A Research Project Report Titled ―Customer Satisfaction on Public And Private Bank Loan‖ Submitted in partial fulfillment for the Award of degree of Master of Business Administration 2010-2012 Global Institute of Technology Sitapura‚ Jaipur (Raj)-302022 Submitted To: Submitted By: Mrs.Mamta Soni Mahendra Singh Rathore (Ast.professor) (MBA IV SEM) DECLARATION Hereby I declare that the project report titled―Customer Satisfaction On Public And Private Bank Loan‖submitted
Premium Bank Loan
Compromise of 1877 The Compromise of 1877 showed the end of reconstruction. Reconstruction was a failure because the United States had failed to Economically get the south back up on its feet. Also It failed in because Harper Rutherford became president and new government approach was made. Appointing a new democrat to the cabinet was one of the deals of the Compromise of 1877. When the Compromise of 1877 happened Redeemers resumed political control of the south continuing to treat the blacks badly
Premium American Civil War Southern United States United States
‘NBFUJQNV’ and ‘SOME’ is written as ‘PTDL’. How is ‘PERSON’ written in that code? (a) QDOOPT (b) QDOMNR (c) SFQMNR (d) SFQOPT (e) None of these 2. How many such pairs of letters are three in the word ‘SUBSTANCE’ each of which has as many letters between them in the word (in both forward and backward directions) as in the English alphabets? (a) None (b) One (c) Two (d) Three (e) More than three 3. How many meaningful English words‚ not ending with ‘D’ can be made with the third‚ the fifth‚ the seventh
Premium Question English-language films Postgraduate education
Internal customer essay The internal customer is not new‚ nor is it a purely public sector concept. The idea was first used almost forty years ago to describe different forms of administrative relationships within the private sector (Sayles‚ 1964). It stemmed from an understanding that in any organisation all staff are both the providers and receivers of services and‚ critically‚ if poor internal service exists‚ then the final service to the external customer will be diminished. The quality
Premium Customer service Communication Human resource management
Customer Service at Datatronics Datatronics is an organization that serves their customers with Enterprise Resource Planning integrated solutions. Their growth is mainly attributed to acquisitions of smaller competitors. E-Z RP was such a company that despite its inferior size compared to Datatronics was able to succeed and outperform Datatronics on grounds of customer service and customer satisfaction. Datatronics recognized the fact and acquired E-Z RP with the aim to improve in that respective
Premium Customer service
Customer Retention Strategies The easiest way to grow your customers is not to lose them The average business loses around 20 percent of its customers annually simply by failing to attend to customer relationships. In some industries this leakage is as high as 80 percent. The cost‚ in either case‚ is staggering‚ but few businesses truly understand the implications. Imagine two businesses‚ one that retains 90 percent of its customers‚ the other retaining 80 percent. If both add new customers
Premium Sales Customer service Customer relationship management
CUSTOMER RELATIONSHIP MANAGEMENT IN MARKETING FINANCIAL SERVICES (A CASE STUDY OF UNIBANK GHANA LIMITED) ABSTRACT Customer relationship management is a customer focused business strategy that dynamically integrates sales‚ marketing and customer services‚ in order to create and add value for the company and its customer. Consequently‚ the research project addresses problems of customer relationship management in the banking industry. Some of the problems are in the past few
Premium Customer relationship management Customer service Bank
The possible compromise for the Drinking Age Many debate whether the drinking age is at a reasonable age. It has been a controversial topic that has influenced many people and has been disputed upon numerous times. The drinking age should be lowered to age 19‚ for many reasons. The majority of teenagers that want to drink‚ are already drinking before the age of 21. At age 19 students are out of High School‚ and getting ready to live on their own. They also have the responsibility of making choices
Premium Brain Human brain Responsibility
Introduction The ability of an organization to attract and retain customers is vital to its success. Customer loyalty requires a strong desire by the customer for a product‚ and availability of several product vendors to choose the product based on his/her preferences. Hospitality organizations are in the relatively unique position of attempting to bridge two worlds; the domestic and the commercial as they deliver on the service promise. These two factors are very much applicable in the hotel
Premium Hotel Quality assurance Quality management
Organization Topic 4: Decision Support and Artificial Intelligence The following questions needs to be answered before the next tutorial/lab class. Short – Answer Questions 1. What are the four types of decisions discussed? Structure Non-Structure Recurring Decision Non-recurring Decision 2. What are the four steps in making a decision? Intelligence Design Choice Implementation 3. What is a DSS? Describe its components. A system that is design to support decision making when problem
Premium Artificial intelligence