Project Report submitted as a partial requirement for the award of Master of Business Administration (M.B.A) Degree to CUSTOMER PERCEPTION TOWARDS AFTER SALES SERVICE OF SAMSUNG With special Reference to Kanpur Directorate of Distance Education Madurai Kamaraj University‚ Madurai Under the Guidance of Scholar Prof. M.A. Naqvi Mukesh Mathur Director‚ College of Management Studies‚ (Enroll.No.12345789 ) Kanpur-208001
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copypasted The Samsung was founded by Byung-Chull Lee in 1938. First it started up with selling fish‚ vegetables and fruit to china. However‚ it was a success and became a co-operation in 1951. Moreover‚ Samsung began to expand they are business in financial‚ media‚ chemicals and ship building throughout the 1970’s. As a result‚ from 1958 onwards Samsung was recognised in making Televisions‚ Mobile phones‚ Radio’s‚ Computer components and other electronic devices‚ but in 1997 Samsung were dragged in
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Samsung’s current Segmentation Strategy. · GEOGRAPHIC Samsung focuses on rural area as well. It has Samsung Guru Segment for rural areas as well as Galaxy segment for urban areas. Samsung is one of the largest manufacturers of mobile phones‚ so they say Samsung has something for everyone. · DEMOGRAPHIC Samsung has mobile phones for youth‚ age of 16-29‚ for businessmen etc. for middleclass youth it has Samsung Guru which is for govt. lower class workers also. Guru has many
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Samsung Samsung’s Background Samsung Electronics is a consumer electronics manufacturing company based out of South Korea. Samsung Electronics ranks among the world’s largest manufacturers of smartphones‚ tablets‚ and memory chips. They produce phones with a variety of operating systems (OS) including Microsoft’s Windows‚ in-house OS’ Bada and Tizen‚ and Google’s Android. Android’s success today as the mobile industry’s most popular smartphone platform is largely due to Samsung‚ accounting for
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promotion Samsung Products: Samsung have a list of products that are high in demand across more economically developed countries due to the fact that Samsung’s products are considered luxury items so they will cost a lot more‚ this is why there products are mainly sold in more economically developed countries because only people in economically developed countries can afford their products. Also Samsung’s products are considered very popular amongst the working class as the Samsung galaxy S3 over
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Which one is better‚ Apple or Samsung? Along with the rapid development of science and technology‚ electronic products has became a very important part of our life. And there are many electronic companies in the world such as Apple‚ Sony and Samsung. Apple and Samsung are two of the most famous electronic companies in the world. They both produce abundant kinds of electronic products such as smartphones‚ tablets and computers. So there are many comparisons of these two companies ’ products
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period. This has in turn propelled the rise of mobile manufacturing companies also significantly with Nokia and Samsung the largest players in the organized sector. In the recent years‚ Samsung has aggressively marketed its mobiles and captured a huge market share. Through this report‚ we have tried to understand the market and consumer of Indian mobile phone users which will help Samsung strengthen their marketing plan. Consumer Analysis: We know that the principle of marketing is essentially to
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Capital Structure : Samsung and Intel 1 | | Samsung Electronics | | Intel | | 1997 | 1998 | 1999 | | 1997 | 1998 | 1999 | Assets | 32‚035 | 24‚105 | 29‚178 | | 28‚880 | 31‚471 | 43‚849 | Liabilities | 27‚386 | 19‚016 | 16‚004 | | 9‚585 | 8‚094 | 11‚314 | Shareholders’ Equity | 4‚649 | 5‚089 | 13‚174 | | 19‚295 | 23‚377 | 32‚535 | | | | | | | | | Debt/Equity | 5.89 | 3.74 | 1.21 | | 0.50 | 0.35 | 0.35 | Debt/Capitalization | 0.85 | 0.79 | 0.55 | | 0.33 | 0.26 |
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the president tried to remove our military presence in Iraq by about ten thousand troops a day for five months. Iraq is a very dangerous place and no American soldier should be over there in my opinion.The question now is having the military presence in Iraq going to be a good or bad thing. Iraq’s political situation is in a very bad situation and are in a very bad spot. The political shift in Iraq is so bad that is why we have a military presence in Iraq to keep the balance. The Sunnis which
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In past two years‚ Samsung and Apple‚ the two leading companies have been in tough competition with each other for better technology. The competition has existed for providing more advanced phone sets‚ laptops and other technological products. More recently the competition of technology has shifted to tablets‚ which is currently more in demand by the end users. Both companies are always pushing their best to provide customers with more advanced systems and capture the maximum customer base. Although
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