10/23/2011 Grievance Handling & Grievance Procedure 11 Presented by Wing Commander Manoaj Keppetipola MBA (PIM -Sri J)‚ BA Defence (Hons)‚ Dip in HRM(IPM)‚ MIPM‚ AIM(SL)‚ AITD(SL) What is a grievance? • “Any factor involving wages‚ hours‚ conditions of employment that is used as a complaint. Similarly it could be expressed or not expressed.” Gary Dessler • “Any complaint or dissatisfaction on the part of a worker or a group of workers relating to his / their employment in the undertaking
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THE GRIEVANCE HANDLING PROCEDURE Principles suggested by Indian Institute of Personal Management for addressing the grievance are as follows: • A grievance should be dealt within the limits of the first line manager. • The appellate authority should be made clear to the employee so that if he cannot get satisfaction from his immediate manager‚ he should know the next step. • The grievance should be dealt with speedily • In establishing a grievance procedure‚ if the grievance
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378 (LD310).1 Understand the main characteristics of autistic spectrum conditions... 1.1 Explain why it is important to recognise that each person on the autistic spectrum has their own individual abilities‚ needs‚ strengths‚ gifts and interests... When dealing with individuals with autistic spectrum it is important that you treat them as individuals as each person likes and dislikes different things if you treat each individual as the same this could course upset with the person as they may not
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Understand the need for tissue viability risk assessment. 1.1…Describe the anatomy and physiology of healthy skin The skin is an outside covering for the human body. It is an organ just like the heart‚ lung and liver. It provides layer of protection and plays a vital role in maintaining body temperature and by making you aware of external stimuli through the sense of touch. The skin has two layers‚ the epidermis and the dermis‚ although not part of the skin‚ the hypodermis lies beneath the dermis
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Understanding Conflict Handling Styles In a dispute‚ it’s often easier to describe how others respond then to how we respond. Each of us has a predominant conflict style that we use to meet our own needs. By examining conflict styles and the consequences of those behaviors‚ we can gain a better understanding of the impact that our personal conflict style has on other people. With a better understanding‚ you then can make a conscious choice on how to respond to others in a conflict situation to
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1. How does food poisoning occur? Food poisoning is the illness caused by eating food contaminated with harmful bacteria. A bacterium basically needs warmth‚ moisture‚ food‚ and time. If it gets all this then it can grow and multiply very quickly. The danger zone for bacterial growth is between the temperatures 5 and 60°C the most critical temperatures being between 21 and 40.There are many types of food poisoning bacteria that cause a variety of symptoms and which last for different periods of
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the field of the health care profession. One of the lessons they taught to us is about Manual Handling. When the topic was introduced to us‚ the first thing that came to my mind is that manual handling is all about how to lift or transfer a patient from one place to another (for example: bed to chair). But then‚ when my clinical instructor started the lecture‚ I’ve come to realized that manual handling does not only mean carrying‚ lifting‚ or transferring a patient from place to place. It also
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COAL HANDLING PLANT Slide Description Slide 1: COAL HANDLING PLANT OBJECTIVE: Coal Handling Plant is a plant which handles the coal from its receipt from Coal mines to transporting it to Boiler and store in Bunkers. It also processes the raw coal to make it suitable for Boiler operation A typical coal handling plant in any power plant shall have the following processes in sequence depending on the capacity of the plant. Unloading process Feeding Process Screening Process Crushing Process
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importance of communication in such settings‚ and ways to meet individual needs and preferences in communication. It also considers issues of confidentiality. Credit value-3 Level 3 This workbook covers the following elements: Learning outcomes: There are four learning outcomes to this unit1. Understand why effective communication is important in the work setting 2. Be able to meet the communication and language needs‚ wishes and preferences of individuals. 3. Be able to overcome barriers
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Exception Handling • Exception Handling Basics • Exception Handling mechanism • Throwing Exception • Catching exception • Rethrowing Exception • Exception Specification Exception Handling • Exception are the errors that occur at run time and can stop the working of the program abruptly. • They can occur in various situations- one such condition when the number is divided by 0. • For handling such exceptions we have an error handling mechanism called as exception handling. Objective
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