Maarit Karppinen STRATEGIC MARKETING PLAN FOR A HOTEL Hotel and Restaurant Business 2011 2 VAASA UNIVERSITY OF APPLIED SCIENCES Degree Programme of Hospitality Management ABSTRACT Author Title Year Language Pages Name of Supervisor Maarit Karppinen Strategic Marketing Plan for a Hotel 2011 English 59 + 2 Appendices Peter Smeds The aim of this thesis was to form a strategic marketing plan for Hotel X‚ a small privately owned hotel in Helsinki. The theoretical part of this thesis
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0 Introduction 2 2.0 Strategic Plan 3 3.0 Describe mission statement‚ strategic goals and corporate strategies for a hotel 4 3.1 Mission Statement 4 3.2 Strategic Goals 6 3.3 Corporate Strategies 7 3.3.1 Shangri-La Care 1: Shangri-La Hospitality from Caring People 9 3.3.2 Shangri-La Care 2: Delighting Customers 9 3.3.3 Shangri-La Care 3: Recover to Gain Loyalty 9 3.3.4 Shangri-La Care 4: Take Ownership 10 4.0 SWOT chart for the Shangri-La Hotel 11 5.0 Conclusion 14
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Introduction: Prominence‚ Adversity‚ the Plan Shangri-La Hotels and Resorts‚ as one of the most distinguished brands in the hotel industry worldwide‚ has earned its reputation with its dedication to high quality service. In spite of enjoying some appreciable profits and rapid development of the scale of the company in the early 1990s‚ there was no common core value among all the hotels. It was this concern that led to the introduction of the "Shangri-La 2000" strategic plan. In this essay‚ the changes in
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ROCK GRILL AND SEAFOOD BAR Rizal Avenue Extension Puerto Princesa City‚ Palawan PROJECT PROPOSAL BY: LEAH C. MANDAL (HRDM Staff) APPROVED BY: SR. GINA GALANG O.P (Human Resource Head) TWO-YEAR STRATEGIC PLAN “UGONG ROCK” (Grill and Seafood Bar) Rizal Avenue Extension Puerto Princesa City‚ Palawan I. INTRODUCTION Ugong Rock grill and seafood bar has almost 3 year history of popularity here at Puerto Princesa City‚ Palawan. The Ugong Rock
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Objectives. About Harrah’s Harrah’s Hotel & Casino is an exciting entertainment destination in the heart of the Las Vegas Strip‚ offering its customers first class hotel accommodations‚ gaming‚ entertainment and promotions. With so many hotels and casinos in the Las Vegas valley‚ one must determine its goals and vision to guarantee that it stands out from the competition‚ offering its customers unprecedented service while providing unique incentives for its employees. Mission statement. A company’s
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Strategic Plan Over the past 7 years I have dedicated my time working for Honda Automobiles‚ a fortune 500 company. I have witnessed success and failure from this organization. The business was so inconsistent that I would go from working 7 days a week for almost 2 years‚ to being laid off 2 times during the 7 year span I worked there. I would never know my hours‚ sometimes I worked every day of the week and sometimes I worked 4 days a week. I know that Honda has been and
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DPCCE Pl Pl Plan 2005-2010 TI NG GI MI NI RIAN TE EN TIO N M A L AY S I A F HIGHER ED UC A PENG AJ N O RY ST IA Engaging Industries Empowering Communities KE M Department of Polytechnic and Community College Education TI NG GI MI NI RIAN TE EN TIO N M A L AY S I A F HIGHER ED UC A PENG AJ N O RY ST IA F O R E WOR D DIRECTOR GENERAL DEPARTMENT OF POLYTECHNIC AND COMMUNITY
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Running head: AMERICAN CANCER SOCIETY SWOT ANALAYSIS: AMERICAN CANCER SOCIETY Davina Brown Abstract This paper will examine the American Cancer Society southeast division strategic vision and plan to reduce the number of cancer mortality rates within the next few years uses two new programs: Patient Navigator and Transportation program. I will examine the American Cancer Society objectives and perform a SWOT Analysis to determine these two programs sustainability. . SWOT ANALAYSIS:
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Using what you have identified in DQ 1 as a base‚ what elements are important when attempting to change an ingrained behavior in a company (e.g. improve customer service). (Hint: Insert the strategic planning process in your answer). How does identifying the best plan for this involve aspects of scientific and human management? Improving customer service is the one of the keys to success in healthcare facility. Ingrained behaviors of the healthcare professionals can hinder success. If the patients
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STRATEGIC PLAN Why Strategic Planning is Important Strategic Planning – Why should an Organization consider it? After all a Strategic Plan can be formal Eg.‚ In a small Organization the owner / CEO develops a Plan in his mind and communicates it to all the employees in a clear manner‚ where the employees know the Goals and Approach to achieve them which could be considered an Informal Plan could be successful at times. Nevertheless as an Organization grows a need for a systematic Strategic Plan
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