Internal customer essay The internal customer is not new‚ nor is it a purely public sector concept. The idea was first used almost forty years ago to describe different forms of administrative relationships within the private sector (Sayles‚ 1964). It stemmed from an understanding that in any organisation all staff are both the providers and receivers of services and‚ critically‚ if poor internal service exists‚ then the final service to the external customer will be diminished. The quality
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Internal Controls XACC/280 April 7‚2013 Axia Internal Controls Internal controls are put into place to safeguard a company’s assets and to promote the accuracy of their accounting records. There are two primary goals of internal controls. The first goal of internal controls is to safeguard it’s assets from employee theft‚ robbery‚ or unauthorized use. When there is a large some of money there is temptation from employee’s to take some of it. Many employees believe they are underpaid
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Meaning of Internal Reconstruction: When a company has been making losses for a number of years‚ the financial position does not present a true and fair view of the state of the affairs of the company. In such a company the assets are overvalued‚ the assets side of the balance sheet consists of fictitious assets‚ useless intangible assets and debit balance in the profit and loss account. Such a situation does not depict a true picture of financial statements and shows a higher net worth
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Mobile Computing – Global System for Mobile Communications Prof. Rajesh M. More*‚ Lecturer‚ GSMCOE‚ MCA‚ Pune-45 (Abstract - Global System for Mobile Communications (GSM) is a digital mobile telephone system which is widely used in Europe and other part of the world. In 1982 it was recognized as a standard for digital wireless communications adopted firstly by Europe and then by Asia‚ Africa etc. INTRODUCTION To develop a standard for mobile telephone the European Conference of Postal and
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Predicting young consumers’ take up of mobile banking services Nicole Koenig-Lewis School of Business and Economics‚ Swansea University‚ Swansea‚ UK 410 Adrian Palmer School of Business and Economics‚ Swansea University‚ Swansea‚ UK and ESC Rennes School of Business‚ Rennes‚ France‚ and Alexander Moll School of Business and Economics‚ Swansea University‚ Swansea‚ UK Abstract Purpose – This paper aims to investigate the barriers for adopting mobile banking services. From a methodological
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Chapter 7 – Internal control Internal control – steps taken by business to prevent fraud – misappropriation of assets and fraudulent financial reporting‚ COSO defines IC as means to an end Achievements of objectives in the area of financial reporting‚ operations‚ compliance with law and regulations Foreign corrupt practices act: Transactions authorized with the knowledge of and authorization of management Means of achieving internal control – preventive control – prevents fraud ex: segregation
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2011 10th International Conference on Mobile Business A Model to Identify the Dimensions of Mobile Service Quality Christos K. Georgiadis Emmanouil Stiakakis Department of Applied Informatics University of Macedonia Thessaloniki‚ Greece stiakakis@uom.gr Department of Applied Informatics University of Macedonia Thessaloniki‚ Greece geor@uom.gr Abstract—The aim of this paper is to identify the dimensions of mobile service (m-service) quality. Based on the literature review and
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Introduction of Intercontinental hotel. Intercontinential hotel‚as the first truly international hotel group‚ was born in 1946.it becomes the biggest hotel group on earth.This group also have the wildst distribution of hotel around the world.The goal of this hotel is creating great hotels guests loveThe headquarter of this company is in berkshire ‚ UK .During 2007‚ it employed approximately 10366 in 2007 . What is the meaning of environment? (Docstoc 2010‚ p3)That means the surroundings‚ influnces
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Generally‚ every organization’s performance could be enhanced if they have a sound internal control system. Internal control sys has two subcategories: A) Control environment B) Control procedures and policies @ control activities Control environment is abt attitude of board n mgt‚ whether they have integrity(honesty) and value the importance of running a sound internal control system. So‚ if their attitude is good‚ they will raise awareness and foster good attitude among ppl in the org
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Security in Mobile Peer To Peer Networks Group 9 Erik Andersson Mohammad Umer Zia Amir Tirdad Chalmers University of Technology Security in Mobile Peer To Peer Networks Introduction A network that allows two wireless devices to communicate with the help of other wireless devices that lie within range of each other. Challenges Lack of resources The absence of a central node High mobility Different devices and platforms Leads to Key distribution problem Coping with attacks What model
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