MBA 552 SUSTAINABLE LEADERSHIP WINTER‚ 2011 DR. PHILIP ANDERSON STARBUCKS AND SUSTAINABLITLITY KAI A. SORENSEN‚ PhD Dr.kai@hotmail.com 630.205.0333 INTRODUCTION In the July-August‚ 2010 issue of the Harvard Business Review‚ Starbucks CEO Howard Schultz was asked how he ultimately defines shareholder value: I do not believe that shareholder value is sustainable if you are not creating value for the people who are doing the work and then for customers. Quintessentially we are
Premium Sustainability Social responsibility Howard Schultz
Introduction Everyone knows Starbuck Coffee‚ the largest coffee company in the world with almost 17‚000 stores around the world. Believe that few peoples know Howard Schultz‚ who is the CEO and chairperson of Starbuck Company. His legacy started when he became curious when many of coffee roasting equipment being purchase by a shop in Seattle. He found that was a big opportunity business when he visited to Seattle. Schultz was asking to join Starbuck by the three owners Jerry Baldwin‚ Zev Siegel
Premium Starbucks Big Five personality traits
Starbucks HRM In 2005‚ Starbucks was placed second among large companies in the Fortune "Best Companies to Work For" survey. The employees are very important for every company‚ so also for Starbucks. The front-end employees have a boundary spanning position in the company. They interact with the internal and external environment of the company. That’s why it’s very important to attract the right people with the right skills and capabilities and to train those employees to improve their selves. That’s
Premium Retailing Human resource management Employment
Identifying New and Untapped Markets 21 1.0 Executive Summary Starbucks Coffee Company was founded in 1971‚ when it opened its first location in Seattle’s Pike Place Market. Starbucks was named after the first mate in Herman Melville’s Moby Dick and is the world’s leading retailer‚ roaster and brand of specialty coffee with coffeehouses in North America‚ Europe‚ Middle East‚ Latin America and the Pacific Rim. In Canada‚ Starbucks is a major player within the specialty coffee market. The top speciality
Premium Coffee Starbucks
International Legal and Ethical Issues LAW/421 University of Phoenix Oct. 22‚ 2012 International Legal and Ethical Issues What are the issues involved in resolving legal disputes in international transactions? When deciding to take legal action against a foreign business partner based in another country‚ its is important to consider their local cultures and customs. It is also important to have and understanding of their local
Free Law Contract Law of the United States
Case study: Starbucks in China Starbucks – A global company? The 1971 founded company Starbucks has undergone an impressive expansion throughout the last years and as a result now is the leading coffee house retailer in the world. Due to several joint ventures‚ partners‚ and an enormous amount of directly operated stores‚ it is present in more than 34 countries and serves around 33 millions of customers per week.1 Moreover‚ the company significantly increased its global publicity within subscribing
Premium Starbucks Coffee China
5. TRAINING AND DEVELOPMENT AT STARBUCKS 5.1CURRENT TRAINING Initial Barista 100 Training Currently‚ Starbucks introduces its new baristas to the company through a twenty-four hour‚ nine block-training program. These blocks are broken down into hours needed‚ learning activities and who will assist with the training. According to the Partner Café‚ an online learning source for current Starbucks partners‚ the training module combines “formal learning with on the job practice and individual
Premium Coffee
Action Starbucks-2008 Discussion Questions: 1. Based on the case information and your personal experiences‚ list at least five things you know about Starbucks. This list offers you some idea about your cognitions concerning the coffee shop chain. a. Starbucks is a 500 Fortune Company. b. They have coffee from different countries around the world. c. There is free Wi-Fi Internet connection. d. There are many Starbucks locations in the United States. e. The environment provides
Premium Coffee Espresso Coffeehouse
An Analysis of Starbucks Company History Starbucks was opened its first coffee company in Seattle’s Pike place Market on 1971. The name was taken from the first mate in Herman Melville’s Moby Dick (Company Profile‚ 2005). Products Beverages: Brewed coffees‚ Italian-style espresso‚ cold blended beverages‚ roasted whole bean coffees‚ tea products‚ fruit juice‚ sodas‚ and coffee liqueur. Food: Sandwich‚ Salads‚ pastries and ice creams. Non food items: Mugs‚ Travel tumblers
Premium Coffee Starbucks
1) Starbucks used mostly a differentiation strategy‚ however it had also used a cost leadership strategy. Its differentiation strategy was exemplified by their stores providing an experience‚ offering interesting coffee-related drinks in a theatrical kind of atmosphere‚ their unique Coffee blending and roasting process which enabled them to create an extensive product variety‚ their employees received great deal of training to become very knowledgeable about coffee in order to provide an exceptional
Premium Starbucks Coffee Management