Starbucks Corporate Social Responsibility By: Allisen Brennan September 2012 Table of Contents Non Discriminatory Hiring‚ Promotion‚ & Retention Practices 3 Accessibility 3 Environmental Issues 3 Recycling 3 Green Stores 4 Energy & Water Consumption 4 Customer Relationships 4 Community Service & Investments 4 Youth Action 5 Supplier Relationships 5 Farmer Support 5 Coffee and Tea Growing Communities 5 Non Discriminatory Hiring‚ Promotion
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Bibliography: M. Johnson‚ G. Marshall. Relationship Selling (2010). Third Edition. Google
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ACADEMIC ABSTRACT The Honest Tea case is about an entrepreneur‚ Seth Goldman‚ who built a successful social venture in the alternative beverage industry. After building Honest Tea to become an industry leader‚ Seth faced with the decision of whether to merge with Coca-Cola and how to successfully manage the post-merger transition. Information about the alternative beverage industry and Seth’s use of social media is presented to help determine how Honest Tea can continue to grow after merging
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Personal Selling & The Marketing Concept Personal Selling - A Definition and a Philosophy Personal Selling is a process of developing relationships; discovering needs; matching the appropriate products with these needs; and communicating benefits through informing‚ reminding‚ or persuading. The development of a personal selling philosophy for the information age involves three prescriptions: 1) Adopt marketing concept. 2) Value personal selling. 3) Assume the role of a problem solver or partner
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Starbucks Analysis Driving forces: External: a) Different consumer tastes and preferences b) An already established coffee culture in Europe c) Local competitions d) Price sensitivity of the consumers e) Social concerns regarding caffeine‚ and it addictive properties also need to be considered. Internal (from the organizations’ perspective): a) To reach larger economies of scale by selling to more customers in other countries. b) To reduce the risk of over dependence
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years by opening 150 new Starbucks retail locations within Canada. Profit objective: to increase profit by 8% in the next 2 years by not competing on price. Starbucks should differentiate themselves in other ways‚ whether giving superior value or reducing prices will only waste effort‚ time and emotional costs. Market share: to increase market share from 24% to 30% by 2015 by introducing an extension of a product line. Unique Selling Point Starbucks stands out because of their
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Competitive Analysis Starbucks in 2012 Dr. Bradly E. Roh Smart Osadolor Starbucks Corporation Starbucks founded in 1987 as a modest nine-store operation in Seattle‚ Washington and quickly became the premier roaster and retailer of specialty coffees in the world with over 17‚400 store locations in more than 55 countries (Thompson‚ Peteraf‚ Gamble‚ & Strickland‚ 2014). The company first got its start in 1971 when three academics all decided upon opening a coffee store in touristy Pikes
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Starbucks Turkey 1) Yes‚ Starbucks has done well in Turkey. Even though Turkey had a conservative social structure‚ opening 105 stores in five year (2003 – 2005) is a remarkable achievement. The common growth driver in terms of consumer characteristics was the fact that coffee was an embedded in Turkish culture. Coffeehouse was a place for people to socialize and discuss religion‚ philosophy‚ politics or personal matters. Driver in regards to market characteristic was the countries high rage
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process the business entails is that Starbucks employees are hired due to the enjoyment of them drinking coffee & motivated by buy-in options. Job specifications the employees had to love to drink coffee‚ enjoy brewing coffee while serving consumers giving friendly service‚ the ability to suggest ideas to help improve the business. When the employees’ ideas were accepted‚ Starbucks’ rewarded their employees. The form of departmentalization that Starbucks should use is the departmentalization
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travelling with his products on a horse-drawn carriage from one town to another to sell his goods. But until today it has evolved from this uncoordinated selling on weekly markets to a very complex process including different activities to finally close the sale. This essay is prepared to have a closer look on even those changes in the history of selling and to explain the evolution by considering historic and contemporary sales methods and attitudes. With the end of mercantilism‚ by the middle of
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