For the exclusive use of N. VAIDYA‚ 2015. IMB 425 SUHRUTA KULKARNI‚ KRIPA MAKHIJA AND U DINESH KUMAR APOLLO HOSPITALS: DIFFERENTIATION THROUGH HOSPITALITY The ‘‘wow’’ factor in service relies on constant innovation and demands continuous and sensitive focus on all issues that may affect the patient’s stay in a hospital. Every touch point of the hospital needs to be ‘‘alive’’ and the client must be able to feel the warmth offered. The culture of service is imperative in today’s scenario‚ where the
Premium Hospital Patient
Analysis of Apollo Hospitals in India Hospital at Hyderabad Vs Chennai After the success of the hospital at Chennai‚ Dr. Reddy expanded to Hyderabad. After a slow pickup which included losses for the first four years‚ the hospital finally seemed to have picked up by making a profit of Rs. 100‚478‚000 in the year 1994. But on closer examination of the financial statements‚ we can see that the apparent profit is actually due to interest waiver given by the financial institutions‚ as well as a result
Premium Generally Accepted Accounting Principles Finance Hospital
The Experience in Apollo Hospitals‚ Dhaka: My project was to write about a real life service experience and for this project I interviewed Ms. Rezina Nazneen‚ who is a faculty in Independent University of Bangladesh. I decided to write about her experience in Apollo Hospitals‚ Dhaka. She had a surgery there and for this surgery she experienced 6 days of service from Apollo Hospitals. She was expecting her second child and for the infants delivery she chose Apollo Hospitals‚ Dhaka. There were
Premium Patient Hospital Physician
private hospitals in India. Since they were able to provide world class medical service at affordable rates‚ this became a value for customers. Government also helped them eventually by getting rid of many financial and regulatory obstacles. Liberalization of private sector was a boon. Apollo were good pay masters as far India was concerned and this enabled them to attract talent. Doctors who wanted to come back to their country of origin were more than happy to join Apollo. The hospital imported
Premium Term Brand Brand management
COMPANY PROFILE Apollo Tyres Ltd REFERENCE CODE: E16AA60E-380B-49C8-9C23-BFC7C2AB3058 PUBLICATION DATE: 28 Jun 2013 www.marketline.com COPYRIGHT MARKETLINE. THIS CONTENT IS A LICENSED PRODUCT AND IS NOT TO BE PHOTOCOPIED OR DISTRIBUTED. Apollo Tyres Ltd TABLE OF CONTENTS TABLE OF CONTENTS Company Overview..............................................................................................3 Key Facts......................................................................
Premium Automotive industry Automobile Automobile industry in India
During the organizational attachment period the report named “Competency Based Job Analysis and Performance Management of Non-Medical Staff at Apollo Hospitals‚ Dhaka.” was assigned by Mr. Debashish Saha‚ DGM-HR (ex) at AHD (Apollo Hospitals Dhaka) and approved by institution supervisor Syed Alamgir Jafar at IBA ‚ University of Dhaka. 1.2 Introduction As being one of the biggest hospitals in Bangladesh‚ Apollo Hospitals Dhaka is at the forefront of medical technology and expertise and provides a complete
Premium Health care
Apollo Hospitals – Internationalization Strategy RedSeer: Thoughts May 2009 S © 2009 RedSeer Consulting Confidential `and Proprietary Information. www.redseerconsulting.com Query@redseerconsulting.com © 2009 RedSeer Consulting Confidential and Proprietary Information. www.redseerconsulting.com. AGENDA • Apollo - Background (evolution since inception) • Analysis of Apollo’s internationalization strategy © 2009 RedSeer Consulting Confidential and Proprietary Information.
Premium Medicine Physician Hospital
Issues/BackgroundShouldice Hospital limited was started in 1940 by Dr. Earle Shouldice for treating Hernia. The method of surgery adopted by Shouldice Hospital was unique in a sense that it introduced the concept of flow shop in carrying out surgeries alongwith simplicity in surgery. Because of this uniqueness and simplicity‚ the demand for surgeries at Shouldice increased and Shouldice has reached a point where it has to increase its capacity to reduce the wait times being faced by the patients
Premium Marketing Pricing
2. SYSTEM ANALYSIS OF THE STUDY 2.1. Swot Analysis A SWOT analysis (alternatively SWOT matrix) is a structured plan method used to evaluate the strengths‚ weaknesses‚ opportunities and threats involved in a project or in a business venture. ASWOT analysis can be carried out for a product‚ place‚ industry or person. 2.1.1. Strength • Mobile application of Nearest Hospital‚ includes complete‚ net and comprehensive information and avoid expressing unnecessary information. • The cost of the mobile
Premium Internet Internet Personal digital assistant
With over 8500 beds across 50 hospitals in India and overseas‚ Apollo Hospitals‚ India‚ unites exceptional clinical success rates and superior technology with centuries-old traditions of Eastern care and warmth‚ as we truly believe the world is our extended family-something our patients from 55 countries can warmly affirm. The Apollo Hospitals group has the largest number of JCI accredited hospitals in the world outside the U.S. The hospitals are multi specialty tertiary care facilities
Premium Health care Medicine