Management TRUE/FALSE 1. Deming laid out a “quality improvement program” for companies such as Ford‚ GM‚ and Procter & Gamble‚ when invited to work with them to improve their quality. ANS: F DIF: Difficulty: Easy NAT: BUSPROG: Analytic TOP: A-Head: The Deming Philosophy KEY: Bloom’s: Knowledge 2. Unlike other management gurus and consultants‚ Deming defined and described quality precisely. ANS: F DIF: Difficulty: Easy NAT: BUSPROG: Analytic TOP: A-Head: The Deming Philosophy KEY: Bloom’s:
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INDEX Sr. No. | Chapters | Page no. | 1. | Introduction to Automobile Industry | 8 | 2. | Key Statistics | 9 | 3. | Market Characteristics | 10 | 4. | Two Wheeler Players in Market | 13 | 4. A. | Hero MotoCorp Ltd. | 13 | 4. B. | Bajaj Auto Ltd. | 15 | 4. C. | Honda Motorcycle and Scooter India‚ Private Ltd. | 16 | 4. D. | TVS Motor Company Ltd. | 17 | 5. | Project Title 1: Improvement of Customer Conversion Percentage from 31% to 35% at KOHINOOR
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Effectiveness of 5S – Our Experience 1.0 Introduction If you want to get a first-hand or clear idea of an organization and its culture‚ walk around its premises and observe the housekeeping practices – the way the floors are swept‚ the work tables organized‚ the tools and stationery stored‚ the way the toilets are kept and the way the equipments are maintained. These often tell more than any financial statement. They are closely linked to the flow of activities‚ employees’ morale‚ product quality
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Laboratory (ECL) of Nippon Telephone and Telegraph Company‚ gaining six years experience in experimentation and data analysis while developing telephone switching systems. The commercial benefits resulting from his ECL work helped Taguchi to earn the Deming prize in 1960‚ for his contribution to the field of quality engineering. He went on to win this award‚ one of Japan’s most prestigious commendations‚ a further three times. In 1962‚ Taguchi was awarded his doctorate by Kyushu University‚ after working
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could play". Quality Management in Health Care 10 (2): 47-57. PMID 11799830. "PDF" * Horine‚ Julie and Carl Edwin Lindgren * Horine‚ Julie‚ Paul Yvarra‚ Carl Edwin Lindgren. (Winter/1994). A historical and educational view of the theory contained in Deming ’s profound knowledge. Education‚ Volume 115‚ Number 2: 288-291 & 194. * Horine‚ Julie and Carl Edwin Lindgren. (1994). Quality management in 21st century education‚ Educational Review‚ Volume 100‚ Number 7:101-105. * Ittner‚ CD and Larcker‚ DF
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decided to follow the EFQM (European Foundation for Quality Management) adopted by Confederation of Indian Industry (CII) titled “The CII model for Total Quality Management”. The following are a few internationally recognized TQM Models: 1. Demings Model - Adopted by Japanese Organisations 2. Malcolm Baldridge Model - Adopted by American Organisations 3. EFQM Model - Adopted by European Organisations The following three models are well recognized for the purpose of award in India.
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the Fishbone diagram used to determine root causes. It was first used in the 1940s‚ and is considered one of the seven basic tools of quality control. (Tague) Ishikawa_Fishbone_Diagram.svg He was awarded the Deming Prize‚ the Nihon Keizai Press Prize‚ and the Industrial Standardization Prize for his writings on quality control‚ and the Grant Award from the American Society for Quality Control for his educational program on quality control. Dr. Ishikawa was a graduate from the University of Tokyo with
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Comparative Analysis on Mutual Fund Scheme With reference to Sundaram finance Ltd. Report submitted in partial fulfillment of POST GRADUATE DIPLOMA IN MANAGEMENT CERTIFICATE This is to certify that XXXXX has completed the project titled “Comparative analysis on the mutual fund scheme” from Sundaram finance Ltd under my guidance completed the project successfully‚ for the partial fulfillment of the course: Dissertation in term= 3rd of the post Graduate Diploma
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A MAJOR RESEARCH PROJECT ON A COMPARATIVE STUDY ON BUYING BEHAVIOUR OF COSTOMERS BETWEEN HERO HONDA AND TVS MOTORS A PARTIAL ANALYSIS OF INDORE Submitted to DAVV (Indore) In partial fulfillment of The degree of MASTER OF BUSINESS ADMINISTRATION (2009-11) Guided by Submitted by AMIT VIJAY PATIL
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Quality Management in Bank Muscat “’Quality is the degree of excellence‚ which a thing possesses”. Rowland-Jones & O’Brien (2005‚ p201) 1.0 Introduction In this assignment I am concerned about maximising the level of quality in Bank Muscat and the way of keeping the promise of meeting the standard that are reached and gave to customers and the people with whom company is dealing. It is easy to reach a specific standard but it is difficult to keep to that level especially with the different
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