organisation and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations‚ public organisations and third sector organisations. Please ensure you provide a description for each organisation‚ rather than a list. Organisation type | Name of organisation | Description of products and services | Commercial organisation | Cleaning firms | Cleaning company offering cleaning services. This company
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What is the key feature of a cross-sectional study? Present the strengths and weaknesses of the approach. Select two other peers’ postings and debate their rational. Cross sectional study is known for some time being used in a very general sense to help classify‚ (Ridner‚ 2007) all or any study that is not involve any kind of follow up of a research subjects like for instant like there is a study in which a group of subjects are than recruited over a very long amount of time. But is never ever been
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ktPROJECT REPORT ON SERVICE QUALITY & CUSTOMER EXPECTATION IN LIFT PRODUCTS Submitted By‚ RUDRA PRATAP MAHARATHY REGD. NO.- UNDER THE GURDIANCE OF Internal Guide‚ External Guide‚ Prof. Budhaditya Padhi Mr. ACKNOWLEDGEMENT I would like to express my gratitude to the management of JOHNSON LIFTS PRIVATE LIMITED‚ Bhubaneswar for giving me the opportunity to undertake my summer internship program in the company which gave me an insight into the working of the company and the
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Delivering Customer Service MARKETING-II DATE OF SUBMISSION-19.11.2012 SUBMITTED BY:- SECTION-C‚ GROUP 13: Abhijit Das- 2012PGP005 Ashwin Vijayan- 2012PGP073 Kumar Abhishek- 2012PGP178 Payal Anand- 2012FPM10 Rajat- 2012PGP292 Sumit Bapuji Gedam- 2012PGP382 Vikash Kumar- 2012PGP438 Situational Analysis Customers: Affluent‚ well-educated‚ white-collar patrons(skewed female) between the ages of 25 and 44 Most loyal customers visit Starbucks as often as 18 times a month‚ but typical customers visited
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Accounting for Managers Discuss the strengths and weaknesses of the accounting concepts and conventions and of the regulatory framework (SSAPs and FRSs) that govern published financial statements. Do the criticisms of the concept and the regulatory framework mean that published financial statement do not provide investors with useful information? Introduction Strengths Weaknesses Information needs of investors Conclusion Discuss the strengths and weaknesses of the accounting concepts and conventions
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The years 2007-08 and 2008-09 were boom for the hotel industry in national capital region of Delhi. The sector began the year 2008 on a strong note. Rising tourist inflow‚ higher occupancy and room rates continued to benefit the hotel players. In the first four months of the year‚ the tourist arrivals were higher by 11.7% YoY. Existing hotel companies‚ new foreign players and real estate players continued with their expansion plans. Prospects were looking good‚ until the sector faced terror attack
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power each state had while maintaining its “Sovereignty‚ freedom‚ and independence and every power‚ jurisdiction‚ and right.” Although‚ many of the ideas behind the Articles of Confederation were well thought out‚ in reality‚ it revealed many of its weaknesses as the framework of America.The Articles were
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Resort & Spa‚ Goa‚ India is a five star leisure hotel which attracts clients from all over the world. This hotel has many departments‚ but the crucial ones are food & beverage service (waiting)‚ food & beverage production (kitchen)‚ housekeeping (cleaning & maintenance) and front office (receptionist).From which there is a lot of staff movement particularly in the service department of the hotel‚ every two to three month there are staff leaving the hotel and at the same time there are recruitments taking
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goals. 2. At the beginning of the school year‚ screening instruments are usually given to all students. These tools help identify struggling students‚ but they don’t give specific information about their strengths and weaknesses. 3. Diagnostic assessments identify the specific strengths and weaknesses of students at-risk. This information helps teachers differentiate and modify the general education curriculum for students. Diagnostic assessments can also be used to develop the appropriate IEP
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Under Contract 521-C-00-08-00009-00 Customer Service Training Manual Assurance of Quality Administration in the Hospitality Industry Produced by USAID’s Market Chain Enhancement Project by the International Executive Service Corps‚ July 2009 1 Table of Contents DEFINITIONS.............................................................................................................................................. 3 DEFINITION OF QUALITY SERVICE ......................................
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