IF YOU ARE EXTREMLY BUSY: I am helping a guest right now‚ but your call is very IMPORTANT to me. Rather than to RUSH or leave you on hold‚ may I PLEASE call you back in the next 15 minutes? QUALIFICATION PROCESS Thank you for calling the HOTEL NAME‚ where we GURANTEE OUR SERVICE‚ my name is ____________ may I have your name please. (Write down the guest name) Thank you __________ (first name)‚ what excellent service can I offer you today. Sure‚ let me do my best get you a great
Premium 2007 singles 2002 albums The Guest
I stayed for 2 weeks early October having holidayed in Cyprus on numerous occasions in the past. The Cyprus “Waca Waca Beach” was a hotel I wanted to try‚ having stayed near by some years ago. There were numerous frustrating things which made me realize that standards had certainly slipped. The complaints I had were: Meal times - Having to search the dining room for salt/pepper‚ sugar at breakfast‚ never one to a table. Some guests even had to stand and wait for a free table at dinner‚ and a
Premium Rooms Hotel Breakfast
Hotel booking process design & usability Travel UCD – February 2003 HOTEL BOOKING PROCESS DESIGN & USABILITY REPORT Alex Bainbridge Travel UCD FEBRUARY 2003 Travel UCD - consultants in travel and hospitality website design http://www.travelucd.com © Travel UCD Limited 2003. All Rights Reserved. 1 Hotel booking process design & usability Travel UCD – February 2003 1 COPYRIGHT ........................................................................................
Premium Usability User interface design Travel website
Kant in “Hotel Rwanda” The Ethical theory of Emmanuel Kant is based on the idea that morality is based on good will‚ not happiness. Kant believed that as long as a person had good intent‚ then the action was also good no matter what the outcome was. If a person chose to do something good‚ but for unmoral reasons rather than out of respect for the law‚ then they did not have good intent and therefore the action is bad‚ even if it has good consequences. To determine whether or not a persons intent
Premium Morality Ethics
GR Hotels Corporation To: Andrew Mayd‚ President and CEO GR Hotels Corporation From: Chris Mell‚ CMA January 30‚ 2008 Executive Summary Although GR Hotels enjoyed increasing profits with growing Canadian tourism industry‚ both hotels performances are under industry benchmark. Key strategic imitative being reviewed by GR Hotels include upgrading one or both hotels‚ exercise land option in Montreal and build conference center. It is recommended that GR upgrade Toronto hotel
Premium Hotel Hotels Motel
Jamshetji Nusserwanji Tata opened Taj’s first hotel‚ the Taj Mahal Palace & Tower‚ Mumbai. This grand hotel epitomized a philosophy that still holds true today: provide impeccable service and unparalleled facilities so every stay is a memorable one. A part of the Tata Group of companies www.tata.com‚ India’s premier business house‚ Taj Hotels Resorts and Palaces comprises 57 hotels in 40 locations across India with an additional 18 international hotels in the Maldives‚ Mauritius‚ Malaysia‚ Seychelles
Premium Hotel Taj Mahal Palace & Tower
The Mirage Hotel and Casino (The Hotel Industry) By Gregory D. Tucker The word “hotel” didn’t appear until the 18th century. It came from the French hotel‚ large house‚ and originated in the Latin roots hospitium or hospes. Hospitality‚ hostile and hotels are all related words. The difficulty of identifying early travelers as friends or foes probably accounts for the conflict in meaning Friendly travelers found security and accommodations through the hospitality of their hosts. As the numbers
Premium Hotel Las Vegas Strip Las Vegas metropolitan area
Background Mines Wellness Hotel is a delightful 168-room resort hotel with a tropical design overlooking a scenic 150-acre lake. Strategically located within a 1‚000-acre mixed development just 15 minutes south of Kuala Lumpur’s City Centre‚ Mines Wellness Hotel are just a 30-minute drive from KLIA (Kuala Lumpur International Airport)‚ LCCT (Low Cost Carrier Terminal)‚ Putrajaya‚ and Cyberjaya. Mines Wellness Hotel provides the perfect escape from the hectic city life. In the hotel‚ all rooms and suites
Premium Kuala Lumpur Environmentalism Water
Hotel Reservation System Abstract Fast. Accurate and relevant hotel services have been a great demand in a progressive place. This is because many investors or travelers from faraway places seek to find comfort in terms of their accommodation and stay in their certain destination. Because of this; the modern technology
Premium Hotel
TITLE An analysis of Saigon Morin Hotel in Hue city thorough 7Ps in marketing strategies INTRODUCTION The ability to market a hotel in the appropriate way to the appropriate market is essential to the success of the business. For this to succeed‚ those in key roles need to understand the product that they are selling and the market to which it is being sold. Managers maximize their returns through understanding the market they are operating in and applying those marketing techniques
Premium Marketing