Communication (from Latin "communis"‚ meaning to share) is the activity of conveying information through the exchange of thoughts‚ messages‚ or information‚ as by speech‚ visuals‚ signals‚ writing‚ or behavior. It is the meaningful exchange of information between two or a group of person. One definition of communication is “any act by which one person gives to or receives from another person information about that person’s needs‚ desires‚ perceptions‚ knowledge‚ or affective states. Communication
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LEADERSHIP COMMUNICATION “Constantly talking isn’t necessarily communicating.” –Joel (Eternal Sunshine of the Spotless Mind) Leadership -Influencing people so that they will strive willingly towards the achievement of group goals Leaders - are individuals who guide‚ direct‚ motivate‚ or inspire others. -They are the men and women who influence others in an organization or in a community. -They command others’ attention. They persuade others to follow them or pursue goals
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of Communication By: SPC Eric J. Seiberling Importance of Communication SPC Eric J. Seiberling – 2 What is the importance of communication? In the following pages‚ I will attempt to answer that very question. In addition‚ I will also answer‚ “What are the barriers that restrict people from communicating effectively?” and “What are the different forms of communication?” I hope that by the end of this paper I will have displayed my own personal communication skills
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COMMUNICATION Communication is the bridge of meaning between individuals. It refers to the process of transfer of information from one person to the other. In other words‚ it is a process by which people share the information or message with an intension to create an understanding in the mind of others. BARRIERS TO EFFECTIVE COMMUNICATION Obstructions or barriers impede the flow of communication. Barriers are classified into‚ 1. Semantic barriers 2. Emotional /Psychological barriers
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Barriers to Communication Categorization of Barriers Semantic Organizational Inter-personal Individual Cross- cultural (Geographic) Physical / channel / and media Technological Semantic Barriers Science of meaning - Phonetics science of sound. Semantics – coding /decoding • Similar Pronunciation but multiple meaning. • Badly expressed message – incoherence‚ poor sentence structuring and jargons • Wrong interpretation - Pandit‚ raja / Rajah • Unqualified assumption by sender
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Channels of Communication Types of Communication: Internal and External Need for Internal Communication Organize Decision-making Motivation Morale Reduce labour turnover Reduce abseentism Harmony Channels of Communication • Management can use one or more channels to communicate with his employees and obtain a feedback.Some experts prefer to use the phrase “lines of communication” instead of channels of communication. • We have Upward ‚ Downward‚Vertical‚ and horizontal.
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Types of Communication Types of Communication: There are various types of Communication. This communication’s are 1. Horizontal communication 2. Vertical communication 3. Upward communication 4. Downward communication. Here I discuss briefly about all the types of communication. Horizontal communication Horizontal communication: When an employee of same level communicates each other than it can be labeled as horizontal communication. It helps employees to perform the task efficiently
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COMMUNICATION IN AN ORGANIZATION INTRODUCTION Humans communicate all the time‚ and most of the time we do it as a matter of course‚ without thinking about it. We can define it in the following way:- “Communication is one of the basic functions of management in any organization and its importance can hardly be overemphasized. It is a process of transmitting information‚ ideas‚ thoughts‚ opinions and plans between various parts of an organization.” Communication is the process of conveying
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Chapter-1 Introduction 1.1. Executive summary The project aims at studying the customer satisfaction of Reliance communication .The project consists of five sections ‚in which first section deals with introduction and objectives of the company .the second section deals with the study of concept of customer satisfaction it’s importance‚ scope and previous researches on customer satisfaction by various authors .the third section deals with the research methodology
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The medical industry in health care is superior with technology being consolidated. There are three reasons behind my claim that supports. One reason is there are better treatments and less suffering. This means there are advanced ways to configure treatments without people being deteriorated. Technology has provided new machines‚ and treatments that save lives and improve the chance of recovery for billions. Sophisticated medical practices does not only help patients heal directly. New technology
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