Title A study of marketing strategy of shopping centre for customer retention in Hong Kong Author(s) Chu‚ Ka-wai; g1Vag Citation Issue Date 2009 URL http://hdl.handle.net/10722/128605 Rights The author retains all proprietary rights‚ (such as patent rights) and the right to use in future works. A STUDY OF MARKETING STRATEGY OF SHOPPING CENTRE FOR CUSTOMER RETENTION IN HONG KONG by CHU KA WAI DISSERTATION Submitted in partial fulfillment of the requirements
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Chapter 1a: Strategy and the organisation 1.0 What is an organization? 1.1 An organization as a collection of components 1.1.1 Internal environment An organization can be seen as consisting of the following components: Strategies Structures Systems Skills Staff Style Shared beliefs: Social systems Note: McKinsey’s 7S framework 1.2 Organisations as collections of people and entities 1.2.1 Internal Stakeholders (i) Board of Directors (ii) Managers (iii) Staff (iv) Unions
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taken the place of strategy. As managers push to improve on all fronts‚ they move further away from viable competitive positions. Michael Porter argues that operational effectiveness‚ although necessary to superior performance‚ is not sufficient‚ because its techniques are easy to imitate. In contrast‚ the essence of strategy is choosing a unique and valuable position rooted in systems of activities that are much more difficult to match. In answering the question ‘what is strategy?’‚ some theorists
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OLAF PASSENHEIM CHANGE MANAGEMENT Prof. Dr. Olaf Passenheim Change Management Change Management © 2010 Prof. Dr. Olaf Passenheim & Ventus Publishing ApS ISBN 978-87-7681-705-3 To Till Jakob and Jan Malte Contents 1. 1.1 1.2 1.3 2. 2.1 2.2 2.3 2.4 2.5 3. 3.1 3.2 3.2.1 3.2.2 3.2.3 3.2.4 4. 4.1 Change Management Introduction Reasons for Change Origins of Change Management Concepts of Change Management Lewin´s Change Theory Chin & Benne´s “Effecting Changes in Human System” Bullock
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Resistance to Change Introduction – Change Concept Resistance to change is a response given by individuals or groups when they perceive that a change occurring is a threat to them‚ (“Resistance to Change”‚ 2002). Resistance to change from employees can cause the change initiative to fail as a result of not properly implementing the change strategy. Approach – Change Agent In order to implement change effectively in an organization‚ it is very important for a change agent to know the signs of
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ASSIGNMENT COVER SHEET For use with online submission of assignments Please complete all of the following details and then make this sheet the first page of each file of your assignment – do not send it as a separate document. Your assignments must be submitted as either Word documents (with .doc extension‚ NOT.docx)‚ text documents with .rtf extension or as .pdf documents. If you wish to submit in any other file format please discuss this with your lecturer well before
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Managerial Auditing Journal Emerald Article: Strategy formulation framework for vocational education: integrating SWOT analysis‚ balanced scorecard‚ QFD methodology and MBNQA education criteria S.F. Lee‚ K.K. Lo‚ Ruth F. Leung‚ Andrew Sai On Ko Article information: To cite this document: S.F. Lee‚ K.K. Lo‚ Ruth F. Leung‚ Andrew Sai On Ko‚ (2000)‚"Strategy formulation framework for vocational education: integrating SWOT analysis‚ balanced scorecard‚ QFD methodology and MBNQA education criteria"
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MPM703 Business Strategy and Analysis Trimester 1‚ 2013 Assignment: Business Strategy Report In this assignment you are acting either as a group of strategy consultants (group assignment)‚ or as one strategy consultant (individual assignment). You have been asked to prepare a strategy report for a business. The first step is to select a business as the subject of your assignment. The business can be a publicly listed company in Australia or overseas which is of interest to you or other
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[ENTERPRISE STRATEGY] | Student no. 100231231 Lecture; Mr. Aubrey Mbewe | table of contents Introduction 2 background 3 1.0 The entrepreneur 4 1.1 The motivation for starting the business 4 1.2 Forejustin Passman’s character traits 5 1.3 MR Passman’s personality type 5 1.4 Decision making and leadership style 6 1.5 Leadership style 6 1.6 Mr Forejustin Passman’s role within the business 7 1.7 Entrepreneurial networking 8 1.8 Innovation 9 2.0 The enterprise 11 2.1 Business strategy 11 2.2 E-business
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Many companies opt for Multi Brand Strategy in order to generate economies of scale by using the basic advantages of the strategy. But it cannot be denied that Multi Brand Strategy can fail due to poor management and due to adoption of unprofitable business models. Multi Brand Strategy refers to a marketing strategy under which two or more than two similar products of a firm are marketed under Different Brand names. In most of the cases‚ these products are competing ones and are marketed
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