Assessment task 1 Outcome covered 1 Assessment task instructions Attempt all questions. Responses should be around 100 words for each answer. Candidates can bring to the assessment event any notes‚ textbooks‚ hand-outs or other material according to centre rules. 1. Within an IT support help desk environment‚ describe the role of ITIL standards in the provision of quality IT service management. ITIL standards in the delivery of the quality IT Service Management play a vital role in the quality
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draws upon information presented in “Planet Starbucks (A)” by the same authors. Planet Starbucks (B): Caffeinating the World Ten years ago‚ we had 125 stores and 2000 employees. [Today‚] we have 60‚000 people working in 28 markets outside North America‚ serving approximately 20 million customers a week. Our core customer is coming in about 18 times a month. With the majority of adults around the world drinking two cups of coffee a day and with Starbucks having less than 7% share of total coffee
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First Starbucks opened in Seattle Washington. March 30‚ 1971 Jerry Baldwin – English teacher Gordon Bowker-Writer Zev Seigl-History teacher Then… Entrepreneur Howard Schultz joined the company in 1982. Director of retail operations and marketing. Ideas of selling beverages. Then… April‚ 1984 first store to sell beverages was opened. Served 400 customer- over the 250 customer average at their best score. II Giornale Acquires Starbucks. Howard Schultz- Starbucks president
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Starbucks Corporation By Oybek Salimov Outline Introduction…………………………………………………………………………………3 1. Background of the company…………………………………………………………..4 2. Starbucks’s expansion.………………………………………………………………..4 3. Risks associated with expansion………………………………………………………6 4. Capital structure of the company………………………………………...……………7 Conclusion…………………………………………………………………………………… 9 Reference ……………………………………………………………………………………10 Appendix …………………………………………………………………………………… 11 Introduction Globalization
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Starbucks Case Study 1. Starbucks serves what many would consider a basic commodity-- coffee. As a commodity‚ traditional management wisdom would dictate that vendor selection would be based upon price; the vendor with the lowest price typically earns the business. How did Howard Schwartz transform Starbucks from a shop that "specialized in selling whole arabica beans to a niche market of coffee purists" into an "upscale cultural phenomenon" (p. 2)? Be certain to identify Starbucks ’ ’service
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dated July 1‚ 2005. Interest is paid semi-annually on June 30 and December 31. The issue price was $1‚135‚903 based on a market interest rate of 8 percent. The company uses the effective interest rate method of amortization. Complete the following table: Date July 1‚ 2005 Dec. 31‚ 2005 Interest Payment --$50‚000 Interest Expense --$45‚436.12 Amortization of Discount or Premium --$4‚563.88 Book Value $1‚135‚903 $1‚131‚339.12 Interest Payment = $1‚000‚000 * 10% / 2 = $50‚000 Interest Expense
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Starbucks Ratio Analysis 2. Market Capitalization = closing price * shares outstanding = 37.29 * 742.6 = 27691.55 3. A. P/E = Price per share / Earnings per share = 37.29 / 1.66 = 22.46 times B. Market-to-Book = Market price per share / Book value per share = Price per share / (Total shareholders’ equity / Shares outstanding) = 37.29 / (4384.9 / 742.6) = 6.32 times C. Enterprise value-to-EBITDA=
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Starbucks Corporation is an international leader in bringing coffee and the coffeehouse experience. As the company grew from a single store in Seattle‚ USA (1971) to thousands of stores worldwide‚ it has kept its mission statement clear and concise: “To inspire and nurture the human spirit- one person‚ one cup‚ and one neighborhood at a time” (Starbucks‚ 2009). It is their enthusiasm‚ high-quality coffee and exotic tea and good business sense that help them create the Starbucks of history. Starbucks
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E-Commerce Initiatives Week 7- 7/8/15 Thomas Mitchell Grantham University Instructor: Dr. Gonzalez Abstract The purpose of this paper is to focus on e-commerce initiatives. In today’s world‚ with its advancing technology‚ it is becoming normal for businesses to develop strategies for online sales. As more and more people turn to the Internet for their needs‚ they are buying more products and services from stores that have an online presence. This paper will focus on how e-commerce initiatives
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THE INDUSTRY ATTRACTIVE? WHY AND /WHY NOT Starbucks currently operates within three industries: Fast-Food Restaurants‚ Coffee and Snack Shops‚ and Specialty Coffees. Which are defined by NAICS (North American Industry Classification System). Although all three are separate segments Coffee and Snack Shop and Specialty Coffee basically carry various similarities. Despite this fact that this industry is somewhat narrower when compared to the fast food industry that they are also considered to be
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