Jollibee Case Study Introduction Jollibee started in 1975 as an ice cream parlor (Barlett‚ Bemish 2010). It diversified into sandwiches after the company’s president Mr. Tony Tan realized that events triggered by the 1977 oil crisis could double the price of ice cream (Barlett‚ Bemish 2010). However‚ the business incorporated a year later with only five stores in Manila. Its name is inspired by the president’s vision of employees working happily and efficiently like bees in a hive (Barlett
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Customer Service Jollibee is no stranger to great service. In fact‚ it’s an operations cornerstone instilled in every employee and manager. But these days‚ it’s a new kind of service that has Jollibee abuzz. It’s called community service—service that goes beyond the corporation’s interests and focuses on making a difference in the lives of Filipinos. Over the past years and before the establishment of Jollibee Foundation‚ the Jollibee Foods Corporation (JFC) through the brands Jollibee‚ Chowking‚ Greenwich
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Jose Garcia QSR: Jollibee Taft (Right on front of One Archers Place) 1) Product Elements D NI S VS E The food in this branch was top notch and would certainly belong to the Jollibee branches of higher quality. Service was also quick and easily accessible. It does not stop in the counter as staff goes around the restaurant for them to attend to your needs as well. This is not too common in QSR’s that I’ve been to. 2) Price D NI S VS E Prices in this Jollibee branch were just enough
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Jollibee case study How can companies create value in the Fast Food industry? How was Jollibee able to develop a dominant position in the Philippines? What are Jollibee’s sources of competitive advantage with respect to McDonald in that market? Companies in fast food industry are creating value with: Providing a time constrained customers a good quality food in a clean dining environment at a low price Offering Standardized menus‚ cooked in bulk in advance‚ kept hot‚ packaged‚ and available
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SWOT ANALYSIS STRENGTHS WEAKNESSES 1) Maybank’s position as the undisputed leader in financial services in Malaysia‚ which has a widespread global presence (19 countries worldwide)‚ allowing it to spread risk and enjoy economies of scale. 2) Its brand is well-established historically and continually promoted‚ for example through sponsorship of Golf Tournament and WWW Foundation for Bengal Tigers. 3) High client retention with higher than average checking account balances in the year 2011‚ with
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Thanks to the Jollibee Commissary System‚ ensuring the manufacture and distribution of safe and high- quality food in the most cost-efficient manner is made possible. There are three Commissary System sites: Santolan‚ Pasig City; Mandaue City‚ Cebu; and the central site in Canlubang‚ Laguna. The System‚ which operates 24/7‚ manages Jollibee’s total supply chain process. The Jollibee Pasig City commissary has production lines for breads and sauces‚ and is the distribution center for North Manila
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JOLIBEE CASE ANALYSIS Summary Jollibee‚ a fast food chain‚ based in Philippines was able to obtain a competitive advantage in its local market by keeping tight control over the operations and catering to the taste and appetite of the local people. With the success in the home country‚ the company then expanded its operations into other countries under the leadership of Tony Kitchner. When Noli Tingzon joined the company‚ it was at a critical point‚ where it began to revisit its strategies
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What were the strategy and competitive advantages of Jollibee in the Philippines? JFC observed that the fast food market in Philippines had a high growth potential. They were the first movers in the market and therefore able to build up brand recognition. JFC’s success could be attributed to its differentiation strategy that created and sustained a competitive advantage especially against McDonalds. The McDonalds was a global giant strictly following the philosophy of standardization especially
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Introduction In the present age‚ businesses have to intensive analysis themselves to improve shortcomings and get higher profit; SWOT analysis is a good way to choose. This essay will introduce the definition of SWOT analysis and the background of why people use it frequently. After that‚ there will be few examples to proof the opinions of SWOT analysis will help enterprises a lot on proving of their management and strategic planning. The merits and shortcoming when using this process will also
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Administration Professor Concepcion March 17‚ 2015 SWOT Analysis A SWOT analysis is a tool to identify the strengths‚ weaknesses‚ opportunities and threats involved in a business. Strengths mean characteristics of a business in advantage over others‚ while weaknesses are disadvantages relative to others. Opportunities mean elements that a business can exploit for its development‚ while threats are trouble will be face to. SWOT is to carry out the environment analysis and separate information into internal
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