Competitive Priorities The critical dimensions that a process or supply chain must possess to satisfy its internal or external customers‚ both now and in the future. Competitive capabilities The cost‚ quality‚ time‚ and flexibility dimensions that a process or supply chain actually possesses and is able to deliver. Order Winners The criterion customers use to differentiate the services or products of one firm from those of another. Productivity The value of outputs (services and products)
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George Shirk sits in his office at the Mammoth Times on a Saturday afternoon‚ with his dog‚ Fido‚ who writes his own weekly column for the paper‚ curled up underneath the desk. Early December is the quiet time between the Thanksgiving and Christmas rushes at Mammoth Mountain Ski Area‚ and Shirk‚ a 60-year-old news veteran with a sandy smoker’s voice‚ has kindly agreed to give me an armchair tour of his adopted hometown. Mammoth Lakes is perched in the Eastern Sierra‚ a half-day’s walk from some
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INTRODUCTION Background Westin Hotels & Resorts are an upscale hotel chain owned by Starwood Hotels & Resorts Worldwide. Currently‚ Westin operates over 120 hotels in 24 countries. Westin Hotels and Resorts redefine efficient services with an un-compromising style that offers residents a truly unique experience. Starting its operations from the year 1930‚ Westin defines a luxurious and relentless pursuit of providing optimal services for its clients. The Mission Statement of Westin
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Market Analysis of Tourism Industry Table of Contents 1.0 Abstract 2 2.0 Introduction 2 3.0 Specific analysis 2 3.1 Analysis of macro environmental factors 2 3.1.1 The economy 3 3.1.2 Social trends 3 3.1.3 Political environment 3 3.2 Analysis of micro environmental factors 4 3.2.1 The targeted customers 4 3.2.2 The competitors 4 3.2.3 The consumer behaviours 4 3.2.4 An internal analysis with a focus
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Executive Summary: Circus Circus Enterprises is a leader and will continue to be in the gaming industry. In recent years‚ they have seen a decline in profit and revenue; management tends to blame the decrease on continuing disruptions from remodeling‚ expansion‚ and increased competition. Consequently‚ Circus has reported decreases in its net income for 1997 and 1998 and management believes this trend will continue as competition heightens. Currently the company is involved in several joint ventures
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with hospitality grade Voice Over IP and IP telephony services‚ along with ITSP services combined with POPs‚ in North America. Guest-Tek is a certified supplier for major hotel chains‚ namely‚ Accor‚ Carlson Companies‚ Hilton‚ Hyatt‚ Marriott‚ and Starwood. The company is headquartered in Calgary
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Arguments have gone on regarding the progress of artificial intelligence and questions of whether robots will replace humans in everyday tasks commonly known as the robot revolution. Artificial intelligence is defined as the ability of a digital computer or computer-controlled robot to perform tasks commonly associated with intelligent beings. There are two extreme point of views: one being that robots are a threat to us and our economy and the other that robots are our saviors. Numerous companies
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The company operates sales offices in Germany‚ Japan‚ the United Arab Emirates‚ Singapore‚ the US‚ and the UK. Hotel giant Marriott International owns the company. Besides Four Seasons hotel‚ its top competitors are Fairmont Hotel Management and Starwood Hotels & Resorts Worldwide. (www.ritzcarlton.com) History of the Malcolm Baldrige National Quality Award The Malcolm Baldrige National Quality Award sets the standard for excellence for U.S. companies. Named for the former Secretary of Commerce
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Case 13 - Does cheating in golf predict cheating in business? 1) This case reports one of the worst problems of the society during the last decades - cheating. Nowadays you can find it anywhere‚ in business‚ in sports‚ everywhere if you can get an advantage of using it. This case describes a very interesting comparison between the ethical behaviour of business executives in a golf field and in their job. As everybody knows‚ golf works many times as a business sport‚ a golf field is a place where
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GCC Hospitality Industry April 13‚ 2011 TABLE OF CONTENTS 1 AT A GLANCE ........................................................................................................................................... 4 2 REPORT HIGHLIGHTS ............................................................................................................................. 5 2.1 2.2 2.3 2.4 Executive Summary ..................................................................................................
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