GOA INSTITUTE OF MANAGEMENT BHEL’s Journey towards Business Excellence Business Excellence for Competitive Advantage 9/2/2010 Submitted by: Team 4 Amit Shroff (2009008) Akshay Sharma (2009067) Prabhakar Kudchadkar (2009097) Siddarth Naik (2009113) Vishwesh Singbal (2009119) Table of Contents Introduction to Bharat Heavy Electronics Limited (BHEL) ...................................................................... 3 BHEL’s Quality Policy ...........................................
Premium Quality management Quality assurance Quality management system
functions of their work. The Hawthorne experiments in the late 1920s showed how worker productivity could be impacted by participation. 1930s Walter Shewhart developed the methods for statistical analysis and control of quality. 1950s W. Edwards Deming taught methods for statistical analysis and control of quality to Japanese engineers and executives. Joseph M. Juran taught the concepts of controlling quality and managerial breakthrough. Armand V. Feigenbaum’s book Total Quality Control‚ a forerunner
Premium Management Quality assurance Quality
used in the management of customers include order winning and order qualifying factors. Notably‚ these factors are very essential in ensuring that businesses carry out their activities in the most efficient ways. It is quite imperative for various organisations to understand the distinct aspects related to order winning and order qualifying factors in order to ascertain progress in meeting organisational goals and objectives. Admittedly‚ order winning aspects are the things that can directly be attributed
Premium Management Design Implementation
carrying out the plan‚ the hawthorne experiments in the late 1920s showed how worker productivity could be impacted by participation. • 1930s: Walter Shewhart developed the methods for statistical analysis and control of quality. • 1950s: W. Edwards Deming taught methods for statistical analysis and control of quality to Japanese engineers and executives. • 1968: The Japanese named their approach total quality to companywide quality control. Kaoru Ishikawa’s synthesis of the philosophy contributed
Premium W. Edwards Deming Total quality management PDCA
Ishikawa‚ 2008). Ishikawa came to be known as the “father of the Quality revolution” to the people of Japan. When he was a professor at Tokyo University he realized the importance of the quality control methods that were introduced to his country by W.E Deming and J.R Juarn. He applied those methods to work with his country’s industries. Ishikawa developed the “quality circles”‚ the cause and effect diagram‚ and the importance of the seven quality tools. In addition‚ he wrote several books that explained
Premium Ishikawa diagram Kaoru Ishikawa Japan
Two Wheeler Two Wheelers in India India‚ is the second largest producer of two-wheelers in the world. In the last few years‚ the Indian two-wheeler industry has seen spectacular growth. The country stands next to China and Japan in terms of production and sales respectively. Majority of Indians‚ especially the youngsters prefer motorbikes rather than cars. Capturing a large share in the two-wheeler industry‚ bikes and scooters cover a major segment. Bikes are considered to be the favorite among
Premium Motorcycle Bajaj Auto Suzuki
Africa. Zambia is where the Kershaws go and volunteer and do mission work. 2. This story is told in first person point of view but‚ is coauthored by Clayton and Ellen Kershaw so some of it is third person point of view. The point of view of this story impacts the book by you always get two points of view. Since Ellen writes a chapter and then Clayton writes one. So unlike your regular book Arise has two individuals perspective. 3. The setting of the story varies depending on the storyline. At times
Premium Time Prophet Poverty
The Lucky One opens when two very different men meet. Deputy Keith Clayton is a sleaze who is sneaking through the North Carolina underbrush in order to take pictures of a group of skinny-dipping coeds. When one of the coeds comes face to face with him‚ Clayton chucks the camera under a bush. He’s also startled to meet a stranger toting a backpack and accompanied by a German shepherd dog. Clayton suspects that the man may have seen him taking his snapshots. The young camper is named Logan Thibault
Premium
resource management: lessons learned from Baldrige Award-winning companies. Bowen‚ D.E.‚ & Lawler‚ E.E. III (1992). Total quality-oriented human resources management Bowen‚ E.B.‚ Ledford‚ G.E.‚ & Nathan. B.R. (1991). Hiring for the organization not the job Academy of Management Executive‚ 25 (4)‚ 35-51. Cardy‚ B. & Dobbins‚ G. (1992). Job analysis in a dynamic environment. Cascio‚ W.E. (1991). Applied Psychology in Personnel Management (4th ed.). Deming‚ W.E.‚ (1986). Out of the Crisis. Cambridge: NUT Institute
Premium Human resource management
Association | Recognizes quality improvement efforts led by physician directed organizations that measurably improve health outcomes and the quality of life of for patients. | www.amga.org | Akao Prize | Administered by the Quality Function Deployment (QFD) Institute | Following the processes used for the Deming Prize. Awarded to the individuals for expertise in practice and dissemination of the QFD method. | www.qfdi.org/akaoprize.htm | Armand V. Feigenbaum Medal | ASQ | Recognizes the achievement of
Premium Malcolm Baldrige National Quality Award Quality management Total quality management