Contents: * Introduction * Literature review: * The ‘four Vs’ of processes * Operations strategy * Operations performance objectives * Operations improvement * Findings * Discussion * Conclusion * Abbreviations * References | Introduction Operation management is changing‚ having increasing importance and central role in today’s businesses‚ effective operation management increases the potential to boost revenues‚ reduce costs and help in providing future competitive
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Operations Management: Process Analysis and Applications Module • Changing Sources of Competitive Advantage • Operational Measures: Time T‚ Inventory I‚ Throughput rate R • • • • Link through Little’s Law Link to Financial Measures Levers for Improvement CRU Computer Rentals S. Chopra/Process Flows 1 How can operations help a company compete? The changing sources of competitive advantage • Low Cost & Scale Economies (< 1960s) – You can have any color you want as long as it is black Focused
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progress and innovation. * Demand forecasts * Predict the future demand for a company’s products or services. Since virtually all the operations management decisions (in both the strategic category and the tactical category) require as input a good estimate of future demand‚ this is the type of forecasting that is emphasized in our textbook and in this course. TYPES OF FORECASTING METHODS
Free Exponential smoothing Moving average Forecasting
Operations Management Critical Evaluation of Relevant Issues - IKEA case � TABLE OF CONTENTS 2Executive Summary � 2Introduction � 2Company profile and Situational Analysis � 3Growth and profitability � 5Culture � 5Goals � 5Competitors � 5SWOT analysis � 6PESTLE Analysis � 6Political Analysis � 6Economic Analysis � 6Technology Analysis � 7Sociological Analysis � 7Legal Analysis � 7Environmental Analysis � 7Input-Transformation-Output � 8Corporate Objectives � 9Quality � 10Speed
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Final Assignment HU Ruonan‚ Student number: 610035877 Candidate number: 021596‚ Tutorial Group: T1/02 Part 1: Diagrammatic Flow Chart Description of activity 1. Going to first meeting at Forum 2. Waiting for group members 3. Talking about the requirement about the presentation 4. Making a rough plan to research deeply by individual 5. Continue communicating via facebook 6. Going to the second meeting 7. Waiting for group members 8. Discussing about the key idea about sustainable
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Introduction Organisational aims Production system as a process Operations Management Introduction Organisational aims Production system as a process Examples Operations Management v1.0 Needs Logistics & Distribution Information Systems ty ty Safe gn reen gnE gniireeniignE 2 Introduction Organisational aims Production outcomes What is a Product? • Need-satisfying offering of an organization – Example • Procter & Gamble does not sell laundry detergent
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productivity and knowledge by 50% Operations management- the science and art of ensuring that goods and services are created and delivered successfully to customers. Planning Directing Controlling Organizing Government regulations- California 2006 Increase mpg standard for all vehicles or pay fine Lots of hybrids sold but companies that didn’t have hybrids couldn’t sell (gm‚ ford‚ Chrysler) Why is operations management important Heart of organization Operations are task that create value
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FUNCTIONS OF MANAGEMENT Planning It is the basic function of management. It deals with chalking out a future course of action & deciding in advance the most appropriate course of actions for achievement of pre-determined goals. According to KOONTZ‚ “Planning is deciding in advance - what to do‚ when to do & how to do. It bridges the gap from where we are & where we want to be”. A plan is a future course of actions. It is an exercise in problem solving & decision making. Planning
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Holly Farm In 2003‚ Charles and Gillian Giles decided to open up their farm to the paying public‚ in response to diminishing profits from their milk and cereal activities. They invested all their savings into building a 40 space car park and an area with spaces for 40 seater buses‚ a safe viewing area for the milking parlour‚ special trailers for passengers to be transported around the farm on guided tours‚ a permanent exhibition of equipment‚ a rare breads paddock‚ a children’s adventure playground
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Table of Contents Case: Operations Management at Toyota 2 Conclusion 3 Case: Southwest Airlines Operation Management 3 Background: 3 Analysis of operation Management: 4 Conclusion 6 References: 7 Southwest Airlines Operations - A Strategic Perspective 7 Case: Operations Management at Toyota Toyota is among the leading automobile manufacturers of the world selling almost 9 million models at all the five continents. Toyota has been awarded a position in the top 10 fortune global 500 enterprise
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