Case Problem 2: Office Equipment‚ Inc. 1. l = 1 llamada/50 hours = 0.02 calls per hour 2. Mean service time = travel time + repair time = 1 + 1.5 = 2.5 hours m = 1 / 2.5 hours = 0.4 customers per hour 3. The travel time is 1 hour. While this is considered part of the service time it actually means that the customer will be waiting during the first hour of the service time. Thus‚ travel time must be added to the time spent in line as predicted model in order to determine
Premium Customer service Good Economics
For Metalcrafters Inc.‚ the first thing I would do is to decide whether or not each alternative is mutually exclusive or independent. In this case‚ the stamping press alternatives are mutually exclusive‚ the extrusion press alternatives are mutually exclusive‚ and the new parts orders are mutually exclusive. Beginning with the stamping press‚ the next thing I would do is figure out what the expected useful life is for each alternative. Because the SX-65 has a useful life of 5 years and the MD-40
Premium Contract Contract law Offer and acceptance
Why is it important to use “theoretical win” instead of “observed win” in order to access the revenue generated by customers? This question is in close relations to potential outcome and probability rather than actual figures generated by customers. First of all‚ the definition of “theoretical win” must be made clear from that of “observed win”. “Observed win” is the actual amount that is won physically over a certain period of time (e.g. per month) while “theoretical win” entails the potential
Free Time Future Scientific method
Brands (Interbrand‚ 2010)‚ Apple has succeeded in strategic leadership and innovation‚ which has drawn attention from the world recently. This essay focuses on some key issues of Apple’s innovation. It begins with analyzing the key features of Apple Inc by Porter’s five forces and Kay’s distinctive capabilities. Then‚ the evaluations of the CEO Steve Jobs as the strategic leader and explanations of Apple’s strategic innovation are involved. The final section is our recommendations to Apple. Features
Premium Steve Jobs Innovation Strategic management
1. Can you (or Mr. Yourprop’s supervisor) search Yourprop’s personal vehicle currently parked in the Company parking lot for digital evidence? Support your answer. a. Pursuant to the 4th Amendment to the U.S. Constitution‚ Mr. Yourprop and all other employees have a reasonable expectation of privacy which would prevent me and his supervisor from freely searching his vehicle. The easiest and most efficient way that would prevent questions of immiscibility in court and protect the company from legal
Premium United States Constitution Fourth Amendment to the United States Constitution Police
FACTS: Defendant‚ AAA North Jersey‚ Inc. (“AAA”)‚ contracted with Five Star Auto Service (“Five Star”) to perform towing and auto repair services for AAA. Defendant Terence Pershad‚ a tow-truck driver employed by Five Star‚ received a call through AAA to assist a crashed car. Upon Pershad’s arrival at the crash site‚ Pershad and Plaintiff Nicholas Coker (a passenger of the crashed car) began fighting‚ which ended soon after Pershad assaulted Plaintiff with a knife. Plaintiff filed suit in a New Jersey
Premium Law Contract Supreme Court of the United States
Case 16-1: Hospital Supply‚ Inc. Question 1: Total fixed costs (TFC) = fixed costs per unit times normal volume =($660 + $770)*3‚000 = $4‚290‚000. Contribution margin per unit = unit price minus unit variable costs = $4‚350 - $2‚070 = $2‚280. $4‚290‚000 Break - even volume = ------------------ = 1‚882 units $2‚280 Break - even sales =1‚882 units x $4‚350 = $8‚186‚700 Question 2: Effects on monthly shares‚ costs and income. [pic]
Premium Variable cost Marketing Costs
INTRODUCTION (5 Points) NIBCO Inc. is a middle size company that is privately held and that specializes in the manufactures of pipe fittings as well as valves. The organization’s headquarters are in Elkhart in the same city in which it was founded more than a century ago. Prior to December 1997 the company utilized a legacy system in its administration and operations. However‚ a number of events and processes set into motion a move towards significant change in the organizational system in the company
Premium Enterprise resource planning
FILIPRO‚ INC. I. Time Frame: July 24‚ 1984 II. Perspective: Being the CEO ‚ the viewpoint is to III. Statement of the Problem: On-going strike of the workers for unfair labour practices. IV. Objective: To develop a good relationship with some potential sources (commercial bankers and investors) of funds by giving the demands of the striking-workers. V. Areas of Consideration: S (Strength) W (Weakness) O
Premium Finance Employment Productivity
HISTORY:- Apple Inc.‚ formerly Apple Computer‚ Inc.‚ is an American multinational corporation headquartered in Cupertino‚ California[2] that designs‚ develops‚ and sells consumer electronics‚ computer software and personal computers. Its best-known hardware products are the Mac line of computers‚ the iPod music player‚ the iPhone smartphone‚ and the iPad tablet computer. Its consumer software includes the OS X and iOS operating systems‚ the iTunes media browser‚ the Safari web browser‚ and the iLife and iWork creativity
Free Apple Inc. Mac OS X Steve Jobs