International Journal of Hospitality Management 29 (2010) 609–619 Contents lists available at ScienceDirect International Journal of Hospitality Management journal homepage: www.elsevier.com/locate/ijhosman Antecedents and consequences of job satisfaction in the hotel industry Jen-Te Yang * Department of Hotel Management‚ National Kaohsiung Hospitality College‚ P.O. Box 608‚ Kaohsiung City (800)‚ Taiwan‚ ROC A R T I C L E I N F O A B S T R A C T Keywords: Job satisfaction Organizational
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Resource Management in Hospitality Industry One of the most important departments of any hotel staff is human resources management. Proper human resources management can be the difference between a really well run hotel and a poorly one hotel. The human resources manager can control almost the whole feeling and presence of the entire hotel. This makes the importance of human resources management for hotels very evident. Managing human resources in the hospitality industry presents special challenges
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The Art of Design in the Hospitality Industry Abstract Interior design has only just recently become an essential part of the hospitality industry. It gives a sense of brand identity in some cases and in some cases‚ the design of a hotel may be the sole reason for choosing a certain hotel above others. Thanks to the internet and social media‚ it has become increasingly easy for customers to make known what they like and don’t. Design is an important factor when it comes to guests choosing
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pages‚ to participate to debates‚ to give feedbacks or reviews too. In this way‚ how is it useful for hotels and hospitality companies? What are the advantages? What are the drawbacks? In the first part‚ this essay will analyse the different advantages for hotel marketing‚ of employing social media. Then‚ it will study the drawbacks that social media pages can create against hospitality establishments. What kind of advantages could a social media page create? Since 2010‚ companies have understood
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Table of Contents The characteristics and the attribution of Tourism industry in the World Tourism industry is one of the dynamic growth and largest industry in the world as the industry brings in large amount of income for many countries all over the world.The world tourism industry is leading by the United Nation agency called “UNWTO” United Nation World Tourism Organization since 27 September 27‚ 1980 ‚ organization includes 143 countries‚ 7 territories and some
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Running head: The Hospitality Industry and Illegal Immigration The Hospitality Industry and Illegal Immigration Alex Andrea Hurt Kendall College Abstract Working in the Hospitality Industry currently‚ this topic is well known to me. I see it every day in the various restaurants we own and also within our headquarters where we organize‚ plan‚ create and cook the food we are delivering at events. Although‚ my company does not hire any persons without a Green Card or who is an illegal immigrant
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Assessment/evidence gathering conditions Each assessment component is recorded as either Satisfactory (S) or Not Satisfactory (NS). A student can only achieve competence when all assessment components listed under Purpose of the assessment section are Satisfactory. Your trainer will give you feedback after the completion of each assessment. A student who is assessed as NS (Not Satisfactory) is eligible for re-assessment. Resources required for this Assessment All documents must be created in
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the recent jump in energy prices‚ and empirical data provided by several different environmental and scientific agencies. The Hotel industry is no different‚ in fact‚ it would benefit greatly from the recent push for all businesses and business sectors to “Go Green.” Yet‚ the industry has long resisted the changes‚ and is only recently catching up to other industries that have converted their operations to have greener strategies. Hotels require meticulous upkeep and cleanliness in order to keep
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M.A.C Cosmetics Strategic Choice and Evaluation Introduction Mac developed a strategy on how they market their products‚ by utilizing famous artist and singers to maintain their customers (www.maccosmetics.com). Sales of makeup build up dreams and inspire their consumers to look their best with skillful techniques and application of cosmetic products. The strategy has always been to provide cosmetics to all ages‚ races and gender that is their creed. M.A.C. cosmetics focused on a main strategy
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Tannenbaum‚ S.I.‚ & Lauterborn‚ R.F. (1993). Integrated marketing communications Silverman‚ G. (2001). The secrets of word-of-mouth marketing: how to trigger exponential sales through runaway word of mouth Smith‚ P.‚ Berry‚ C.‚ & Pulford‚ A. (1997). Strategic marketing communications: new ways to build and integrate communication Smith‚ F.‚ & Keyton‚ J. (2001). Organizational Storytelling: Metaphors for Relational Power and Identity Struggles April‚ 2007 from http://mcq.sagepub.com.bibl.proxy.hj.se/cgi/reprint/15/2/149
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