CUSTOMER SATISFACTION REPORT BASED ON THE LATEST NATIONAL PASSENGER SURVEY (SPRING 2011) AUTHOR: ONUR AYAN DATE: 27/10/2011 TO: MANAGERS OF SOUTH WEST TRAINS Summary In this report we have analysed the results of National Passenger Survey. The research gives us vital information about our customers’ opinions on our services. From the analysis it could be seen that the recent priority issues are the lack of employees in direct service areas‚ parking place problems and physical conditions
Premium Customer Customer service Train
CPR The recovery position DANGER – Check to see if the area is safe for you to approach the individual RESPONSE – See if the person responds to touch‚ pain or speech AIRWAY – Lift chin slightly back and tilt the head back BREATHING – Put the head by the patients mouth to listen for the breath to check if the patient is breathing‚ also put the hand on the patients stomach so that you can see the patient breathing. CIRCULATION – Check pulse of the patient and the colour of the patient‚ if patient
Premium First aid Patient Finger
I. Issues in communicating and understanding company policy at the Charlotte‚ NC‚ Phoenix Advertising‚ location. II. Understand company policy issue by comparing and surveying. A. Compared corporate policy with branch policy. 1. Compared branch policies regarding work hours against corporate policy. 2. Questioned branch managers regarding their policies. 3. Questioned branch HR manager about documentation and enforcing of corporate policy. B. Survey employees regarding daily operations and
Premium Employment Human resource management
The course “ Business Communications” started with a small discussion in the class. Prof. Nikhil Mehta highlighted the small things to be considered while communicating in a group or at personal level such as difference between observation and perception. As the course gradually moved on‚ professor introduced a case on communication problems in supply chain based industries in which the teams were asked to speak about the case and come to some conclusion. The main part was to present that case in
Premium Time Professor Confidence interval
Yesterday at 3:30 pm was Jonny’s last strike as he had shot his mother. This action had only seemed as an accident‚ but as we confronted him it would only seem as an unlikely act that had taken place because of the objective of the game‚ or is it? Tune into the rest of this article to find out the real objective behind this setup. The legendary twenty-first century game of paintball co-exists as a way of enlightening the players of the dangers of being at war. The fun loving sport is a thrilling
Premium Paintball Military Airsoft
The poster is designed to represent a significant work in a small amount of space. There are usually size limitation to the poster (usually about 4’ by 6’). The poster should be self-contained and self explanatory. Poster Appearance and Layout: -Attention to details and presentation are important for an aesthetically pleasing poster. -All words and diagrams should be easily read and interpreted from at least 3 feet away. -Arrange materials in columns (up to five columns can
Premium Statistics Psychometrics Statistical hypothesis testing
Hacker’s GUIDE……………. INDEX 1. Ultimate step by step guide in becoming a HACKER 2. Hacking for Dummies – I 3. Hacking for Dummies - II Ultimate Step by Step guide to become a hacker Submitted to the Hideout by IceKool Document Modified by kM June 16th‚ 1997 Disclaimer: I do not take any responsibilities for actions that you pose using this file. Therefore do not blame me for whatever happens. This is for informational purposes only. About the Author: My name is IceKool. I live in Va. I love
Premium Salt Unix
Dictogloss represents a major shift from traditional dictation. When implemented conscientiously‚ dictogloss embodies sound principles of language teaching which include: learner autonomy‚ cooperation among learners‚ curricular integration‚ focus on meaning‚ diversity‚ thinking skills‚ alternative assessment‚ and teachers as colearners. These principles flow from an overall paradigm shift that has occurred in second language education (Jacobs & Farrell‚ 2001). While there are many variations on
Premium Learning Education Language
Writing an Organic Chemistry Lab Report Components of a Laboratory Notebook The following components should be contained for each experiment‚ along with any additional material required by your instructor. • Title and date • Introduction (purpose‚ reaction) • Physical data (including calculations) • Procedure outline • Data and observations • Discussion of results (conclusions) Prelab Title and Date Give the title of the experiment and the date on which
Premium Chemistry
Section 11: Data Manipulation Mark Nicholls – ICT Lounge IGCSE ICT – SECTION 11 DATA MANIPULATION MICROSOFT ACCESS STEP BY STEP GUIDE Mark Nicholls ICT Lounge Page |1 Section 11: Data Manipulation Mark Nicholls – ICT Lounge Contents Task 35 details………………………………………………………………………………………… Page 3 Opening a new Database…………………………………………………………………………. Page 4 Importing .csv file into the Database………………………………………………………. Page 5 - 9 Amending Field Properties……………………………………………………………………….. Page 10 - 11 Taking
Premium Field Decimal