RETAIL BANKING DEFINITION: “Retail banking is typical mass-market banking where individual customers use local branches of larger commercial banks. Services offered include: savings and checking accounts‚ mortgages‚ personal loans‚ debit cards‚ credit cards‚ and so” The Retail Banking environment today is changing fast. The changing customer demographics demands to create a differentiated application based on scalable technology‚ improved service and banking convenience. Higher
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The Future of Banking: The Mobile Banking Revolution Brett Lord Florida Institute of Technology Strategic Management BUS5480 Professor Uchenna Nwabueze March 24‚ 2013 Abstract Mobile banking changed the landscape of personal banking. As the Internet became more ubiquitous and smartphone and tablet use is increasing‚ the desire for consumers to conduct their banking on the go grew exponentially. Financial institutions are expanding the services offered through mobile banking to attract younger
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TABLE OF CONTENTS Introduction……………………………………………………………………………..…….2 Inclusive Banking………………………………………………………………......................3 Bottlenecks…………………………………………………………........................................3 Way Forward……………………………………………………………………………….....3 Why Priority Sector Lending………………………...………………………………….…….4 New Initiatives…………….…………………………………………………………….…….5 Plan for ICICI Bank……..………….……………………….…………………………….…..5 Product…………………………………………….…………………………………………..6 Channels of Distribution……………………………………………………………………
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long-lasting relationships with their customers and increase their revenues and profits. CRM in the banking sector is of greater importance. The aim of this study is to explore and analyze the strategic implementation of CRM in selected banks of Pakistan‚ identify the benefits‚ the problems‚ as well as the success and failure factors of the implementation and develop a better understanding of CRM impact on banking competitiveness as well as provide a greater understanding of what constitutes good CRM practices
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decision makers in the global Islamic finance industry‚ providing strategic insights from Ernst & Young Dear Banking & Finance Leader‚ It is with great pleasure that we present to you the 9th annual edition of the World Islamic Banking Competitiveness Report 2012/13‚ developed in collaboration with leading global professional services and advisory firm Ernst & Young‚ and exclusively launched onsite at the 19th Annual World Islamic Banking Conference (WIBC 2012) during a specially convened WIBC plenary
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Introduction to Investment Banking An investment bank is not a bank in the usual sense. It doesn’t have checking or savings accounts‚ nor does it make auto or home loans. It is a bank in the general sense‚ in that it helps businesses‚ governments‚ and agencies to get financing from investors in a similar way that regular banks help these organizations get financing by lending money that the banks’ customers have deposited in the banks’ savings‚ checking‚ and money market accounts‚ and CDs. In other
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MARKETING OF BANKING SERVICES IN RURAL AREAS Banks today are operating in a highly competitive and rapidly changing environment. In the changing economic scenario‚ a professional approach to business development is essential and the survival of a banking institution depends on its ability to take up challenges coming up in the environment. Developing business through marketing of bank’s services is one of the crucial areas which need attention of the bankers to ensure profitable survival. MARKETING
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Individuals to Adopt Mobile Banking FACTORS AFFECTING INDIVIDUALS TO ADOPT MOBILE BANKING: EMPIRICAL EVIDENCE FROM THE UTAUT MODEL Chian-Son Yu Department of Information Technology and Management Shih Chien University # 70‚ DaZhi Street‚ Taipei‚ Taiwan csyu@mail.usc.edu.tw ABSTRACT Fast advances in the wireless technology and the intensive penetration of cell phones have motivated banks to spend large budget on building mobile banking systems‚ but the adoption rate of mobile banking is still underused than
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E-Banking in Bangladesh: The Future of Banking Kamrul Hasan* E-banking is the waves of the future. It provides enormous benefits to consumers in terms of case and cost of transactions‚ either through internet‚ telephone or other electronic delivery channels. For many consumers‚ electronic banking means 24-hours access to cash through an Automated Teller Machine (ATM) or Direct Deposit of paychecks into checking or savings accounts. But electronic banking now involves many different types of transactions
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of SWOT on Internet Banking 1 Yan-Qin Su‚ 2Ying-Jun Sun 1 2 Yan-Qin Su‚ Business School‚ University of Shanghai for Science and Technology‚ Shanghai‚ China Ying-Jun Sun‚ Business School‚ University of Shanghai for Science and Technology‚ Shanghai‚ China Email: suyanqin88@126.com Abstract –With the development of Internet‚ online banking has become a development trend of Bank. It also provides more opportunity for the profits. The advantages of the online banking draw attentions from
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