Chapter 1 Marketing Creating and Capturing Customer Value 1) According to the five-step model of the marketing process‚ the first step in marketing is ________. A) capturing value from customers to create profits and customer equity B) constructing an integrated marketing program that delivers superior value C) building profitable relationships and creating customer delight D) understanding the marketplace and customer needs and wants E) designing a customer-driven marketing strategy Answer D
Premium Marketing
DIRECT MAREKTING: Direct Marketing Channels Any medium that can be used to deliver a communication to a customer can be employed in direct marketing‚ including: Email Marketing Sending marketing messages through email or Email marketing is one of the most widely used direct-marketing methods.[citation needed] One reason for email marketing’s popularity is that it is relatively inexpensive to design‚ test‚ and send an email message. It also allows marketers to deliver messages around the clock
Premium Marketing
Segmentation of Bangladeshi Ice cream market based on age and social class Upper class | | | | Middle class | | | | Lower class | | | | | Teen age | Middle age | Old age | Description of major segment Middle class teen age segmentation: Extrovert‚ modern life style and level of economic development are fair. Middle class middle age segmentation: Economical‚ search for quality‚ health conscious. Lower class teen age segmentation: Prefer cheap price‚ do not think more about
Premium Working class Middle class Social class
Marketing consists of four factors‚ which are Product‚ Price‚ Place and Promotion. Firstly lets discuss about the first factor‚ which is the product. From what we understand a product is defined as a good‚ service‚ or an idea‚ which consists of both tangible and intangible features‚ which meets the consumers needs. This is received in the method of money in which a consumer pays in exchange of a product. For example a consumer will pay x amount of money in order to purchase a MacBook Pro which is
Premium Marketing
Explain the various elements of the marketing process 3-6 1.2 Evaluate the benefits and costs of a marketing orientation for a selected organisation 6 2.1 Show macro and micro environmental factors which influence marketing decision 7 2.2 Propose segmentation on criteria to be used for products in different markets 7-8 2.3 Choose a targeting strategy for a selected product/service 8-10 2.4 Demonstrate how buyer behaviour affects marketing activities in different buying situations
Premium Marketing
2.1 Define segmentation (using more than just the textbook’s definition) According to Kotler et al. 1999‚ a market segment consists of consumers who respond in a similar way to a given set of marketing stimuli. Segmentation is the analytical dissection of a set of customers that possess the same attributes. A group of people would be divided into subsets based on their segmentation variables that are Geographic‚ Demographic‚ Psychographic and Behavioural (Cyr‚ Donald and Douglas Gray 2009). Market
Premium Marketing
SCHOOL OF CHEMICAL & LIFE SCIENCES Marketing For Life Sciences MODULE CL2803 TUTORIAL 14 (Week 16) Integrated Marketing Communication: Personal Selling‚ Public Relations and Sales Promotion Case Study 1 Eu Yan Sang’s "sugar-free" Infant’s Digestive Support Formula Teabag Infants who feed on dairy products usually develop intestinal heat problems that affect health. To help the infant clear these heat problems‚ many parents in Hong Kong would use traditional methods that involved boiling Chinese
Premium Sales Marketing Public relations
Fundamentals of Marketing Welcome! Wl ! Dr. Stephan Grzeskowiak Professeur‚ Departement Marketing © S. Grzeskowiak How do get these slides? Programs Postgraduate Fundamentals of Marketing © S. Grzeskowiak 1 11/6/2010 Preparation for today’s class • R d IKEA case (HBSP 9 504 094) Read 9-504-094) • Read KKBGH ‘Marketing Management’ – Part I (ch 1 – 4) ‘Understanding Marketing Mangement’ • Download and print Class notes © S. Grzeskowiak Fundamentals of Marketing What
Premium Marketing
Executive summary This report provides an analysis of the marketing strategy of Dior Company. The evaluation is based on the perfume‚ recently launched by the company. Methods of analysis include visual analyzes and comparison. Results of data analyzed show that the level of marketing performance of Dior Company is quite good. The report finds that the company has many prospects in the current position. Nevertheless‚ the company needs to be careful with European markets as well as the content of
Premium Marketing Marketing strategy
Principles of Marketing Exam 1 Study Guide Chapter 1 1. Define Needs‚ Wants and Demands. Provide examples. 2. Define Marketing Offers. Provide examples. 3. Define Market. Provide examples. What is the difference between consumer market and industrial market? 4. Define Customer Delivered Value (Customer Perceived Value). How do customers choose among alternative products? Provide examples. 5. What are the components of total value and total costs? Provide examples. 6. Why customer satisfaction
Premium Marketing