Lecture 1 Marketing: the art and science of finding‚ retaining and growing profitable customers Task to provide real customer value to targeted customers‚ motivate purchase and fulfil consumers needs. P’s: product‚ price‚ place‚ promotion‚ people. Process‚ physical evidence 4 characteristics of services: Intangibility: services can not be seen‚ tasted‚ heard or smelled before purchase Inseparability: services cannot be splitten from their providers (taxi driver drives you) Variability:
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Definition The process of defining and subdividing a large homogenous market into clearly identifiable segments having similar needs‚ wants‚ or demand characteristics. Its objective is to design a marketing mix that precisely matches the expectations of customers in the targeted segment. Few companies are big enough to supply the needs of an entire market; most must breakdown the total demand into segments and choose those that the company is best equipped to handle. Four basic factors that affect
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2.1 Define segmentation (using more than just the textbook’s definition) According to Kotler et al. 1999‚ a market segment consists of consumers who respond in a similar way to a given set of marketing stimuli. Segmentation is the analytical dissection of a set of customers that possess the same attributes. A group of people would be divided into subsets based on their segmentation variables that are Geographic‚ Demographic‚ Psychographic and Behavioural (Cyr‚ Donald and Douglas Gray 2009). Market
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improved recall competitive advantage b. 2. The process of identifying and assessing key competitors is known as a(n) ___________. strategic intentcompetitor analysiscompetitor identificationa. e. d. c. competitive marketing competitive advantage b. 3. According to the text‚ Porter’s five forces model considers all of the following except _____________ buyersnew entrantssubstitutesa. e. d. c. industry structure pricing b.
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contains the reasons‚ the sources of information‚ the factors‚ the process‚ the entry modes and why choose this entry mode for enter international market. 2.0 Procedures The sources of this report include a number of books in marketing were consulted; information on e-marketing was taken from internet websites. 3.0 Reasons for enter international market There are three reasons for PK Electrics is considering entering international markets: The firm may benefit from the image of being an ‘international
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Group 2: I. ELEMENTS OF MARKETING 1. MARKETS a. CONSUMER MARKET- consists of all the individuals and households who buy or acquire goods and services for personal consumption. * CONSUMERS- The consumer market consists of all the individuals and households who buy or acquire goods and services for personal consumption. FACTORS INFLUENCING CONSUMER BEHAVIOR * Cultural * Social * Personal * Psychological TYPES OF BUYING BEHAVIOR * Complex buying behaviour
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Introduction The key to the ingredient of the marketing management is through the process of planning the marketing strategy and creativity will be the guide in all marketing activities of the company. Based on case study Huello I’m going to assess the company background to the case problems and opportunities‚ to find a way of characterising the attributes of a Travel Agent environment. The case is all about Huella Online Travel faces several challenges in penetrating the Hong Kong market. While
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discount at AMA bookstores. AMA would also offer me subscriptions to different media products such as MWorld‚ Executive Matters‚ and Management Update with unlimited access to members-only website. 3. What marketing mix variable does the AMA Internet Marketing efforts exemplify? AMA a marketing mix of price‚ product‚ promotion and distribution. AMA membership has a price range that differs according to the targeted market of its potential customers. AMA supports the goals of individuals and organizations
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FISHY BUSINESS General outline of presentation History‚ Products and services → (introduce 3 categories‚ talk about ornamental fish‚ markets served‚ focus on arowana)‚ 4Ps for arowana‚ customer segmentation for arowana‚ Recent performance (drop in profits‚ focus on Arowana)‚ PESTEL (focus on points that lead to fall in profits)‚ Porter’s (focus on points that lead to fall in profits)‚ SWOT (focus on points that lead to fall in profits)‚ Recommendations ‚ END. What people are looking out for
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Ice Cream Company targets a few segments where Non-branded Kulfi Ice Cream targets many different segments. Differentiation and Positioning Igloo ice cream differentiates its marketing offer and image in this way The World of Great Taste. Kulfi ice cream differentiates its marketing offer and image by value marketing‚ road side advertisement. Igloo Ice Cream
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