Enhancing Business-Community Relations Wipro Case Study by Aparna Mahajan1 with Kate Ives2 October 2003 www.new-academy.ac.uk www.teriin.org www.unv.org ‘Enhancing Business-Community Relations’ – Wipro Case Study‚ India Contents 1. Introduction....................................................................................................................................2 2. Company Profile ...................................................................................................
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Contents Introduction .................................................................................................................................................. 2 Background of DELL inc ................................................................................................................................. 2 Building long-term relationship with customers .......................................................................................... 2 Creating sales organizational structures
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Case 7-5: Dell Computer Corporation Discussion questions 1. What is Dell’s strategy? Dell’s strategy was based on: • Market leadership as a result of a persistent focus on delivering the best possible customer experience. Direct selling‚ from manufacturing to consumer‚ was a key component of its strategy. • Its reputation as one of the world’s most preferred computer systems companies and a premier provider of products and services that customers worldwide needed to build
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its customers. The customers are able to order goods and services at competitive prices‚ and how these items are acquired goes unnoticed. To the casual observer‚ Dell Corporation’s business is deceptively simple and operates seamlessly and effectively. For example‚ an interested customer goes onto the Internet‚ prices and orders a computer customized with a desired set of components‚ and two to three days later it is delivered right to their doorstep. Due to the seamless nature of the ordering and
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the levels of a product‚ both firms market products and services with the same core benefit or service. However‚ the type of actual and augmented products provided by each firm are the factors that differentiates these two companies making one more profitable than the other. The main products offered by Dell to consumers include printers‚ corporate desktops‚ notebook and workstation systems‚ software and peripheral products‚ and consumer desktop and notebook systems. The company carries various
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Analysis of Dell Online Introduction: 1) In July 1996‚ Dell Computer had launched its online website‚ www.dell.com 2) Dell also developed Premier Pages‚ online interfaces with its key corporate accounts. Story of Dell: * In 1985‚ Dell shifted it’s company’s focus to assembling its own brand of PCS & business grew dramatically with $70 million(Rs.364 crores) in sales at the end of the 1985. * Dell’s success continued through 1992‚ until in 1993‚ it faced an operating loss
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Dell SWOT Analysis Strength: one of the best known brands in the world first PC maker to offer next-day‚ on site product service direct to customer business model‚ without distribution retailers uses the latest technology low operating cost because of cutting out retailers and supplies directly to customers each system is built to order to meet each customer’s demands and specifications not a manufacture‚ parts are made by suppliers‚ Dell assembles with relatively cheap
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Financial Analysis of Dell Inc. ABOUT DELL Dell Inc. is a multinational information technology corporation‚ which is based in Round Rock‚ Texas. It manufactures‚ sells‚ and supports computers and other technological products and services‚ such as servers‚ data storage devices‚ software‚ televisions‚ cameras‚ printers‚ and MP3 players. The most known mergers and acquisitions include Alienware of 2006‚ Perot Systems in 2009 and Force 10 Networks‚ earlier this year. Dell is one of the largest technological
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Education for All or EFA movement is a global commitment to provide quality basic education to all children‚ regardless of their gender or race‚ youth‚ and adults. During the UNESCO Educational World Forum in 2000‚ 164 countries made a commitment to achieve EFA and its six identified goals by the year 2015. The first goal is to expand early childhood care and education in the country. It aims to improve education especially to the most vulnerable and disadvantaged children. Goal number two is to
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Situation analysis p. 2 Diagnosis p. 4 Alternative choices p. 5 Predicting outcome p. 5 Choice p. 7 Solution outline p. 8 Case comprehension Dell Computer Corporation was founded in 1984 by Michel Dell‚ as a result of a growing demand for his pre-formatted hard-disks and upgraded IBM-compatibles. Within a year‚ Dell introduces its first own-design computer system and in 1989‚ the company introduces its first laptop. The first laptop introduced did not live up to the Dell standards
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