tQUESTIONNAIRE 1) Do you like to eat potato chips? Yes No 2) Which brands of potato chips are you aware of? ____________________ ____________________ ____________________ ____________________ ____________________ if anymore please mention____________________________ 3) Which Brand in potato chips do you eat? Lays Balaji Wafers Bingo Pringles Uncle chips 4) What do you like in the brand of potato chips which you eat?
Premium Potato chip Prime number Potato
three channels to meet consumers’ specific needs. Channel 1: Supa IGA - Large format stores‚ carrying a comprehensive supermarket range. These store primarily cater to shoppers who wish to purchase all their grocery and fresh food requirements in one location. ‘A one stop shop’ with a strong value proposition. Channel 2: IGA -Medium format stores‚ carrying a mid-sized supermarket range. These stores are primarily Neighborhood stores catering to shoppers who purchase fewer items‚ but do so more
Premium Marketing Grocery store Supermarket
1. Gaps in service quality process experienced by Bill Foster a. Not sticking to the promise made by Excelsior hotel‚ a failed check in facility at airport reveals this. This pile up extra stress to the passengers who get rest assured by check in facility at airport which then considered to be foil. b. Time taken by agents to check in customers is more. c. Less number of agents to process the check in formality of hotel. d. Front desk clerk is not dedicated to her duty
Premium Rooms Room Customer
connect vehicular and hand-held nodes with fixed infrastructure and with each other for public safety communications in rural areas. According to the Statement of Requirements (SoR) [11]‚ the public safety communications have stringent end-to-end Quality of Service (QoS) requirements‚ which‚
Premium Routing protocol Routing
improve a function when its poor performance becomes politically sensitive‚ and such an improvement can be reversed easily by another regime. * INCREASED EFFICIENCY. Private companies and firms have a greater incentive to produce more goods and services for the sake of reaching a customer base and hence increasing profits. a public organization would not be as productive due to the lack of financing allocated by the entire government’s budget that must
Premium Public company Public sector Privatization
IJMBs Vol. 1‚ Issue 3‚ septeMBer 2011 I S S N : 2 3 3 0 - 9 5 1 9 (O n l i n e ) | I S S N : 2 2 3 1-2463 ( P r in t) Customer’s perception of service quality of State Bank of India - A Factor Analysis Department of Commerce‚ Avinashilingam Deemed University for Women‚ Coimbatore‚ India Abstract Customer service is an integral part of any organization. It is necessary to identify the key success factors in terms of customer satisfaction so as to survive in intense competition and increase
Premium Bank
remember any brand of paint? a) Asian paints b) Al Karim c) Aqua paints d) Berger paints e) Elite paints f) RAK paints g) Roxy paints h) Romana paints i) Ujala paints 2) Why you choose this brand? a) Brand name b) Quality c) Other facility. 3) Do you have any experience about painting? ( Yes ( No 4) How many times you have used this brand? 1—2—3—4—5—6—7—8—9—10—11––12 5) Which brand you used last time? .............................................
Premium Brand Brand management Brands
leading authors to develop the strongest educational materials in marketing‚ bringing cutting-edge thinking and best learning practice to a global market. Under a range of well-known imprints‚ including Financial Times Prentice Hall‚ we craft high-quality print and electronic publications which help readers to understand and apply their content‚ whether studying or at work. To find out more about the complete range of our publishing‚ please visit us on the World Wide Web at: www.pearsoned.co.uk Fifth
Premium Marketing
concept of service quality and employee performance. The findings indicate some reasons for service quality decline among employees which is followed by explaining the strategies on how to develop employee performance which can yeild good results in business. TABLE OF CONTENTS 1) Introduction 2) Service Quality 3) Employee Performance 4) Reasons for Employee Performance Declination 5) Service Quality Measurement 6) Measures to Improve Service Quality 7) Service Quality Dimensions
Premium Quality of service Customer Quality management
organised players is set to change the scenario. Organized retail segment has been growing at a blistering pace‚ exceeding all previous estimates. The fastest growing segments have been the wholesale cash and carry stores (150 per cent) followed by supermarkets (100 per cent) and hypermarkets (75-80 per cent). Further‚ it estimates the organised segment to account for 25 per cent of the total sales by 2011. Shopping in India has witnessed a revolution with the change in the consumer buying behaviour
Premium Retailing Shopping mall