CUSTOMER PROFITABILITY ANALYSIS: CHALLENGES AND NEW DIRECTIONS Summary This article presents the concept of modifying cost accounting system in order to provide measurements from a customer profitability viewpoint. Most management accounting systems focus on products‚ departments or geographical areas‚ which have little to do with customers. A questionnaire was sent to marketing managers and marketing controllers and interviews with respondents. Much of this article draws on qualitative responses
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CNBC Investopedia. (2011). Retrieved from http://www.investopedia.com/terms/c/currentratio.asp Investopedia Investopedia. (2012). Retrieved from http://www.investopedia.com/terms/r/returnonequity.asp#axzz28ZHmfXpq Investopedia. (2012). Price-earnings ratio. Retrieved from http://www.investopedia.com/terms/p/price-earningsratio.asp Investopedia Investopedia. (2012) Retrieved from http://www.investopedia.com/terms/e/earnings-power.asp#axzz28ZHmfXpq Investopedia. (2012) Retrieved from http://www.investopedia
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Liquidity Ratios: Current Ratio = Current Assets/Current Liabilities Efficiency Ratios Asset Turnover Ratio = Sales Revenue/ (Fixed Assets + Current Assets) Profitability Ratios Net Profit Margin = (Net Profit x 100) /Sales Revenue Return on Capital Employed = Net Profit (Operating Profit) x 100 (ROCE) Capital Employed Solvency Ratios Gearing Ratio = Total Liabilities/Shareholders Equity Investment Ratios Earnings per Share
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End of Chapter Application Case 1. Why is beer flavor important to Coors’ profitability? Answer: Because our choices as drinkers depend on various factors such as the mood we’re in‚ the available venues out there‚ as well as the occasion‚ Coors believes if the company could understand the beer flavor based solely on its chemical composition‚ it would open new avenues in order to create beers that would suit almost every customer’s expectations. 2. What is the objective of the neural network
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behavior---------------------------------------3 3 Evaluation of profitability analysis---------------------------------4 4 Conclusion and recommendation----------------------------------8 References--------------------------------------------------------------------9 Executive summary This report provides an evaluation of Woolworths in respect of ethical behavior and profitability analysis to fulfill an investor’s ethical requirement. The investigation
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Economic History Topic Report ECO 3183 Topic title: Profitability of Slavery Briefly state the two opposing views. A. Abolitionists condemned slavery based on moral‚ social‚ and economic reasons. Many believed that slaves were mistreated and were often subjected to corporal punishment. Others argued that the forced labor of blacks was inefficient and unproductive for various racial and economic reasons. Ulrich Phillip’s studies from the antebellum slavery in the south claimed that although
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PROFITABILITY RATIOS RETURN ON INVESTMENT (ROI): The prime objective of making investments in any business is to obtain satisfactory return on capital invested. Hence‚ the return on capital employed is used as a measure of success of a business in realizing this objective. Return on Investment establishes the relationship between the profit and the capital employed. It indicates the percentage of return on capital employed in the business and it can be used to show the overall profitability
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and 2 ------------------------------------------------- Assignment 2012/2013 – Semester 2 ------------------------------------------------- B. Com (Major in Banking and Finance) – Year III ------------------------------------------------- Ratio Analysis Report ------------------------------------------------- Student: Kevin Galea 205891 (M) ------------------------------------------------- Lecturer: Dr. Emanuel Camilleri Introduction The purpose of the following report is to aid
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OPERATING & FINANCIAL PERFORMANCE OF THE COMPANY PROFITABILITY RATIOS * Gross Profit marging Gross ProfitSales×100% 2010/2011 2009/2010 = (171‚325‚029/435‚759‚776) *100 = (59‚257‚454/327‚593‚843)*100 = 39.3164% = 18.0887% * Profit Margin = NPBT * 100 Sales 2011/2012 2010/2011 = (41‚896‚089/ 435‚759‚776)
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Can profitability and morality coexist? Explain the statement in detail The largest companies in the nation have evolved over the years to find more ways to streamline operations‚ reduce waste‚ increase the productivity of their employees‚ preached corporate ethics to their employees‚ try to be involved with local communities by giving to the local youth clubs or donations to a regional cancer research center. But is this to be a good citizen of the community‚ or is it a show? There’s a view
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