: Operational Management (AMF 202) Study Country : Student Name : INSTRUCTIONS a) Students are required to submit all three assignment sets. ASSIGNMENT DETAILS MARKS Assignment A Five Subjective Questions 10 Assignment B Three Subjective Questions + Case Study 10 Assignment C Objective or one line Questions 10 b) Total weightage given to these assignments is 30%. OR 30
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June 15‚ 2015 QUALMAN M72 Case 1 – Xerox 1. Contrast Leadership for Quality and Lean Six Sigma as quality initiatives for Xerox. How did heir motivations differ? What differences or similarities are evident in the principles behind these initiatives and the way in which they were implemented? The most important and primary motivation that wakened up Xerox and caused it to act and apply the Leadership Through Quality initiative was losing the market shares to the Japanese competitors. Due to
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Sudan International University Faculty of Management Sciences Master of Business Administration MBA Batch 10 Group A‚ B‚ and C Mid-Semester Examinations – Subject: Procurement Management Date: 29/09/2014 Time: 3 hours (Answer all questions from Section A and B): Section A Select the best answer (15 points) 1. All firms must have a purchasing department; otherwise the purchasing function cannot be performed. a. True b. False 2. Purchasing is the managerial activity that goes beyond the simple
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what truly happened to management who has a tendency to measure how well they are doing on their job. The job done in a certain period of time is frequently evaluated by performance appraisal. Performance appraisals lead to enhancing employee’s performance‚ internal communication (relationship)‚ and quality improvements as well. Some experts argue that formal performance appraisal is somewhat useless and many of them contemplate performance appraisals can be detrimental to quality improvement and convey
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In conclusion‚ I have found that TQM can be a powerful tool for using employee creativity‚ reducing costs‚ and improving service to customers and the public. However‚ the concept of TQM was weak and the quality of many products was still poor in China‚ and the implementation of TQM is not always a worthwhile investment. So I disagree that no business can succeed without the TQM system. It is not necessary for every business to use TQM‚ especially in China business environment. If it is implemented
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Stakeholder and Quality needs – Learning outcome 2 Quality management standards in our organization 2.1 Total Quality Management‚ or TQM‚ is the process of instilling quality throughout an organization and its business processes. Many organizations that employ a system of Total Quality Management in human resources‚ etc‚ are large companies but there is no reason why Total Quality Management theory shouldn’t work in smaller businesses as well. For Total Quality Management to work‚ everyone
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Manila Hotel. Built in 1909 and opened to the public 3 years later‚ the Manila Hotel is a good reminder to the country’s colonial past as well as of days of a bygone era‚ of knights and maids‚ of gentlemen and ladies‚ of taste and temperance‚ of quality and urbanity It was in the tenure of Governor General William Howard Taft when the beautification and planning of Manila were
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530 COMPILATION OF PAST YEAR QUESTIONS OPM 530 – INTRODUCTION TO OPERATIONS MANAGEMENT JAN 2012 – OCTOBER 2006 CHAPTER 1- Introduction to Operations Management and Productivity JUN2012 a) Define productivity and elaborate on any four (4) importance of productivity to an organization. (10 marks) b) Discuss any five (5) challenged faced by today’s operations managers (10 marks) APR 2011 a) Define operations management with the aid of appropriate diagram. b) Discuss any four (4) ethical challenges
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2015) is based on many factors and depends on the situation. Yong et al. (2012) suggest that just in time philosophy is a time to time competitive advantage. Schonberger et al. (1982 cited in Daniel et al 2009 suggest that Just in time enhances quality. Morgan et al.(2005) suggest some of just in times important practices as lot size reducing‚ final lay outs to encourage smooth flow‚ Kaban based production system . Just in time has some approaches or tools which will be discussed in the subsequent
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TOTAL QUALITY MANAGEMENT Quality -is the ability of a product or service to consistently meet or exceed customer expectations. Though quality is an abstract perception‚ it has a quantitative measure. Q= (P / E ) ‚ where Q=quality‚ P= performance (as measured by the Manufacturer)‚ and E = expectations (of the customer). Total quality management -is a management system for a customer focused organization that involves all employees in continual improvement of all aspects of the organization
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