Journal of Case Research Volume II Issue 02 Communicating in a Crisis and the Role of a Business Leader: The Case of Jet Airways Payal Mehra1 Jet Airways: Background Jet Airways (India) Private Limited was a reputed private airline in India with an average fleet age of 4.45 years. Jet flew to 63 destinations spanning the length and breadth of India and beyond‚ including New York (both JFK and Newark)‚ Toronto‚ Brussels‚ London (Heathrow)‚ Hong Kong‚ Singapore‚ Kuala Lumpur‚ Colombo
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Following directions is very important for a number of reasons. It makes things easier to do‚ it guarantees that things are done right‚ it eliminates confusion‚ and it saves a lot of time overall. When the instructions of the teacher are followed‚ things tend to go smoothly and work well. When we‚ the students‚ do things the right way and follow directions‚ we show that we can handle instructions to difficult assignments and that we are cooperative‚ intelligent‚ and dependent. Anything can be messed
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MBA506- FINAL EXAM GOLF-COURSE: TEEING UP A NEW STRATEGIC DIRECTION ANNA GIVEN THE RESEARCH QUESTIONS INFERRED FROM THE ABOVE (SEE BELOW)‚ HOW APPROPRIATE WERE THOSE MEASUREMENT QUESTIONS? In‚ My opinion Questions are not as appropriate as it should be. Since the first priority of every golf-club is to provide better Golf service. However MGCC service was not meeting the expectations of members for golf-club and also dining services. Questions were very general and can’t make any profitable final
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One Direction Five young boys‚ one dream. As they stand on the bare stage of the auditorium‚ in front if the tough critics and judges‚ the bright lights of the stage and cameras flashing in their eyes were the least of their worries. All were desperate‚ nervous wrecks‚ striving to mask their worried expressions. But little did they know‚ behind the scenes there were huge plans in store to create a bright future for them. Liam Payne‚ Harry Styles‚ Zayn Malik‚ Louis Tomlinson‚ and Niall Horan
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One Direction One Direction might be described as amaZAYN‚ phenomeNIALL‚ brilLIAM‚ fabuLOUIS‚ or extraordinHARRY but I think they are much more. They have awesome voices and accents‚ they seem to be caring people and last but not least they are very good looking. I love their accents and voices. When they sing they sound American but when they talk they sound British/Irish. Any real fan can tell who they are when they talk since they are all from different parts of The United Kingdom they have
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Often in novels‚ a character faces conflicting directions of ambitions‚ desires‚ and influences. In such a novel‚ like "The Awakening‚" the main character‚ Edna Pontellier‚ faces these types of conflicting ideas. In a controversial era for women‚ Edna faces the conflict of living in oppression but desiring freedom. The patriarchal time period has influenced women to live only under the husband’s thumb but at the same time‚ break away from such repression. These opposing conflicts illuminated the
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iv. Based on any recent service encounter for an airline of your choosing‚ draw up a flowchart for passenger pre-flight processing (assume the passenger has already purchased a ticket). Can you think of ways to make the process more efficient? More pleasant for the customer? (25 marks) To make sure that the airline service operation is fail-safed‚ efficient and more pleasant for the customers‚ we can apply poka-yokes‚ which is the procedures that prevent mistakes from becoming defects. Firstly
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Jet Airways (India) Ltd. is an airline based inMumbai‚India‚ operating domestic and international services. It operates over 355 daily flights to 43 destinations across the country and 15 overseas. Its main base is Chhatrapati Shivaji International Airportin Mumbai. Jet Airways other major hubs are located at Indira Gandhi International Airport‚Delhi‚Anna InternationalAirport‚ Chennai‚ NetajiSubhashChandraBose InternationalAirport‚ Kolkata‚ BangaloreInternationalAirport‚ Bangalore‚ and BrusselsAirport
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QATAR AIRWAYS Introduction: Qatar Airways is the national airline of the State of Qatar. It is considered as one of the major leading airlines in the world today. Qatar Airways began its operations in 1994‚ but only as a small low cost airline. Due to the guidance and wishes of The Emir of Qatar‚ Sheikh Hamad Bin Khalifa Al Thani‚ Qatar Airways was re-launched in 1997 with a vision of making it into an International Airline with excellent standards of service. From then on Qatar Airways has become
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In a relatively short time‚ Qatar Airways has grown to over 120 destinations worldwide‚ offering unmatched levels of service excellence that have helped excel the award-winning carrier to become best in the world. Voted Airline of the Year 2011 and in 2012 in the prestigious Skytrax industry audit‚ Qatar Airways has won the confidence of the travelling public. Travel by air has reached the point where it has been taken for granted in all corners of the globe. With a larger number of passengers
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