Industry Report – Hotel Industry Group - 1 2010 This report presents scenario of MIS in Hotel Industry with main focus on India Hotels Company Limited (IHCL‚ Taj Group of Hotels) India Hotels Company Limited Oxford House 15/17 N.F. Road Apollo Bunder Mumbai 400 001 India Contact Person - Denzil Barretto denzil.barretto@tajhotels.com (91-22) 6665 1000 (91-22) 2284 6680 / 83 Industry Report – Hotel Industry Table of Contents Group Details ......................................................
Premium Hotel India Hotel chains
September 2010 to 31st August 2011 TAJ HOTELS RESORTS AND PALACES - INDIA TAJ HOTELS RESORTS AND PALACES - INDIA Sgl. Room Rs. Dbl. Room Rs. Lux. Tax % Tower Wing Superior City View Room Superior Sea View Room Deluxe City View Room Deluxe Sea View Room 21500 23000 24500 26000 23000 24500 26000 27500 10 10 10 10 Palace Wing Luxury Grande City/Pool View Room Luxury Grande Sea View Room Taj Club City/Pool View Room @ Taj Club Sea View Room @ Executive
Premium 2007 1979 1980
Group and Healing Hotels of the World (Healing Hotels of the World). A secluded world of beauty and serenity‚ Chiva-Som is the “Haven of Life.” Nestled within seven acres of lush tropical gardens‚ our beachfront health resort represents tranquility at its best with luxurious accommodation comprising 58 stylish rooms; Thai Pavilions offer traditional charm and Ocean View rooms and suites provide spectacular views of the Gulf of Thailand. In addition to 70 treatment rooms‚ the resort facilities comprise
Premium Swimming pool Health Obesity
THE TAJ GROUP OF HOTELS The Company was incorporated in 1902 and it opened its first hotel‚ The Taj Mahal Palace & Tower‚ Mumbai‚ in 1903. The Company then undertook major expansion of The Taj Mahal Palace & Tower‚ Mumbai by constructing an adjacent tower block and increasing the number of rooms from 225 to 565 rooms. With the completion of its initial public offering in the early 1970s‚ the Company began a long term program of geographic expansion and development of new tourist destinations
Premium Taj Mahal Palace & Tower Hotel
Hotels and resorts in Indonesia ranges from an essential box with bedding to the finest five-star extravagance resorts. Expenses differ impressively over the region‚ however by and large Indonesia is one of the better deals in Southeast Asia. Here are a few accommodations that are cheap yet you do not need to worry about its quality. These places have the basic amenities and will leave you with much savings and a satisfactory stay. Ned’s Hide-Away The Ned’s family are genuine charmers. There
Premium Bali Hotel Islands of Indonesia
Dennis Nickson (2007) Taj-style customer centricity include: 1) A values-driven recruitment system that emphasizes integrity and duty over talent and skills 2) Training of customer ambassadors who serve the guest first and the company second 3) A recognition-as-reward system that values well-earned plaudits--from customers‚ colleagues‚ and immediate supervisors—over money and advancement. Figure 3 Source : Deshpande and Raina (2011)‚ The Ordinary Heroes of the Taj‚ Harvard Business Review
Premium Human resource management Hotel Taj Mahal Palace & Tower
THE HOTEL AND RESORT INDUSTRY HOTEL - “A building‚ edifice‚ or premises or a completely independent part thereof‚ which is used for the regular reception‚ accommodation‚ or lodging of travelers and tourists and the provision of services incidental thereof for a fee” (Department of Tourism) CLASSIFICATION OF HOTELS (by size‚ location‚ rate) Airport Hotels • Named for its proximity to major travel centers like the airport • Business travelers who prefer
Premium Hotel Resort
Omni Hotels & Resorts History‚ Mission‚ and Vision What began in1958 New Hampshire as a 35 bedroom inn has now flourished into a worldwide luxury brand hotel- Omni Hotels & Resorts. With resort destinations‚ convention locations‚ city centers‚ and well-known landmark locations‚ Omni Hotels has a grasp on markets across the nation and internationally. Omni Hotels & Resorts prides itself in exceeding guests ’ expectations as well as providing an inspirational and nurturing environment for its associates
Premium Hotel Hotel chains
Rosewood Hotels & Resorts 1 Running Head: ROSEWOOD HOTELS & RESORTS Rosewood Hotels & Resorts Rosewood Hotels & Resorts 2 Rosewood Hotels & Resorts is a collection of unique‚ one-of-a-kind luxury properties that are individually branded with the purpose of capturing what is unique about a given location. This strategy has been successful but now management believes that branding the hotels as a collective will increase customer visits between properties. Question #1- Why is Rosewood considering
Premium Marketing Brand management Brand
Starwood Hotels & Resorts Worldwide‚ Inc. is one of the largest hotel ownership and management companies in the world. Starwood‚ headquartered in White Plains‚ New York‚ owns‚ operates‚ franchises and manages hotels‚ resorts‚ spas‚ residences‚ and vacation ownership properties under its nine owned brands. Currently‚ Starwood owned‚ managed‚ or franchised over 1000 properties in over 100 countries and employees 145‚000 people at its’ owned and managed properties. Starwood Hotels is a fully integrated
Premium Hotel