Customer support provision for the IT professional (7540-030) Assignment set up: This assignment is made up of five tasks • Task A – obtain support information. • Task B – assess customer feed back. • Task C – interpret trends. • Task D – provide remote technical support and coaching. • Task E – provide written user instructions for non-technical customers and to recommend suitable training courses and coaching sessions. Scenario You are employed by a company that provides a range
Premium Technical support Customer service Telephone exchange
Telecommunications Engineer * Technical Support & Follow up Engineer for Switching O&M Sector chief. * 5ESS Switches O&M Department head 2007 up till 15th July 2010. * 5ESS Switches O&M Engineer 2004 - 2007. * 5ESS Switches Technical Support & Follow up Engineer 2002 - 2004. Nov. 2000 - Nov 2002 Care Services Cairo‚ Egypt Security Engineer * Technical Support & Follow up Engineer for installed
Premium Management Cairo Production line
Journal & Article Summary September 9‚ 2013 HSVC 2003 Family Relations September 9‚ 2013 SUMMARIZE THE JOURNAL: A.) Journal published four times a year in March‚ June‚ September and December. B.) The publication costs $1‚696 for 50 issues ($33.92 per issue). C.) How to subscribe‚ address‚ etc.: Go to www.springer.com All you have to do is: 1.) Search or browse the catalogue for a title you would like to order. 2.) Add the title to the shopping cart by clicking the ’add to cart’
Premium Mental health Psychology Mental disorder
Support performance management process Question 1. Organisations such as BHP would operate a number of different performance appraisal methods. In order to ensure the success of the method implemented certain processes need to be in place. Outline the processes and documentation an organisation such as BHP would need to have in place to successfully implement performance management. A company‚ such as BHP‚ who strive towards being a high performance organisation‚ would have a number
Premium Performance management Management Performance appraisal
Spousal support‚ or alimony‚ is based on an outdated social tradition that it is a man’s responsibility to support women because they are weaker‚ incapable of being equal to men‚ and better equipped to raise children. However‚ this is not the case in today’s society and our alimony laws need to be changed to reflect modern times. Spousal support traces its roots back to a time when divorce was considered rare and indissoluble. As a result‚ a husband and wife remained married even after they had
Premium Gender Gender role Woman
Social Support information System Name: ID: WE are and ‚ declare that the project report entitled “Social Support information System “has been submitted to Faculty of computer and information that is software project in the Course ……………. We also declare that this project report has not been submitted at any time to this collage or any other university for the award of any degree or diploma. We would like to say a great thanks to Computer College‚ our
Free User Login Requirements analysis
Transitional Housing Support Kaplan University CM-220 Unit 6 Rough Draft Project The State of Hawaii is and has been battling one of the worst drug problems of its time. “ICE‚”‚ as it is called‚ is so widely used by people of all ages‚ ethnicities‚ and of every income level. It so common that many people can’t distinguish between user and non-user. Drug abuse is so widespread that it is a contributing factor of the crime rise in Hawaii. Domestic violence
Premium Domestic violence Drug addiction Term
Unit 103: Support Individuals with Self-Directed Support 1. Understand self-directed support:- 1.1 Explain the principles underpinning self-directed support and how this differs from traditional support:- The principles underpinning self-directed support and how it differs to traditional support is as follows:- Right to independent living - If someone has an impairment they should be able to get the support they need to live an independent life. Right to a personal budget - If someone
Premium Person Individual Planning
CU1510.4 Be able to support children and young people’s positive behaviour 1. Explain how a work setting can encourage children young people’s positive behaviour: A range of techniques can be used by settings to promote positive behaviour. Develop positive relationships: When there is a good relationship between adults and children‚ children receive lots of pleasant attention when they are behaving positively. This encourages them to repeat the same behaviour. In the same way‚ if a child
Free Childhood Psychology Negative feedback
Figure 1: Decision Support Systems. Retrieved from http://www.dreamstime.com/royalty-free-stock-images-word-cloud-dss-decision-support-system-related-items-image35542029 INTRODUCTION Decision Support System (DSS) is a computer based system which uses analytical models‚ specialized databases and aids the decision makers in making complex decisions in an organization. In the old days‚ a group of professional people in a company used to consider various factors and variables while taking a complex
Premium Decision support system Decision theory Decision making