Industry Report – Hotel Industry Group - 1 2010 This report presents scenario of MIS in Hotel Industry with main focus on India Hotels Company Limited (IHCL‚ Taj Group of Hotels) India Hotels Company Limited Oxford House 15/17 N.F. Road Apollo Bunder Mumbai 400 001 India Contact Person - Denzil Barretto denzil.barretto@tajhotels.com (91-22) 6665 1000 (91-22) 2284 6680 / 83 Industry Report – Hotel Industry Table of Contents Group Details ......................................................
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International Journal of Business and Manegement; Vol. 7‚ No. 14; 2012 ISSN 1833-3850 E-ISSN 1833-8119 Published by Canadian Center of Science and Education Service Quality Management in Hotel Industry: A Conceptual Framework for Food and Beverage Departments Ala`a Nimer AbuKhalifeh1 & Ahmad Puad Mat Som1 1 School of Housing‚ Building and Planning‚ Universiti Sains Malaysia‚ Penang‚ Malaysia Correspondence: Ala`a Nimer AbuKhalifeh‚ School of Housing‚ Building and Planning‚ Universiti
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Hanoi Hilton was one of the most well known prison that held prisoners of war during the Vietnam War (Ruanyin). The name of Hanoi Hilton was came from the American GIs. “To the Vietnamese‚ the prison was known as Hoa Lo” (McMahon‚ Mary). The name Hanoi Hilton may sound a little luxurious but it actually a place that had full of brutal‚ torture‚ dirty‚ and dark in the history. First of all‚ the Hoa Lo prison had been around over a hundred years ago. It was constructed or built by the French arounds
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Introduction A hotel organisation if consider developed their international portfolio‚ to develop in a new market should be one of the methods to increase the competence in the whole worldwide. This report aims to briefing look the InterContinental Hotels Group how to entry into a new hospitality market which the country is Russia. The report will use the eclectic theory which includes three parts they are ownership advantages‚ location advantages and Internalisation advantages. During recent
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Westin Hotels & Resorts are an upscale hotel chain owned by Starwood Hotels & Resorts Worldwide. Currently‚ Westin operates over 120 hotels in 24 countries. Westin Hotels and Resorts redefine efficient services with an un-compromising style that offers residents a truly unique experience. Starting its operations from the year 1930‚ Westin defines a luxurious and relentless pursuit of providing optimal services for its clients. The Mission Statement of Westin Hotels & Resorts: “Westin Hotels & Resorts
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Management System The Hotel Paris’s competitive strategy is “To use superior guest service to differentiate the Hotel Paris properties‚ and to thereby increase the length of stay and return rate of guests‚ and thus boost revenues and profitability.” HR manager Lisa Cruz must now formulate functional policies and activities that support this competitive strategy‚ by elic- iting the required employee behaviors and competencies. Lisa Cruz knew that as a hospitality business‚ the Hotel Paris was uniquely
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{What should be your ultimate strategy to choose hotels?|Do you have an ultimate strategy when choosing hotels out there?|How should you choose hotels?} {Definitely‚ you will have top concerns as you choose the most ideal hotel out there and those include‚ safety‚ price‚ service‚ cleanliness‚ service‚ amenities‚ and location.|If you will choose a hotel‚ there is a number of concerns which you really need to top and among those things are safety‚ service‚ location‚ amenities‚ cleanliness‚ and most
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In the following you will find a brief discussion on Starwood Hotel and Resorts Worldwide’s mission and vision statement and a brief profile on the company. Mission Statement Starwood’s mission is to consistently exceed our guests’ expectations in terms of the products and services we provide to our business and leisure travelers. We strive to create an experience that is responsive to our guests’ needs by using the information you entrust us with responsibly. Starwood is committed to respecting
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The Hotel Industry Overview The hospitality industry covers a diverse range of establishments providing hospitality services in the form of accommodation‚ meals and drinks. A large proportion of people working in the hospitality industry are employed part-time and this is an increasing trend. It is estimated that by the year 2007 about 55% of the people employed in the hospitality industry could be working full-time and 55% part-time. This reflects the realities of the industry‚ where there is
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Sustainable Development in Hotel Industry by Chandershekher Joshi “Customers’ green attitudes are‚ in general‚ significantly associated with their expressed intentions to visit a green hotel‚ to spread word-of-mouth about a green hotel‚ and to pay more for it.” -- International Journal of Hospitality Management “Eco-friendly hotels get higher consumer reviews than their non-green counterparts.” -- Travelocity Executive Overview Today‚ ‘Green’ or ‘Sustainable’ hotel becomes a buzz world
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