Pg1Pg1CAVUMC05_124-157hr 10/10/07 1:41 PM Page 124 c h a p t e r 5 The Cultural Environment of International Business Learning Objectives In this chapter‚ you will learn about: 1
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Gulf Petroleum Investment Company (GPI) - Financial and Strategic SWOT Analysis Review On 20th January 2015 Summary Gulf Petroleum Investment Company (GPIC)is an oil and gas service provider. The company provides services in the areas of oil‚ gas‚ and petrochemical sectors. Its business areas include reservoir management and services optimization‚ oil wells engineering‚ reservoir development and planning‚ oil field implement‚ reservoir monitoring and control‚ crude oil and petroleum product trading
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WELCOME TO CLUB 2000: DELIVERING CUSTOMER CARE THE AIR FRANCE-KLM WAY PROBLEM: Dr. Jaeger is not just any Air France traveler – he is a privileged member of the airline’s most elite loyalty program: Club 2000. By virtue of this membership‚ he is to expect the utmost in superior service quality standards from Air France. But after a horrible experience with the airline that left him “standing in the rain‚” literally‚ he is not only incensed from his travels gone awry‚ but even more from
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1 Introduction of Air France – KLM 4 1. Governance in Air France – KLM 4 1.2 Turnover and competitive position 5 1.3 Air France – KLM mission and vision 5 1.4 Risk and challenges 6 2 External diagnoses 6 2.1 The industry life cycle 6 2.2 PESTEL (external environment) 8 2.3 Porters 5 forces + 1 (Air France - KLM) 9 2.4 Opportunities‚ Threats and Key Success Factors 11 3 Internal Diagnoses 12 3.1 Air
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organization operates and on the organization itself‚ in order to formulate strategy. A number of tools are used in the process of strategic analysis‚ including PEST and/or SWOT analyses‚ and Michael Porter’s five forces model. http://www.bnet.com/topics/strategic+analysis http://www.ehow.com/about_5085518_reason-use-swot-pestle-analysis.html PEST Analysis The PEST analysis is a framework that is used during strategic analysis to scan the external macro-environment in which a firm operates
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Other information 6.1 6.2 6.3 6.4 6.5 History General information Information relating to the share capital Information on trading in the stock Information on the agreements concluded in connection with the business combination between Air France and KLM Information relating to the agreements concluded with Alitalia-Compagnia Aerea Italiana (Alitalia-CAI) Legislative and regulatory environment for the air transport industry Information and control 245 246 248 249
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CASE STUDY KLM ROYAL DUTCH AIRLINES “Fujitsu is a safe pair of hands for us to rely on. It delivers what it promises when we need it and within budget.” Boet Kreiken - Chief Information Officer (CIO)‚ KLM Royal Dutch Airlines Customer’s Challenge KLM Royal Dutch Airlines is an international airline that transports nearly 22 million passengers and 620‚000 tons of cargo to more than 250 destinations worldwide every year. KLM merged with Air France in 2004 to form the largest airline group in the
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• Resistance to change o One of the characteristics of an attitude o Takes much persuasion to change o Not all attitudes are so resistant to change ▪ i.e. it usually takes much persuasion to change a strongly held attitude such as that towards‚ capital punishment or abortion • Modification potential through training o Personality‚ attitudes‚ & behavior play a role in attitude management o It is unrealistic to imagine that routine training in particular or in general
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Int. J. of Human Resource Management 15:8 December 2004 1355– 1370 The role of human resource management in cross-border mergers and acquisitions Ruth V. Aguilera and John C. Dencker Abstract Cross-border mergers and acquisitions (M&As) have become the dominant mode of growth for firms seeking competitive advantage in an increasingly complex and global business economy. Although human resource management (HRM) can play a value-adding role in the merger process‚ existing research and evidence
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Introduction In line with Hotelschool the Hague’s course ‘Managing change: KLM‚ Air France and JAL’‚ students are assigned to take part in an Integrated Professional Duty Course. Students‚ as a HR management team‚ will be deciding on an implementation plan for the adaption JAL to Air-France-KLM‚ and vice versa‚ at strategic‚ managerial and operational levels‚ taking the mission‚ vision and strategy of Air-France-KLM into account. From the Hotelschool‚ several lecturers; Ms G.J. Smit‚ Mrs.
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