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    CRM in telecom industry

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    Our CRM solution for telecom helps carriers maximize account potential‚ increase customer satisfaction and boost revenues. This is achieved by streamlining processes and consolidating customer defragmented data spread across multiple systems‚ on a single powerful technology platform. CRMnext enables a seamless transformation from a product-centric to a customer-centric organization required to succeed in a competitive market. Background Telecoms continue to face stiff revenue targets spread across

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    TELECOM SECTOR IN INDIA August 2012 1. INDUSTRY OVERVIEW 1.1 Introduction The Indian telecommunications industry is one of the fastest growing in the world. Government policies and regulatory framework implemented by Telecom Regulatory Authority of India (TRAI) have provided a conducive environment for service providers. This has made the sector more competitive‚ while enhancing the accessibility of telecommunication services at affordable tariffs to the consumers. In the last two decades

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    Telecom trends in India

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    EXECUTIVE SUMMARY Telecom has emerged as a key driver of economic and social development in an increasing knowledge intensive global scenario. India is progressing to play a leadership role and provide inclusive growth by laying special emphasis to affordability to its entire citizen even in far flung remote areas. There is no denying fact that the telecom industry in India has shown unparallel growth. The telecom now is not just an infrastructure sector but also deemed to be a service sector‚ a

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    Telecom Sector Analysis

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    PROJECT REPORT ON “SECTOR ANALYSIS – TELECOM INDUSTRY & A CASE STUDY OF: IDEA CELLULAR LTD.” SUBMITTED IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE AWARD OF DEGREE OF POST GRADUATE DIPLOMA IN BUSINESS MANAGEMENT (PGDBM) SUBMITTED BY PRAJAKTA M. DIWAN PGDBM - FINANCE BATCH: 2007-09 UNDER THE GUIDANCE OF PROF. V. S. DATE [pic] N.L.DALMIA INSTITUTE OF MANAGEMENT STUDIES & RESEARCH

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    Churn in Telecom Sector

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    4. Models Used In Churn Management Analysis * Decision Tree * Neural Network 4.1 Decision Tree The Decision Tree procedure creates a tree-based classification model. It classifies cases into groups or predicts values of a dependent (target) variable based on values of independent (predictor) variables. The procedure provides validation tools for exploratory and confirmatory classification analysis. The procedure can be used for: Segmentation Identify persons who are likely to

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    Telecom Convergence Analysis

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    brands‚ bring renewed demands for innovation and differentiation. Increasingly discerning customers expect a value added services experience‚ irrespective of technology. At a time of rapid technology change‚ these factors add to existing pressures on telecom infrastructures and market expectations for growth. IP technology is the catalyst for this disruptive change. Convergence brings together previously parallel networks (cellular‚ fixed‚ enterprise‚ Internet) onto a single IP-based infrastructure.

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    Telecoms Consumer Protection

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    R e g u l at o R y & m a R k e t e n v i R o n m e n t R e g u l a t i o n a n d consumeR pRotection in a conveRging enviRonment m Te l e c o m m u n i c a t i o n a r c h D e v e l o p m e n t 2 0 S e c t o r 1 3 Regulation and consumer protection in a converging environment March 2013 This report has been prepared for ITU by Rosalind Stevens under the direction of the BDT Regulatory and Marked Environment division.  Please consider

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    Virgin Media Inc. versus BT Group PLC Table of Contents Page No 1. Terms of Reference………………………………………………………………3 2. Procedure…………………………………………………………………………….3 3. Introduction………………………………………………………………………….3 4. Findings………………………………………………………………………………..4 5.1. Profitability Ratios…………………………………………………………………………………….4 5.2. Efficiency Ratio………………………………………………………….................................5 5.3. Liquidity Ratio…………………………………………………………..………………………………5 5

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    SYNOPSIS OF TELECOM INDUSTRY The rapid growth in Indian telecom industry has been contributing to India’s GDP at large. Telecom industry in India started to set up in a phased approach. Privatisation was gradually introduced‚ first in value-added services‚ followed by cellular and basic services. Telecom Regulatory Authority of India (TRAI)‚ was established to regulate and deal with competition (the service providers). This gradual and thoughtful reform process in India has favoured industry growth

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    TELECOM sector in india

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    1. TELECOM INDUSTRY IN INDIA Presented By:Submitted To:Dr. Sandhir Sharma Group 10Chitkara Business School Gagandeep Singh Mohit Sharma Aman Mahajan Karun Sharma Kanika Dhawan Ashima Gupta 2. Well Postal means of communication wasthe only mean communication until theyear 1850. In 1850 experimental electric TELECOM INDUSTRYtelegraph started for first time in Indiabetween Calcutta (Kolkata) and DiamondIN INDIAHarbor (southern suburbs of Kolkata‚ onthe banks of the Hooghly River).In 1851‚ it was

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