from the rest of the world which caused very few conflicts to occur with other early civilizations. However due to this separation from other civilizations‚ China did not have as much influence in technology or culture from other civilizations. 2. What is the most ancient philosophy in China? The most ancient philosophy accepted in China is called Dao which was the appreciation of a balanced life without excess of anything. PATTERNS IN CLASSICAL CHINA 3. What kind of things would cause
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tool to create more customer value; 9 strategically relevant activities (5 primary‚ 4 support) 1. Inbound logistics: bringing materials into business 2. Operations: converting materials into final products 3. Outbound logistics: shipping out final products 4. Mktg: includes sales 5. Service 1. Procurement 2. Technology development 3. HR Management 4. Firm infrastructure Mkt-sensing process: all activities in gathering & acting upon info about mkt; part of core business processes Benchmark: estimating
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Marketing: “A social and managerial process by which individuals and groups obtain what they need and want through creating and exchanging products and value with others.” “Managing profitable customer relationships”. Creating‚ delivering‚ and communicating superior customer value Evolution: Production (none)‚ sales (one way‚ marketing (two way) What can be marketed: Goods‚ Services‚ Places‚ Persons‚ Ideas‚ Events‚ Organizations‚ Information‚ Experiences. Mkt Myopia: Focusing on short-term
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Chapter 8: Identifying Market Segments and Targets GENERAL CONCEPT QUESTIONS Multiple Choice 1. In ________ marketing‚ the seller engages in the mass production‚ mass distribution‚ and mass promotion of one product for all buyers. a. group b. mass c. general d. segmented e. differentiated Answer: b Page: 226 Difficulty: Medium AACSB: Analytic Skills 2. The argument for ________ marketing is that it creates the largest potential market‚ which leads
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Marketing Study Guide Chapters 1-4 Marketing – the activity for creating and delivering offerings that benefit the organization‚ its stakeholders‚ and society. Target Market – one or more specific groups of potential consumers toward which an organization directs its marketing program. Marketing Mix (The Four P’s) – Product‚ Price‚ Promotion‚ and Place. These are controllable factors that can be used within the marketing department to solve a marketing problem. Environmental Forces
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Introduction To Marketing Chapter 1 Marketing: Managing Profitable Customer Relationships Marketing is the process my which companies create value for customers and build strong customer relationships in order to capture value from customers in return. The Marketing Process can be represented by a simple five-step model. In the first four steps‚ companies work to understand consumers‚ create customer value‚ build strong customer relationships. In the final step‚ companies reap the rewards of creating
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Designing and Managing Services Discussion Questions 1. How do we define and classify services? 2. How do services differ from goods? 3. How can we achieve excellence in marketing services ? 4. How can we improve service quality? 5. How can goods marketers improve customer service? Slide 2 of 29 The Nature of Services 2008 – 2018 Loss of 1.2 million jobs 2008 – 2018 Gain of 14.6 million jobs Slide 3 of 29 Service An act or performance one party can offer to another that
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Chp. 4 Biology Study Guide Page 1 8/30/2011 BIOLOGY STUDY GUIDE CHAPTER 4– THE CHEMICAL BASIS OF LIFE Matter = anything that takes up space and has mass (major types of matter = solid‚ liquid‚ and gas) Any type of matter is made of one or more elements. o Element = a substance that cannot be broken down into other substances by regular chemical processes. (examples: gold‚ silver‚ mercury‚ etc.) There are approximately 25 elements necessary for life. • Examples: oxygen‚ carbon‚ hydrogen‚
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Marketing Management By Philip‚ Kevin Lane Keller‚ Abraham Koshy‚ Mithileshwar Jha logo copy.tif SUMMARY by Chapter 4 Why Marketing Research? Successful Marketing Managers need timely‚ accurate and actionable information about consumers‚ competition and their brands to assess past performance‚ plan future activities and take strategic decisions leading to successful product launch or increase growth of a brand. Conducting Marketing Research and Forecasting Demand What is Marketing
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Chapter 6 List and briefly describe the four major steps in designing a customer-driven marketing strategy? Marketing segmentation: Dividing a market into smaller segments of buyers with distinct needs‚ characteristics‚ or behaviors that might require separate marketing strategies or mixes. Market targeting: The process of evaluating each market segments attractiveness and selecting one or more segments to enter. Differentiation: Differentiating the market offering to create superior customer value
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