Enterprise Rent-A-Car | Case # 1 | Enterprise Rent-A-Car has started its operations in 1962 by establishing and successfully developing a new niche in the car renting industry. The business had strictly focused on replacing local citizens’ cars due to repairs. Later on Enterprise started to serve two additional segments‚ leisure & discretionally rentals and business rentals. Newly launched segments were successful; however the main focus of Enterprise continued to be the initial
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to decide the product mix‚ market segmentation and targeting‚ customer loyalty and demand forecast The research objective of the company is to know its customer expectation and market opportunities so asking the question which will help for SWOT analysis. What decision has Enterprise made with regard to primary data collection-research approach‚ contact method‚ sampling plan‚ and research instrument? Research approach- questionnaire method Contact method- mail survey Sampling plan- the
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CASE 7 ENTERPRISE RENT-A-CAR Kevin Kirkman receives a Service Quality Survey in the mail from Enterprise Rent-A-Car. Kevin had been involved in a wreck earlier in the month and had rented a replacement car from Enterprise while his car was being repaired. Enterprise routinely surveys one of each 20 customers after completion of a rental. Enterprise used the survey to determine the percentage of customers who were completely satisfied‚ which produced the Enterprise Service Quality Index (ESQi)
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BIDDING FOR HERTZ November 19‚ 2012 EXECUTIVE SUMMARY In April 2005‚ Ford announced its intention to investigate possible strategic alternatives for Hertz. At the same time‚ Ford’s stock price went down significantly. This negative reaction from the market shows Ford’s lack of confidence in its future operation‚ since Hertz is one of the strongest subsidiaries and revenue sources for Ford. Even though Ford would lose significant value of itself in this transaction‚ the slump in Ford’s
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d e s u s e f u l i n f o r m a t i o n t o t h e g e n e r a l p u b l i c ‚ c a r o w n e r s ‚ d e a l e r s a n d c a r m a n u f a c t u r i n g c o m p a n i e s i n m a n y w a y s . I A Consumer Stimul i b s t r a c t Car Industry: SWOT Analysis Dharmaraj C.‚ Sivasubramanian M. and Clement Sudhahar J. Mr. D h a r m a r a j C . ‚ A s s i s t a n t P r o f e s s o r‚ S c h o o l o f M a n a g e m e n t ‚ K a r u n y a U n i v e r s i t y ‚ C o i m b a t o r e - 6 4 1 1 1 4
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"Enterprise Rent-A-Car" Case Recap and key facts: Promotion is the primary motivator for employees at Enterprise. Promotion depends on individual and branch-level factors. Employees compete for bonuses. Promotions on a branch-basis depends on scores based on the ESQi (Enterprise Service Quality Index). Relates to goal commitment and task strategies. Problem Statement: Is it fair to base promotions and transfers for employees on the Enterprise Service Quality Index (ESQi)? Components of the Problem:
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From : Elena Vignerte To : Russel Lacey MBA – MARKETING Nov. 11 – 2014 CASE MEMO Olympic Rent-A-Car US : Customer Loyalty Battles CASE SUMMARY : Olympic-rent-a-car is one of the US car renting company leader. The company was founded in 1976 by John Uelses‚ with a franchising model. The initial strategy of the company was to price lower than the main competitors. With a promotion‚ advertizing and franchizing strategy‚ the company reached to catch 7% of the market shares in 2012. By starting operating
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Enterprise Rent-A-Car‚ referred to as Enterprise‚ is a rental car company established in 1957. They provide car rental services as well as oversees commercial fleet management‚ used car sales‚ and commercial truck rental operations. There will be emphases on the history of the company‚ the mission and values‚ corporate responsibility‚ and the particular position of Sales Management Trainee. Enterprise was established by Jack Taylor‚ who renamed the company to Enterprise from Executive Leasing Company
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1. Why are the private equity sponsors pursuing an IPO of Hertz at this time – that is‚ what is the purpose of the IPO? The sponsors wanted cash in order fund another special dividend. They felt that even though they had only owned the company for short time‚ they were in the perfect position to sell it. There are several reasons why 2006 was an opportune time for the IPO of Hertz. The market was on the rise with the S&P up over 10% on the year. The IPO market itself was incredibly strong‚ outperforming
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Management Principles and Practices 1 Case Study: Enterprise Rent-A-Car Management principles and practices 1 Case Study: Enterprise Rent-A-Car Question 1 G reat companies require effective managers and leaders to guarantee success. But what are the differences between management and leadership? The market is changing so rapidly that products and services that successfully met consumer tastes and needs a few years ago are obsolete today. Proactive leadership must constantly monitor environmental
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