MKTG308 CUSTOMER RELATIONSHIP MANAGEMENT TUTORIAL 3 - CONSUMER BEHAVIOUR 2 WEEK 4 (Week Commencing Monday 18th March) Discussion Topic/Questions: All students should formulate a written response to these discussion questions although submission of these question answers is not required. Consider the following article: ------------------------------------------------- NAB and CBA trump rivals in Satisfaction ------------------------------------------------- Date: December 17‚ 2012 -------------------------------------------------
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Case 4: MAGREC‚ Inc. 1.) Place yourself in the role of the manager. What should you do now? After considering what happened‚ would you change any of your behaviors? If I was Pat: Even though Fred wants me to fire Dinah‚ I believe that if I was to fire her‚ Dinah would file a lawsuit for wrongful discharge. My values and morals should not be the deciding factor in determining if Dinah’s actions are grounds for dismal. As such‚ I would meet with Fred‚ and explain to him the result
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Week 4 Tutorial - Types of Business Associations Partnership Complexity The process of establishing a partnership is informal and inexpensive. Commonly established under a written contract but at times can be established simply without any express oral or written consent‚ so long as it satisfies the definition outlined in section 1.1 of the partnership act: “Partnership is the relation which exists between persons carrying on a business in common with a view of profit” Advantage(A) Enjoys
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performance and guidelines by providing proper instructions in operating the backhoe. However‚ Jim’s work quality was deficient in breaking waterlines or digging up underground telephone lines. According to Blanchard & Thacker (2013‚ p. 151) table 5-4 would have been cheaper in a training program‚ then constantly paying for the damage Jim imposed upon the
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you would follow in playing the proper role of a JAD session leader. 1. Hold sessions at a location away from work and with limited distractions. 2. Set an agenda and keep the session on track 3. As the session leader‚ remain neutral on issues 4. Identify and address critical political and organizational issues early 5. Establish the executive sponsor as the tiebreaker 6. Require that attendance and participation are mandatory 7. Stress that all participants are equal regardless of job
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have been Apple’s competitive advantages? Apple has used the following competitive advantage strategies: Apple uses its ability to design and develop its own operating system‚ hardware‚ application software and services to differentiate its brand from competitors. The Apple Inc. Company‚ with 2009 net sales of $42.9 million‚ primarily competes in the PC‚ MP3 player‚ Portables‚ IPod‚ Handset‚ Peripherals‚ Software and service markets. Apple stands out for “typically designing its products
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Week 4 Knowledge Check Study Guide Concepts Mastery Score: 10 / 12 Questions Types of visuals for presenting data‚ 100% 1 2 3 33% 4 5 6 100% 7 8 9 100% 10 information‚ and ideas Choosing the right visuals to present data‚ information‚ and ideas Developing an oral or online presentation Using visuals to enhance your presentation 11 12 Concept: Types of visuals for presenting data‚ information‚ and ideas Mastery 100% Questions 1 2 3 1. In which scenario would you use a
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Team Deliverables: This week our team agreed on a scenario and delegated who will do which parts of the Assignment. Communication was very effective for this assignment and we have no issues at this time. All members of the team were very considerate to the rest and communicated in a very timely manner‚ except for one team member that we have not heard from in the last two weeks. Time management seems to be going very smoothly as well. We feel that the rest of the team put forth a lot of work; however
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Haley Greathouse Professor Hakala ENL 201 May 13‚ 2015 Week 4 Discussion Questions 1. Locate and discuss imagery in Wheatley’s poems that directly or indirectly comments on her experience as a freed slave. Because Wheatley was brought to American and freed from slavery‚ she was able to experience a number of positive aspects due to her freeing. Not only was Phillis Wheatley able to learn how to read and write‚ but she was also guided towards the light of Christianity. In her poem “On Being Brought
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MID TERM Week 4 - Midterm Exam Return to Assessment List Part 1 of 1 - 96.0/ 100.0 Points Question 1 of 50 2.0/ 2.0 Points Which of the following is the most complete and accurate definition of psychology? A. The study of behavior and mental processes B. The study of the mind of humans and other animals C. The study of mental health and illness D. The study of the human mind Answer Key: A Question 2 of 50 2.0/ 2.0 Points
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