Unit # 1 - Assignment 1. Per your text‚ describe the forces affecting the workplace and learning. How can training help companies deal with these forces? Customer service‚ employee retention and growth‚ doing more with less‚ quality and productivity are some of the issues affecting company’s ability to implement new training and learning tools. Training is a necessity if companies want to maintain competitive. There are several forces that affect learning in the workplace including: globalization
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The importance of training towards hospitality staffs in order to enhance the service quality. The Importance of Training Towards Hospitality Staffs In Order To Enhance The Service Quality. 1.1. Study background There are many ways researchers define service quality. Taylor and Cronin (1994) view service quality as a form of attitude representing a long run overall evaluation. Roest and Pieters (1997) define service quality‚ as a relativistic and cognitive discrepancy between experiences based
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Training‚ development‚ and career management are no longer in the category of “nice to do”; they are now a “must do” for companies to gain competitive advantage and meet employee expectations. The Fifth Edition of Employee Training and Development will equip students with a solid background in the fundamentals of training and development in order to meet the demands of today’s global work environment. Fifth Edition Employee Training and Development‚ 5e retains the lively writing style
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On the job training OJT is a three letter acronym for "on-the-job training"‚ which is a form of training taking place in a normal working situation. OJT training‚ sometimes called direct instruction‚ is one of the earliest forms of training (observational learning is probably the earliest‚). It is a one-on-one training located at the job site‚ where someone who knows how to do a task shows another how to perform it. In antiquity‚ the kind of work that people did was mainly unskilled or semiskilled
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Q1. How can India be regarded as a developing economy? India can be regarded as a developing economy based on the following salient features Rise in Net National Product: India’s net national product which was Rs 1.32.367 crore in 1950-51 rose to Rs. 10‚44‚915 crores in 2000-01.Thus over the five year period‚ the trend rate of growth of national income was around 4.2 per cent per annum. During the last two decades the rate of growth in national income has registered a significant increase. In
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difference between training and development. 2. How are training needs of an organization assessed? 3. What are the broad responsibilities of a trainer in a training programme? 4. What are the responsibilities of the management of an organization with respect to implementation of training programmes? 5. Write a brief note on recent trends in training. PART– B 1. Why is it necessary to evaluate training processes and activities? 2. Discuss the effectiveness of role playing as a training method. 3
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1 Training Preparation Questionnaire 1. Who are the employees or the group(s) that will need training? 2. Are they mostly professional exempt employees or non-exempt‚ hourly employees? Or both? 3. What is the general level of education of the employees who will attend training? 4. Do all of the employees speak‚ read‚ and write English well? 5. How many people will need to be trained? 6. What are some of the leadership and/or employee behaviors you have observed that cause you
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three examines the nature of diversity training as it relates to job satisfaction based on perceptions of social justice across equal and fair treatment‚ environment and conditions‚ and workgroup dynamics have been examined through an understanding of the way in which diversity training takes place and theeffect that it has on employees within organizational cultures. A conceptual framework has been put into place so that an understanding of diversity training is established before looking at relevant
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1. INTRODUCTION “A promise is promise and I kept my promise”- this is the historical statement which Mr. RATAN TATA said when he launched his ambitious TATA NANO; the people’s car in India on 23 rd march 2009. Tata has always given value products in the Indian Car Market whether it is path breaking recently launched TATA NANO or TATA INDICA (which created great brand into the car industry in the diesel segment). 2. TATA GROUP OF COMPANIES The Tata group comprises over 100 operating companies
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WHY I WANT TO EXECUTE A TRAINING BOND In the first place we should understand the concept of a training bond‚ it is supposed to be an avenue for an employer to training employees under conditions where they pay a stipend whilst increasing their knowledge and skill of the job. The main reason for any training bond is that it stops the practice where the current employer pays for the training‚ and then as soon as you gain the qualification you jump to another better job with it‚ so the current one
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