A STUDY ON “CUSTOMER SATISFACTION ON MOBILE POSTPAID CONNECTION” AT BHARTI AIRTEL LIMITED (HYDERABAD) A Project Report submitted to VISHWA VISHWANI Institute of Systems & Management (AICTE) In partial fulfillment of requirement for the award of POST GRADUATE PROGRAM (DEGREE) IN BUSSINESS MANAGEMENT for the 2006-08 session Submitted By: RAJU SHANKAR Reg. No. - 2014 VISHWA VISHWANI Institute of Systems
Premium Marketing Research Customer service
Agents‚ Whole sellers‚ Distributors‚ mass retailers‚ rural and modern trade. Bharti Airtel Limited‚ a group company of Bharti Enterprises‚ is India’s leading integrated telecom services provider with an aggregate of 80 million customers. Bharti Airtel is structured into three strategic business units - Mobile services‚ Broadband & Telephone (B&T) services and Enterprise services. Research Objectives To perform a detailed study and research on the distribution functions and strategies used by
Premium Bharti Airtel Bharti Enterprises Research
References: Ross‚J; Weill‚ P; Robertson‚ D; Enterprise Architecture as Strategy(2006). Harvard Business Press. Leslie‚ P; Sydalco Consulting; Business Maturity‚ Leadership and Growth (2010); viewed at: http://www.sydalco.com/white-paper.php
Premium Chief information officer Business process management Corporation
2002. Portals are the future for libraries: the implementation of the Shell EP One portal and the role of the Shell Global EP Library. 26th Online information 2002 conference proceedings‚ London‚ United Kingdom‚ 3–5 December 2002. Melzer‚ C. 1999. Enterprise information portals. South African journal of information management‚ 1(2/3):1 Editorial history: paper received 3 October 2002; revised edition received 16 April 2003 accepted 22 April 2003 129
Premium World Wide Web Knowledge management Internet
Prepare a report (maximum 1500 words) on the company mentioned below. The analysis should be based on the following parameters: Industry Analysis: 1. Industry trends: Indian and Global perspectives‚ recent happenings 2. PEST Analysis: Political‚ economic‚ social and technical aspects related to the industry 3. Competitor Analysis: Analyze pricing‚ quality‚ distribution and partnerships of the nearest competitor of the company 4. SWOT Analysis: Strengths‚ weakness‚ opportunities and threats
Premium Bharti Airtel Bharti Enterprises
DECLARATION I‚ JINET JOSE‚ Student of Rajagiri Business School‚ Kakkanad hereby declare that the report titled‚ “An Analysis of Airtel Money & the factors influencing its spread”‚ is a bonafide record of the project work done by me‚ for BHARTI AIRTEL‚ CHENNAI during the period of 8th April 2013 - May 30th 2013 as a part of my PGDM programme at Rajagiri Business School. This study has been undertaken in the partial fulfilment of the requirement for the award of Post Graduate Diploma
Premium Bharti Airtel Mobile phone Sunil Mittal
Enterprise Technologies and the Value Chain Unit 5 Assignment Brett Sullivan Kaplan University GB570: Managing the Value Chain Pricilla Aaltonen February 28‚ 2012 Enterprise Technologies and the Value Chain Enterprise technologies play many roles in supporting the value chain. They can be used in the supply chain to enable businesses to communicate and share information with the vendors and suppliers in order ensure they are able to meet demand. They also allow companies to gather and
Premium Management Business process management Process management
the course of the telecom sector in the country with its world class products and services. The businesses at Bharti Airtel have been structured into three individual strategic business units (SBU’s) - Mobile Services‚ Airtel Telemedia Services & Enterprise Services. The mobile business provides mobile & fixed wireless services using GSM
Premium Bharti Airtel Airtel Sunil Mittal
IMPACT OF ADVERTISEMENT ON BRAND & REVENUE A CASE STUDY ON [pic] SUBMITTED TO CONTENTS 1. Introduction 2. About Airtel 3. Positioning Of Airtel Through Celebrity Endorsement 4. Effect of Advertising Expenditure On Sales 5. Questionnaire 6. Questionnaire Survey Findings 7. Conclusion INTRODUCTION Brands all over the world use celebrities to advertise their products. As early as 1890‚ actress Sarah Bernhardt appeared on
Premium Advertising Bharti Airtel Brand
Acknowledgement There are many people who have been of enormously help in the preparation of the Project on Airtel- Base Transeiver Station(BTS)‚ I am specially thankful to Mrs Sandhya Gopalakrishnan‚ faculty at Amrita School of Business who have given us this opportunity to undertake this project. I am thankful to all my friends giving their remarkable contribution and special thanks to my mentor in charge‚ Rajesh Babu‚ Sujith Nambiar and Anil who not only explained the topics very well but all
Premium Mobile phone Bharti Airtel Airtel