Periodic Report (Every 4_Weeks) (to be completed by Student) Name of student:Cheng Ka LokStudent ID: 130760106 Department/Campus:ICT/TYProgramme: CSA / GSD / SE / T&N (A) Schedule for Week dated from 28/7 to 28/8 Planned Task(s) Actual Work Done (Please provide brief description if there is a deviation from planned tasks) Verified by (Organization Mentor’s Initial) Date (D/M/Y) Design ER Diagram and draw the storyboard of frontend. Finish the frontend with UI
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Strategic Marketing Starbucks Strategic Marketing Plan for the Starbucks Coffee Company Table of Contents Introduction and background 3 Company mission‚ company objectives 3 Market definition and product or brand background 4 Evaluation of results and conclusion about problem 5 Situational Analysis 5 Internal analysis 5 Customer analysis 7 Industry analysis 8 Competitor analysis 11 Distribution and supplier analysis 11 SWOT analysis – Confrontation Matrix
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STARBUCKS: DELIVERING CUSTOMER SERVICE In 1992 Starbucks vision was to become the “Third Place” (home‚ work and then Starbucks). The value proposition was based on high quality coffee‚ high service standards and customer intimacy all offered in a relaxed and comfortable atmosphere. The positioning was meant to appeal to a niche market of highly educated affluent customers predominantly female between the ages of 24-44 years. Starbucks did not have a dedicated marketing strategy‚ but the function
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Products What Starbucks stands for is not just a good cup of coffee but also the passion it pours into its product quality and its service. According to (SWOT Analysis Starbucks Strength2000)‚ Starbucks has made a profit in excess‚ beside that‚ Reputation of Starbucks has built up mainly due to the quality of products and services. Its brand image itself is made through his main product‚ which is THE COFFEE. All different coffee variations are part of their product portfolio. The major priority
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Case Study 1: Starbucks Delivering Customer Service It is clear that Starbucks has enjoyed great success since it was founded 30 years ago. The company has been doing very well for the last 11 years with 5% or more store sales increase even after the post-9/11 recession. The only issue Starbucks seems to be facing is meeting customers’ expectations. Customer service can be down because Starbucks may have lost the connection between satisfying their customers and growing their business. Customer
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Starbucks Case Study Arenas Product: Coffee drinks; paraphernalia for the preparation of coffee; breakfast menu(some locations); Frappuccino; Ice cream Market: A high income segment of young and college educated adults; a group that tends towards higher luxury consumption levels Geography: Globally Core Technology: Marketing and Branding; Standardization of product Value of Creation: Strict quality controls in its coffee sourcing and customer service; Free Wi-Fi; cozy atmosphere; rich taste
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Final case Starbucks Table of Contents Background Information………………………………………………………………………………………………………..1 Discussion of Strategy……………………………………………………………………………………………………………2 5 Forces Model………………………………………………………………………………………………………….............3 Driving Forces………………………………………………………………………………………………………………………..5 Key Success Factors……………………………………………………………………………………………………………….6 SWOT Analysis……………………………………………………………………………………………………………………...7 Analysis of Financials……………………………………………………………………………………………………………
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Cited: Jan 30‚ 2013 - Case Analysis ... Transcript of Starbucks: Delivering Customer Service. Statement of the Problem This study aims to identify possible solutions ... Dec 6‚ 2012 - Depending on your opinion‚ Starbucks is either the height of capitalism at work‚ or the ... Do your best to address every support case early.
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analysis of the service process and service environment to evaluate the specialty coffee house chain‚ Starbucks Singapore. The report evaluates the purpose and value of the Starbucks servicescape design‚ a descriptive illustration of the service environment with a detailed and clear blue-printing of the service process all from an external view-point Introduction and Company Background Description of Service Environment Specific Goals‚ Values and Objectives of Starbucks Singapore Servicescape
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Starbucks ’ Mission and Strategic Choices: Are They in Alignment? Executive Summary This paper examines strategic management‚ which encompasses business decisions and actions that: define the organization ’s mission and objectives‚ determine the most effective utilization of organizational resources‚ select best courses of action to meet its mission‚ and seek to assure the effectiveness of the organization within the environment. This case study evaluates the strategic management process
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