Running head: ORGANIZATIONAL STRUCTURE PAPER- STARBUCKS Organizational Structure Paper- Starbucks MGT 230
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Food and Beverage Industry: Starbucks and Dunkin’ Donuts By Shelby Chambers Chengyuan Chen Natalie Suarez Yaxin Wang Fei Zhu Organizational Decision Making Professor Eshra St. John’s University April 7‚ 2014 Table of Contents Pages Introduction………………………………………………………………………...2 History and Background Starbucks…………………………………………………………………….2 Dunkin’ Donuts……………………………………………………………...3 Critical Decisions…………………………………………………………………..5 Decision Analysis…………………………………………………………………
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us consider Starbucks‚ the coffee company‚ and dwell on the ingredients for its recipe of success. Introduction to Starbucks The Starbucks Story Starbucks’ story began in 1971. Back then Starbucks was a roaster and retailer of whole bean and ground coffee‚ tea and spices with a single store in Seattle’s Pike Place Market. Today‚ Starbucks is privileged to welcome millions of customers through its doors every day‚ in more than 17‚000 locations in over 50 countries. Starbucks mission is:
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strategy they have. Starbucks expanded at every corner‚ being next to each other and in the same neighborhood. Starbucks planned to add more than 2‚000 new stores in 2008‚ but the growth in new stores was slow. Since the recession of economy in 2008‚ they had to close 600 poor performance stores and fired 12‚000 employees. Another huge limit came from McDonald’s threat. In the last few years‚ McDonald had upgraded its coffee called McCafe at cheaper prices less than Starbucks. 6. Would drive-through
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Starbucks Corporation is the international coffee and the largest coffeehouse in the world based in seattle‚ Washington. The company has expanded rapidly with over 16‚858 stores in 50 countries‚ including 11‚000 in the united states‚ over 1000 in Canada and over 700 in uk. Starbucks don’t sell only coffee but there are variety in the consumer products that they offer such as hot and cold sandwiches and Panini‚ pastries ‚snacks and other hot and cold drinks. The company’s products are seasonal or
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Paper Starbucks Corporation Company Background Starbucks started in 1971 as a single store in Seattle’s historic Pike Place Market. Starbucks chairman‚ president and chief executive officer‚ Howard Schultz‚ first walked into Starbucks in 1981. After traveling to Italy and becoming captivated by the Italian coffee bars‚ he had a vision to bring the Italian coffeehouse to the United States. In 1987 Howard Schultz purchased Starbucks with the help of local investors. In 1992 Starbucks completed
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BACKGROUND AND HISTORY OF STARBUCKS Starbucks Corporation is a leading international coffee and coffeehouse‚ which was founded in 1971 with 16‚120 stores in 49 countries. In the United States alone‚ it has about 11‚000 stores (Starbucks Corporation: Starbucks Company Description). Starbucks started as a local coffee shop in Seattle‚ Washington by English teacher Jerry Baldwin‚ history teacher Zev Siegel‚ and writer Gordon Bowker. They initially purchased their coffee from Alfred Peet‚ the founder
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Starbucks Marketing Mix � PAGE * MERGEFORMAT �2� Starbucks Marketing Mix Successful organizations understand the importance of a strong marketing strategy to satisfy customers and sustain growth. Making the right decisions depends on several variables. The purpose of this paper is to describe the four elements of marketing mix and share how Starbucks has implemented an effective and powerful marketing strategy to become the world’s largest coffeehouse chain. MARKETING MIX DEFINED A marketing
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Executive Summary Starbucks is a coffeehouse corporation that produces delectable drinks and pastries. It has become one of the biggest coffee companies and is well known for their drink products including: Coffee‚ Tea‚ Frappuccino’s and Smoothies. Starbucks originated in Seattle’s Pike Place Market. Dunkin Doughnuts and McDonalds are currently Starbucks greatest competitors. Dunkin Doughnuts is one of the largest baked goods and coffee chains in the world with 65 percent of their product being
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adequate service The level of service quality a customer is willing to accept. aftermarketing Marketing technique that emphasizes marketing after the initial sale has been made. after-sales surveys A type of satisfaction survey that addresses customer satisfaction while the service encounter is still fresh in the customer’s mind. ambient conditions The distinctive atmosphere of the service setting that
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