Unit 1: Introduction – Consumer Needs‚ Motives and Values Operation Management (OM) is the science and art of ensuring that goods and services are created and delivered successfully to customers. Applying the principles of OM entails a solid understanding of people‚ processes‚ and technology and how they are integrated within business systems to create value. Nature of Operations Management The traditional management paradigm revolves around four basic functions – Planning‚ Organizing‚ Directing
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CHAPTER Operations Strategy and Competitiveness Before studying this chapter you should know or‚ if necessary‚ review 1. 2. The role of the OM function in organizations‚ Chapter 1‚ pp. 3–4. Differences between strategic and tactical decisions‚ Chapter 1‚ 9–10. 2 LEARNING OBJECTIVES After studying this chapter you should be able to 1 2 3 4 5 6 7 8 9 Define the role of business strategy. Explain how a business strategy is developed. Explain the role of operations strategy in the organization
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An operations strategy focuses on specific capabilities of the operation that give the company a competitive edge. Factors used in developing an operations strategy includes: Cost Competition is used when a company uses cost as a strategy by offering a product at a low price relative to the prices of competing products. Take for example: Wal-Mart‚ this company is cost competitive often outsourcing their labor to impoverished countries that are willing and able to make any product for mere pennies
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Operation Bagration: The “Unknown” D-Day At the Tehran Conference‚ the first World War II conference amongst the Big Three: the Soviet Union‚ the United States‚ and the United Kingdom the final plan to defeat Nazi Germany was agreed upon in unison. As promised at the Tehran Conference at the end of 1943‚ as the United States revealed the date for their Western offense‚ the Red Army began planning a powerful offensive to coincide with it. Operation Bagration‚ the main summer offensive of 1944
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1885 when Frederick W. Taylor emphasised the application of scientific analysis to methods of production. The name (OR) probably came from a programme under taken by Great Britain during world war2‚ “research in military operations”. After the success of OR in military operations‚ it quickly spread to all phases of Industry and Government. By 1951‚ OR had take place as a distinct science in the United States. Hence it is said that Or is “the art of winning war without actually fighting it”. OPERATIONAL
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upon performance objectives with recommendations on forecasting methods‚ process layout‚ appropriate technology‚ production approach‚ inventory approach‚ and a quality approach with tools to manage‚ measure‚ and assess quality. Analysis Operations Strategy and Performance TIMELINE: After being informed by HP of a curling problem with ink-jet paper in 1996‚ Portland Plant began formulating a new coating for their ink-jet papers. From then until Spring 1998 they were able to curb the curling
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Unit operations and unit processes http://www.mine-engineer.com/ • At the end of this unit you should be able to: a. List the various reasons for undertaking size reduction and enlargement in the chemical industry b. Describe the operation principles of some size reduction equipment and size enlargement equipment c. Explain how industrial materials can be separated on the basis of their magnetic‚ electrostatic‚ hydrophobic and volatility differences respectively d. Discuss various organic unit
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Journal of Operations Management 20 (2002) 419–433 Effective case research in operations management: a process perspective I. Stuart∗ ‚ D. McCutcheon‚ R. Handfield‚ R. McLachlin‚ D. Samson Faculty of Business‚ University of Victoria‚ P.O. Box 1700‚ Victoria‚ BC‚ Canada V8W 2Y2 Received 8 August 2001; received in revised form 26 October 2001; accepted 11 March 2002 Abstract Despite many calls for case-based operations management research‚ the successful publication rate of such articles
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OPERATIONS AT WHIRPOOL INTRODUCTION: This project explains the various initiatives on operations management taken up by Whirlpool.. As Whirlpool grew in size it had restructured its supply chain ‚the project gives a detailed description of the procurement initiatives taken by it ‚ a move towards global platform‚ It also explains the reasons behind the company changing its manufacturing strategy from a ’push’ system to a ’pull’ system and further to a ’hybrid push/pull’ system‚ and use of third
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Define the terms “motivating operation”‚ “establishing operation”‚ and “abolishing operation”. Motivating operation (MO) is what is used to either increase or decrease the value of a certain reinforcer or determine the frequency of a behavior. An establishing operation (EO) is defined as anything that is withheld for a certain period‚ which will increase the value of the reinforcer or punisher. On the other hand‚ an abolishing operation (AO) is something that is used to decrease the value of a
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