1 Chapter I INTRODUCTION A hotel is an establishment that provides paid lodging on a short-term basis. The provision of basic accommodation‚ in times past‚ consisting only of a room with a bed‚ a cupboard‚ a small table and a washstand has largely been replaced by rooms with modern facilities‚ including ensuite bathrooms and air-conditioning or climate control. The cost and quality of hotels are usually indicative of the range and type of services available. Due to the enormous increase
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The Mirage Hotel and Casino (The Hotel Industry) By Gregory D. Tucker The word “hotel” didn’t appear until the 18th century. It came from the French hotel‚ large house‚ and originated in the Latin roots hospitium or hospes. Hospitality‚ hostile and hotels are all related words. The difficulty of identifying early travelers as friends or foes probably accounts for the conflict in meaning Friendly travelers found security and accommodations through the hospitality of their hosts. As the numbers
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Would you stay in a hotel that advertises “absolutely fireproof”? The average person would say yes‚ most people think “It can’t get any safer than absolutely fireproof can it?” Well there was a problem December 7th 1946‚ when the Winecoff Hotel caught on fire. Opened in 1913 as the tallest building in Atlanta‚ Georgia. Built with a steel-framed structure making the owner think it was fireproof‚ but it wasn’t. History of the Winecoff Hotel‚ now known as the Ellis Hotel The steel-framed structure
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Doc. ID Page No. Date: Revision No.: Handout 1 November 2013 0 SHIP’S CATERING SERVICES NC 1 (MESSMAN) Day 3 HOUSE RULES SHIP’S CATERING SERVICES NC 1 (MESSMAN) Day 3 Doc. ID Page No. Date: Revision No.: Handout 2 November 2013 0 What to Bring • Ballpen • Extra notebook (for note-taking) • Training hand-outs House Rules/Training Guidelines • Cellular/Mobile phones: On SILENT MODE • Eating‚ drinking and smoking are not allowed inside the training
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DFW Hotel & Casino Marketing Plan August 2010 Final Draft Executive Summary DFW Hotel & Casino is a start-up resort that will offer gambling‚ restaurants‚ accommodations‚ and live entertainment to North Texas residents and out-of-state visitors. The casino market in Texas has been underserved due to prohibitive legal regulations that are now being relaxed. Presently‚ most Texas residents choosing to gamble must travel to adjoining states. Up to now‚ this has been a prosperous situation for
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If you want to know what it’s like to live like a hamster‚ than look no further than La Villa Hamster. Tucked away down an unremarkable side-street near the centre of the western French city‚ La Villa Hamster offers guests the "unique" opportunity to live the life of a rodent.The hotel has all basic amenities essential for a rodent such as containers of organic grain‚ a metal water spigot activating by pushing a giant lever with your foot‚ and a double bed accessible only by a step ladder and
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Journey to La Divina Pastora in Siparia today By SEETA PERSAD Friday‚ April 6 2012 The southern town of Siparia will be abuzz with activity today as thousands flock to the La Divina Pastora RC Church for the traditional mass and all day service. Holy Mother to both Hindus and Christians‚ many will make the journey to present offerings at the feet of the statue in hopes of having their prayers answered. Mass begins at 6 am with a procession of the statue at 10 am. Hindus pay homage to the La Divina
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CHAPTER 15 LA LIGA & EXILE IN DAPITAN (1892-1896) Rizal arrived in Manila with his sister Lucia on June 26‚ 1892 on board the steamer‚ Don Juan. They stated at the “Hotel Oriente” in Binondo‚ their room is facing the Binondo Church. He started his campaign for his family and for La Liga Filipina. He went to Gov. Gen. Evlogio Despujol‚ whom met him by several times‚ for pardon for his father‚ brother & brother’s in law. On the night of his arrival‚ he met with Apolinario Mabini‚ Andres nBonifacio
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MARKET SEGMENTATION‚ TARGETING & POSITIONING MARKET SEGMENTATION INTRODUCTION The market for any product is normally made up of several segments. A ‘market’ after all is the aggregate of consumers of a given product. There are different factors contributing for varying mind set of consumers. It is thus natural that many differing segments occur within a market. Since it is virtually impossible to cater for every customer’s individual characteristics‚ marketers group customers to market
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Journal of Business Research 62 (2009) 775–781 Contents lists available at ScienceDirect Journal of Business Research Satisfaction with service recovery: Perceived justice and emotional responses Ana Belén del Río-Lanza a‚⁎‚ Rodolfo Vázquez-Casielles a‚ Ana Ma Díaz-Martín b a Universidad de Oviedo‚ Spain b Universidad Autónoma de Madrid‚ Spain a r t i c l e i n f o Article history: Received 1 November 2006 Received in revised form 1 April
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