Chapter 2 Service Characteristics of Hospitality and Tourism Marketing OBJECTIVES: Describe a service culture. Identify four service characteristics that affect the marketing of a hospitality or travel product. Explain marketing strategies that are useful in the hospitality and travel industries. Ritz-Carlton is renowned for outstanding service. o the chain of eighty-five luxury hotels around the world‚ caters to the top 5 percent of corporate & leisure travelers In surveys of departing
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RAJESH KUMAR 97‚ Monash Ave‚ Como‚ WA-6152 Mobile: 0430 438 444 Email: rajesh_kumar738@hotmail.com CAREER OVERVIEW A Technical professional with three years’ experience in the IT industry‚ I have worked in Telecommunication & IT Industry. I have a proven track record of. I’ve recently completed a Diploma in Information Technology and i am now seeking a new professional challenge. KEY STRENGTHS • High level computer skills including Excel‚ Word and PowerPoint
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Corsica Corsica is one of France’s 26 regions‚ located in the Mediterranean Sea‚ south of France‚ west of Italy and north of Sardinia. The island populates 302‚000 people over an area of 8‚680km2; Housing a wide range of both natural and built attractions; as well as an array of facilities. Natural attractions The beaches surrounding Corsica are one of the most important of the natural attractions on the island‚ with fine and coarse sand beaches as well as
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frequented tourist excursions and recreation goals in the Black Forest are the Titisee and Schluchsee. Lakes offer the opportunity to practice water sports such as diving and windsurfing. Today large parts of the Black Forest live mainly from the tourism industry. The “Schwarzwald Tourismus GmbH” expects around 140.000 direct full-time jobs in the tourist sector and approximately 34.8 million tourist nights in 2009‚ A countryside area is relative easy to
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Appendix A: 55 Trends Shaping the Future of the Hospitality Industry‚ and the World Hospitality and Travel 2015 by M. Cetron‚ F.J. DeMicco & O. Davies POPULATION TRENDS 1. The world’s population will grow to 9 billion by 2050. Early versions of this report predicted that the world’s population would double by 2050‚ and population growth has proceeded almost exactly on schedule. However‚ even this estimate may be too low. According to the Center for Strategic and International Studies
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POP CULTURE TOURISM AS A TRAVEL MOTIVATOR A Thesis Submitted to the Faculty of the College of International Tourism and Hospitality Management Lyceum of the Philippines University Cavite In Partial Fulfillment of the Requirements of the Degree Bachelor of Science in Tourism Management ABEGAIL D. BEDREJO RENALYN T. DRECE AGATHA FERNANDEZ JANICA R. JANSUY DIANNE SUZANNE F. LAMIS January 2014 CHAPTER I INTRODUCTION Background of the Study
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Spain as a tourism destination: Will it be one of the most sought after destinations in the near future? – An analysis and feasibility study | | Raaghav Murugappan | Due Date - 18/11/2012 | ID Number – 000001185 Course – Hospitality and Tourism Business Course Code – BUSS101 Lecturer – Mr. Christopher Simon Dutt | Table of Contents Executive Summary ii 1. History of Hospitality and Tourism Sectors in Spain iii 2. Travel and Tourism Sector – The 4 A’s of Tourism iv 2.1
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UNIVERSITY‚ GURGAON Issues in International Hospitality and Tourism Management U 54082 Module leader: Ms. Bandana Rai Submission: ECONOMIC CRISIS IN HOSPITALITY & TOURISM INDUSTRY Submitted by: Pavitra Mehrotra Student Id: 010109029 Abstract In the recent scenario‚ hospitality and tourism sector has become an important part of daily life but which is now experiencing multiple challenges because of the global economic crisis. Besides tourism‚ many other industries are in a position to create
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THM 101 - Introduction to Tourism and Hospitality Works Cited (2004). Retrieved January 23‚ 2013‚ from Kemmons Wilson‚ a Business Legend: http://orangelake.com/kemmons_business.html Bernstein‚ A. (2003‚ February 14). Business and Technology. Retrieved January 23‚ 2013‚ from The Seatle Times: http://community.seattletimes.nwsource.com/archive/?date=20030214&slug=wilsonobit14 Kemmons Wilson: My Nominee for "Hospitality Hall of Fame" I am here
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Case 27 “The Ritz-Carlton‚ Millenia Singapore” Summary Walter Junger is the executive assistant manager in food and beverage department of the Ritz-Carlton Millenia Singapore hotel. He came up with the event “first annual New World of Food and Wine Festival” The management believed his suggestion would be beneficial and backed the concept with budget‚ personnel and managerial support. Event also had another purposes like creating publicity for the hotel and developing scholarship fund for students
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