Tamil Nadu constitutes the south-eastern extremity of the Indian peninsula. Chennai is the capital city of the State‚ besides being an important district. The district city is one of the metropolis of India and serves as the gateway of the culture of South India. In spite of being the capital of a Tamil speaking State‚ it has emerged as a cosmopolitan city playing an important role in the historical‚ cultural and intellectual development of India‚ representing still the distinct
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four Qatari banks‚ i.e. Qatar National Bank‚ Doha Bank‚ Qatar International Islamic Bank‚ and Arab Bank. The questionnaire has been designed on the basis of the study of previous scholars such as Berry et al.‚ Parasuraman et al.‚ Zeithaml and Bitner‚ and Stafford. Findings – The result indicates that customers’ perception is highest in the tangibles area and lowest in the competence area. Practical implications – In order to achieving higher levels of quality service in retail banking‚ banks should deliver
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A “SUMMER TRAINING” PROJECT REPORT ON COMPARATIVE STUDY BETWEEN PRIVATE SECTOR BANKS ANP PUBLIC SECTOR BANKS Submitted To: PUNJAB TECHNICAL UNIVERSITY‚JALANDHAR MASTER OF BUSINESS ADMINISTRATION(MBA) SESSION(2007-09) CT INSTITUTE OF ENGINEERING‚MANAGEMENT & TECHNOLOGY‚JALANDHAR (SHAHPUR CHAMPUS) PREFACE Someone has rightly said that practical experience is for better and closer to the real world then
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CT310: Principles of working in the public sector (optional) Organisational structures The organisation of Central Government is separated into separate government departments. Most government departments are headed by a secretary of state or other senior minister and the structure of these departments tends to reflect what functions the minister has to oversee. Some departments are known as ‘non-ministerial’ which means they are not headed directly by a minister‚ but rather by a board answerable
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1- Banks perform the indispensable task of… A: intermediating savers and spenders. 2- Among the most important trends in banking‚ there have been… A: increase in bank branching‚ formation of more holding companies for the purchase of smaller banks‚ and mergers among the larger banks in the industry. 3- Among leading structural trends in the recent banking industry‚ there have been… A: Decline in independently owned banks‚ increase in the average size of individually owned banks‚ and entry
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managers can learn by walking around and having daily contact with line employees that they might not be able to learn from looking at data and reports? Managers reserve time to walk through departments regularly‚ form networks of acquaintances in the organization‚ and get away from their desks to talk to individual employees. The management uses this style at to learn more about the challenges and opportunities their employees were encountering. Through walking manager knows about the employee’s
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Globalization � PAGE * MERGEFORMAT �9� Organizational Change within the Public Sector in the Age of Globalization � Organizational Change within the Public Sector in the Age of Globalization _INTRODUCTION_ Globalization can be seen as a new phase of internationalization of forcing companies and countries reciprocally depend on degrees in the past. Here you can have globalization as the third phase of the internationalization of markets‚ the first of these phases properly called internationalization
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Section 1 – Understand the factors that affect an organisation and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations‚ public organisations and third sector organisations. Please ensure you provide a description for each organisation‚ rather than a list. Organisation type | Name of organisation | Description of products and services | Commercial organisation | Cleaning firms
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Public Sector Initiatives: Coping with the waves of New Public Management: While the whole world chose to switch over to the New Public Management paradigm from traditional public management‚ in order to ensure good governance‚ improved management‚ social cohesion‚ efficient service delivery and confidence in public entities‚ Bangladesh‚ with no exception‚ initiated reform efforts aligned with NPM model to transform the inefficient‚ wasteful and unresponsive bureaucracy into an dynamic one from all
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OVERVIEW OF BANKING SECTOR: Whoever‚ being an individual firm‚ company or corporation generally deals in the business of money and credit is called bank. In our country‚ any institution which accepts‚ for the purpose of leading or investment deposits of money form public‚ repayable on demand or otherwise‚ and with transferable by checks drafts order and otherwise can be termed as a bank. The purpose of banking is to ensure transfer of money from surplus unit to deficit units. Banks in all countries
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