INTRODUCTION TO THE HOTEL INDUSTRY According to the British laws a hotel is a place where a “bonafied” traveler can receive food and shelter provided he is in a position to for it and is in a fit condition to receive. Hotels have a very long history‚ but not as we know today‚ way back in the 6th century BC when the first inn in and around the city of London began to develop. The first catered to travelers and provided them with a mere roof to stay under. This condition of the inns prevailed for
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in the Hotel Industry The Indian Hotels Company The Indian Hotels Company and its subsidiaries are collectively known as Taj Hotels Resorts and Palaces‚ recognised as one of Asia’s largest and finest hotel company. Incorporated by the founder of the Tata Group‚ Jamsetji N Tata‚ the company opened its first property‚ The Taj Mahal Palace Hotel‚ Bombay‚ in 1903. The Taj‚ a symbol of Indian hospitality‚ completed its centenary year in 2003. Taj Hotels Resorts and Palaces comprises 59 hotels at 40 locations
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management Hospitality management‚ in hotel and restaurant management‚ is a very interesting and challenging program‚ which has become a popular career choice for most of the young generation in this century. This is a diploma program‚ which provides students the opportunity to become an excellent manager in the hospitality industry. The program is divided into four semesters. The first two semesters focus on basic managerial skills and the hospitality industry. In these semesters‚ students will learn
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1. What is MIS? Define the characteristics of MIS? What are the basic Functions of MIS? Give some Disadvantage of MIS? A. 1 A management information system (MIS) provides information that is needed to manage organizations efficiently and effectively. Management information systems involve three primary resources: people‚ technology‚ and information or decision making. Management information systems are distinct from other information systems in that they are used to analyze operational activities
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managing and organising Junction hotel in the current economic climate? With the economy being in a double dip recession (and it the deepest and longest recession for generations) there is a major lack of demand for goods and services in the economy. Vice Chancellor‚ George Osbourne delivered the Autumn Statement 2012 yesterday (Wednesday the 5th December) and stated to expect slower growth [1]. Taking these factors into account‚ the future for Junction Hotel isn’t looking bright. Junction Hotel’s
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has specific requirements a Project Proponent would have to meet in order to obtain approval. Details of these criteria are given in the following notifications: The Gazette Notification No. 1070/10‚ dated 11th March 1999 details requirements for hotel projects. The Gazette Notification No. 1096/6‚ dated 6th September 1999 details guest house project criteria. 5. The completed application form should be submitted to the Planning and Development Division of the SLTDA. 6. The application will
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effectively. This chapter introduces all of these terms and gives an overview of their place in the marketing world. CHAPTER OBJECTIVES Students should be able to: 1. Understand the relationships between the world’s hospitality and travel industry. 2. Define the role of marketing and discuss its core concepts. 3. Explain the relationship between customer value‚ satisfaction‚ and quality. 4. Discuss how marketing managers go about developing profitable customer relationships.
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Goodwill Industries – Marketing to a variety of customer types Goodwill Industries has mainly three types of customers shopping in their stores. Many customers frequent the high-end resale shops because their primary concern is fashion. Goodwill has upscale boutiques and specialty stores in cities throughout the United States that offer donated designer goods and department store labels. These boutiques have daily deliveries‚ which mean there is much variety and quantity. Goodwill is making a particularly
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A Lodging House in Moscow about 1905 Source A and B offers a valuable insight for a historian studying the lives of Russian people at the beginning of the 20th century. Source A is a primary source. It is a photograph from the year of 1905 but the origins of the source are unknown. The photograph shows the Prolartiat living in a small lodging house that shows the unsatisfactory living conditions that the Russian working class is known to have lived their daily lives in. The perspective of source
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Automobile industry The auto industry of India‚ with an annual production of around 22 million vehicles‚ is one of the largest in the world in FY 2013-14. It accounts for 22% of the country’s manufacturing gross domestic product (GDP). Various initiatives by the Government of India and the major automobile players in the Indian market‚ it is expected to make India a leader in the Two Wheeler and Four Wheeler market in the world by 2020. The demand for two wheeler & car segment is increasing because
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