Case 1: Pelican Stores Pelican stores‚ a division of National Clothing‚ is a chain of women’s apparel stores operating throughout the country. The chain recently ran a promotion in which discount coupons were sent to customers of other National Clothing stores. Data collected for sample of 100 in-store credit card transactions at Pelican Stores during one day while the promotion was running are contained in the file named “data pelican stores. The propriety card method of payment refers to charges
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STAFF TURNOVER AT SELECTED GOVERNMENT HOSPITALS BY SINDIWSA VICTORIA MDINDELA Dissertation presented in fulfillment of the requirements for the Degree: MAGISTER TECHNOLOGIAE: HUMAN RESOURCE MANAGEMENT In the faculty of Business and Economic Sciences At the Nelson Mandela Metropolitan University PROMOTER: DR A. Werner JANUARY 2009 DECLARATION “I‚ Sindiswa Victoria Mdindela‚ hereby declare that: • The work in this thesis is my own original work; • All sources used
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IJMBs Vol. 1‚ Issue 3‚ septeMBer 2011 I S S N : 2 3 3 0 - 9 5 1 9 (O n l i n e ) | I S S N : 2 2 3 1-2463 ( P r in t) Customer’s perception of service quality of State Bank of India - A Factor Analysis Department of Commerce‚ Avinashilingam Deemed University for Women‚ Coimbatore‚ India Abstract Customer service is an integral part of any organization. It is necessary to identify the key success factors in terms of customer satisfaction so as to survive in intense competition and increase
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Final Exegesis: Luke 24: The Road to Emmaus Detailed Observations of Luke 24:13-34 Excerpt of Luke 24:13-35‚ The Message Translation That same day two of them were walking to the village Emmaus‚ about seven miles out of Jerusalem. They were deep in conversation‚ going over all these things that had happened. In the middle of their talk and questions‚ Jesus came up and walked along with them. But they were not able to recognize who he was. He asked‚ "What’s this you’re discussing so intently
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a good way to grab some deals‚ without having to actually invest several hours roaming around a local mall. The advantages of online shopping are many. These days’ individuals are more and more confident of the inherent safety of stores they’ve known like Target stores online‚ for example. Previously‚ many men and women had been reluctant to type their credit card information into an Internet form‚ thinking that they could be read and made use of by thieves. The fact is that modern day safe socket
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Abstract A high employee turnover rate‚ where talented employees leave the institution to join other legislatures and government departments‚ has been experienced by the Language Services Section (LSS) of Parliament SA which is part of the Legislative and Oversight Division (LOD). This thesis evaluates why talented employees leave the LSS and explores possible retention strategies to retain talented employees. This was firstly done by reviewing literature on the concept of employee turnover. Secondly
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sees performance evaluation as serving a different purpose. Lynn‚ incorporates politics into her evaluation and doesn’t score base done today‚ she incorporates that it will be on the employees permanent record. She also inflated ratings to make an employee feel better about a personal issue. Max admits that accuracy isn’t important to him and that he used it to motivate and reward his employees. Jim states that he gives higher scores if someone just starts working better to keep him working better
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International Management Journals www.managementjournals.com International Journal of Applied HRM Volume 3 Issue 1 Employee Loyalty at the Workplace: The Impact of Japanese Style of Human Resource Management Hooi Lai Wan ISSN 1742-2604 www.managementjournals.com International Journal of Applied HRM: Volume 3 Issue 1 Introduction In this era of globalization and liberalization‚ employees are becoming the competitive advantage for business. A business may manage with mediocre
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A Project Report On “Employer Branding” Submitted for partial fulfillment of requirement for the award of degree Of PGPM Of & Master of Business Administration Of Manonmaniam Sundarnar University Tirunelveli Session 2010-12 Supervision by Rajagopal.V Senior Manager Talent Management Submitted by Karthik. D GSB Roll No: G1003/10 Enrollment No: 10AM60003 2011 GLOBAL SCHOOL OF BUSINESS EVERONN EDUCATION LIMITED #96 – 99 Industrial Estate‚ Perungudi‚Chennai - 600096
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Employee Performance Evaluation Name Job Title Employee Number Effective evaluation of job performance is an on-going process. Annually each manager or supervisor provides a summary of progress toward meeting job expectations and last year’s goals. This form is to be used for annual evaluations‚ and at other times during the year when formal feedback is needed. Evaluation Period (month/day/year) From: To: Evaluation Criteria - Describes
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