Detailed explanation of the principles of customer service Principles of good customer service is very important to give excellent customer service and to make the customer want to return the importance of customer service is to ensure the needs and wants of customers are met by the organisation‚ meeting customer expectations and ensuring satisfaction. Customer service aims to provide support and the best experience to a customer through actions that are taken by the seller. This includes actions
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Evaluate the strengths and weaknesses of reason as a way of knowing. There are four central ways of knowing in which we obtain our information from on a daily basis; Emotion‚ Perception (senses)‚ Language‚ and Reason. Each of the four ways is used in different ways depending on the situation‚ and each is associated with its strengths and weaknesses‚ which makes it most appropriate in a specific situation. Although using reason is a way of obtaining information is frequently used and has many advantages
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some companies aim to look after their customers well‚ ensuring that the customer is at the heart of their business and everything they do. In marketing terms this is called being customer focused. It is important to realise that customers can take their business anywhere they want to and if they are not satisfied they will take their business elsewhere. Therefore‚ it is very important to understand who our customers are‚ their expectations of the service they experience and how that effects future
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can get happiness out of achievements and they love challenges. ENTJs don’t show much emotion. ENTJs can be ruthless and make up only three present of the population. ENTJ STRENGTHS AND WEAKNESSES ENTJs have much strength that can be extremely helpful in the workplace‚ but ENTJs strong personality can also be a weakness. Strengths • Efficient • Energetic • Confident • Strong-Willed • Strategic Thinkers • Charismatic • Inspiring Weakness • Stubborn • Dominant • Intolerant • Impatient • Arrogant
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Delivering High and Personal Customer Service 2. Leverage the website for marketing purposes‚ focus on increasing revenues and not necessarily reducing costs. 3. Establish and manage a customer awareness database to be leveraged by all Four Seasons properties. 4. Solicit select feedback from customers regarding use of technology‚ e.g. concerning automated checkout (i.e. should it be an option). 5. Implement a ’Seasons Pass’ - rewards program to enhance customer service and loyalty. Rationales:
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In offering supplemental health and life insurance for U.S. and Japanese markets‚ the insurance firm American Family Life Assurance Company (AFLAC) seeks to stay competitive in finding‚ retaining‚ and delivering quality service to 4‚500 employees‚ and cost containment is a major concern in a competitive environment. To help control employee costs‚ AFLAC used monetary and nonmonetary rewards as direct and indirect compensation to balance benefits and costs. As such‚ AFLAC’s total compensation plan
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Strengths: Sales in convenience stores and the food service segment remained strong because of the Company’s well-established presence in the single-serving snack market. Sales of both potato and nacho chips increased‚ 4 warehouses replaced with cross-docking systems and reduced inventory levels by ASFC by approx.. 10% Anwar Ayoub successfully reduced inefficiencies in the manufacturing processes by lengthening the production runs. This reduced the cost of sales by approximately 7%. Weakness:
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Similar to other students‚ each of my five strengths has a significant influence on my life at Grace as well as my studies. First of all‚ being an achiever clearly empowers me to pursue my dream of becoming a teacher. A few of the characteristics of an achiever are great stamina‚ productive‚ and a hard worker; these will definitely benefit me in the coming years. Also‚ this strength will aid me in my goal of attaining good grades during my college time. No matter what‚ I always put my best effort
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: The purpose of an IEP is to meet the child’s needs based on the child’s development rather than predetermined expectations based on grade level. The IEP takes both strengths and challenges into consideration‚ using a child’s strengths to improve his or her challenges. The IEP Team must determine the proper placement for a child using the environment that is the least restrictive possible. A child is pulled out of a regular classroom and put in another environment only when absolutely necessary
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became a very well known historian and biographer to the roman world. Although Suetonius had many great books of worth‚ the only one available to us today is The Twelve Caesars. In this essay an effort will be made to discuss the literary strengths and weaknesses of Suetonius in his book‚ The Twelve Caesars. Suetonius is told to be one of the greatest and most interesting historians of all time in the world today. He was one of the best biographers to the date‚ but Suetonius’s work did not have
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