iCare Training September 17‚ 2014 I attended a training provided by our corporation called “iCare”. This training was intended to help us become more effective on customer service and customer retention. This training involved two local centers‚ and was given by our district manager. I really enjoyed this training‚ as it reminded all of us how important first impressions are when dealing with parents and children. Even though we do not work in a field that is considered a customer service field
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fines de la época agraria‚ el índice de innovación tecnológica empezó a aumentar significativamente en Europa occidental. Para la última parte del siglo 18 la Revolución Industrial ya estaba en marcha. Inglaterra seria la protagonista de esta revolución convirtiéndose en la primera sociedad industrial. El termino de sociedad industrial se refiere a que seria la primera sociedad en obtener la mitad de su ingreso de actividades productivas realizadas‚ mediante el uso de maquinas impulsadas por fuentes
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Define Industrial relations. The Word industrial Relations has two terms‚ ”Industry” which refers to the productive activity which any individual or group or individuals are engaged and the word “Relations” represents the relationship between in the industry between the employer and the employee. Industrial Relations explains the relationships between the management and the employees directly or indirectly to the employer. Mainly IR cares about the relations between employers and the worker within
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RESPONSIBILITIES....................................................................................................... 3 HAZARD ASSESSMENT................................................................................................ 4 TRAINING ...................................................................................................................... 4 General Guidelines for Choosing Personal Protective Equipment.................................. 5 Facility PPE Summary
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Training is… The achievement of pre-determined learning objectives through planned instructional techniques The transfer of knowledge‚ skills & attitude (KSA) • Training focuses on influencing attitude‚ providing knowledge and transferring skills Developed through a systematic process known as instructional design or instructional systems design The analysis of learning needs and systematic development of instruction to meet those needs Models typically specify a method‚
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Training Day "In the state of nature the man lives a war on all against all. The man is a wolf for the man." Thomas Hobbes. The movie talks about the inner streets conflicts each day in the U.S‚ a war between residents‚ drug dealers and the people who tries to protect from the other. In the movie this war has a principal character‚ one member of L.A.P.D. Detective Sergeant Alonzo Harris‚ a 13 year veteran narcotics officer who has a hidden methodology that passes the line between legality and
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Industrial relations is used to denote the collective relationships between management and the workers. Traditionally‚ the term industrial relations is used to cover such aspects of industrial life as trade unionism‚ collective bargaining‚ workers’ participation in management‚ discipline and grievance handling‚ industrial disputes and interpretation of labor laws and rules and code of conduct. In the words of Lester‚ "Industrial relations involve attempts at arriving at solutions between the
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Concept of Industrial Relations: The term ‘Industrial Relations’ comprises of two terms: ‘Industry’ and ‘Relations’. “Industry” refers to “any productive activity in which an individual (or a group of individuals) is (are) engaged”. By “relations” we mean “the relationships that exist within the industry between the employer and his workmen.” The term industrial relations explains the relationship between employees and management which stem directly or indirectly from union-employer relationship
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Industrial pollution is pollution which can be directly linked with industry‚ in contrast to other pollution sources. This form of pollution is one of the leading causes of pollution worldwide; in the United States‚ for example‚ the Environmental Protective Agency estimates that up to 50% of the nation’s pollution is caused by industry. Because of its size and scope‚ industrial pollution is a serious problem for the entire planet‚ especially in nations which are rapidly industrializing‚ like China
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INDUSTRIAL RELATIONS PERSPECTIVES UNITARY THEORY Workplace “has one source of authority and one source of loyalty” (Fox 1996: p. 3) - Dunlop (1958) argues that in a unitary theory‚ work organizations are integrated institutions with workers and management working in harmony. - Thus no conflict thesis is a dubious integration. It thrives on assumptions that all workers identify not only with the aims of the enterprise but also with the operating methods (Seifert 1992)
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