Using Internet resources‚ identify the product attributes customers seek when buying hot coffee. (10 marks) Customer tries to find reasonable price Hint: You can classify most product attributes in terms of • price point • quality—conformance to specification (e.g.‚ with hot coffee it might be the proper temperature‚ fresh‚ and free of foreign substances) • functionality—the elements customers value in a cup of coffee (e.g.‚ taste‚ how it is served‚ store’s ambiance‚ the overall
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Starbucks Corporation Case Analysis Starbucks is one of the leading companies in the coffee industry‚ with more than 1‚000 retail locations around the world. Starbucks is currently reviewing its strategy for the future success of the company. Starbucks stands out from its competitors because of the memorable experience that it offers to its consumers. However‚ Howard Shultz‚ the Chairman and CEO of Starbucks Corporation‚ is questioning whether it is growing in the best way possible and could
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Multinational corporations are practically in every sphere of modern life‚ from policy making to the environment and international security; from problems of identity and community to the future of work and nation state. (Gabel and Bruner‚ 2003‚ VI) A multi-national corporation (MNC) is a business organisation which has its headquarters in one country but conducts and controls productive activities in a range of different countries. There are numerous examples of such organisations‚ car manufacturers
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coffee fanatics – Gerald Baldwin‚ Gordon Bowker and Ziev Siegel founded Starbucks in Seattle‚ Washington (Moon & Quelch‚ 2006). Howard Schultz‚ who is now the CEO‚ joined the marketing team. He made a trip to Italy and became obsessed with the idea of how people were drinking coffee in the cafes. A few years later Howard Schultz bought Starbucks from the three founders and started to expand the coffee brand. Starbucks is the leader in the coffee industry and is one of the most recognized brands
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Starbucks—Planning One thing that all managers do is plan. The planning they do may be extensive or it may be limited. It might be for the next week or month or it might be for the next couple of years. It might cover a work group or it might cover an entire division. No matter what type or extent of planning a manager does‚ the important thing is that planning takes place. Without planning‚ there would be nothing for managers to organize‚ lead‚ or control. Based on the numerous accomplishments
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Analyzing the ‘rhetoric’ of Starbucks and recommendations It doesn’t really matter where in the world you go these days‚ because you can probably still get your grande non‐fat latte at Starbucks as if you had never left home at all. For many people‚ their latte is an indispensable part of their day. Or perhaps their espresso‚ cappuccino‚ macchiato‚ or frappacino—whatever the case may be. The fact that we even know how to pronounce the names of these drinks is a tribute to Starbucks and the influence it
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The writing discusses the journey of Starbucks’ early ages and the company’s current Chairman and CEO‚ Howard Schultz. The company was founded in 1971 by Gerald Baldwin‚ Gordon Bowker‚ and Zev Siegl with an initial investment of only $9000‚ with Schultz joining Starbucks in 1982 as its marketing chief. Despite being disencouraged by the initial founders of the company at first‚ Schultz was able to translate his ideas and thoughts into profit and mold Starbucks into the coffee bar with an atmosphere
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to high nor to low. If it is to low‚ people will think that the product is in poor quality and if it is too high they will think it is too expensive. Psychology price: it is a price just below a round figure (9‚99 for example) Marketing Strategy: Intensive: when the product is sold in the most important store Selective: sold in specific places according to specific criteria Exclusive: a franchise (exclusive right). Une égérie = celebrity endorsement is when the celebrity
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of coffee ‘Starbucks’ its story begun from 1971 when it has started its first coffee shop. It’s an American brand which is based in Seattle (Washington). With the time the Starbucks has expanded their business around the world and developed the very strong brand recognition. Now today‚ Starbucks is one of the largest coffee businesses in entire world that has got 20‚891 stores in 62 countries and serving billions of customers every day with their huge range of products. The Starbucks is not only
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Starbucks Analysis Driving forces: External: a) Different consumer tastes and preferences b) An already established coffee culture in Europe c) Local competitions d) Price sensitivity of the consumers e) Social concerns regarding caffeine‚ and it addictive properties also need to be considered. Internal (from the organizations’ perspective): a) To reach larger economies of scale by selling to more customers in other countries. b) To reduce the risk of over dependence
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